Several weeks ago I received an email from I subscribe advertising certain magazines on promotion, among them being Taste magazine - 11 issues for $25.95. Upon phoning to take up this offer was told it was a typo error and the price was $47.00. I felt they were obligated to honour the advertised price and have since sent two emails and have had no replies. Very disappointed and would not be keen to promote this company among my friends.

I needed to find an alternative product than the one I had gifted to someone from isubscribe. Not only was I offered a refund for my initial purchase, but I was also assisted in finding the right product that I was after. I received quick responses to my emails, and the whole situation was finalised extremely efficiently. Am very impressed that there are still companies out there who deliver great customer service! Thank you sincerely.

I was very happy with the efficient and friendly customer service I received with my questions about a gift subscription. Thank you, Maggie - you're a star!

I was happily receiving my NZ Gardner magazine, when I took advantage of discounts offered in Black Friday sales and ordered a further few months, in my husband's name, we received 2 copies in January, so after a quick response from Grace our order has been rectified. Very happy with isubscribe and have recently gifted 4 family members magazine subscriptions, which they are all enjoying. :)

Arranged subscription as a gift. Sent out in a timely manner. Was an easy set-up and transaction. Great gift idea. Highly recommend.

I renewed a subscription which was with another marketing company previously and there was an issue with the continuation of the two. But Grace in customer service was brilliant. She helped me resolve the possible duplicate issue problem and made me feel more than just another customer. 10/10!!

Was really impressed with the fast and efficient customer service I received when I had a few questions about my recent subscription. Michelle sorted out the issue really well for me.

I purchased a gift card in early December to be delivered on Christmas Day it is now the 3rd of January and it still hasn’t been delivered. Several attempts at contacting this company have been a waste of time. A recording asking to leave a message, saying they are working but unable to answer the call . An email was met with response that they would get back to me in 2 business days. Terrible customer service.
Helen P

Buying online can be efficient, but can also have its shortcomings. Backed up by great (human) customer service is a distinguishing feature of this business, not to mention great products!

I have had helpful, kind and thorough responses for the two queries I have made following up delayed deliveries. Thankyou!

Had a few delays with deliveries due to Covid but all sorted now and should be usual great service. Onwards and upwards!!!

I subscribed to GQ magazine on 28/9/20. As nothing had arrived I asked for a refund on the 1/12/20 . Now approaching the end of December, I haven’t received either.
Terrible customer service and urgency.

Website very easy to use and transparent. Ability to email gift recipient on a date great. and customer service excellent and prompt response.

Great service, I got a subscription for my brother who lives in Australia. It was super easy to sort out. Emily

I pay for Father and Sons yearly subscriptions, Maggie wonderful to deal with payment over phone, goes out of her way to find answers to my questions and gets back to me promptly

This is a great business service that makes gifting or subscribing to a magazine so easy. Further, I happened to need to change some details and the response was pretty close to instant and sorted everything out quickly.

Very quickly and efficiently handled. Remedial action was implemented immediately without the need for me to intervene. Well done team.. Great Customer service.

I wrongly renewed the incorrect magazine for my granddaughter.
Within 2 days Isubscibe had contacted me and amended my order
I am wary of online shopping but this experience has allayed my fear
of not getting service from an online supplier.

I have subscribed to 3 magazines so far using I subscribe. The team were very helpful in response to enquires.

Customer service is timely and efficient. However I haven't received my first issue of magazine yet when I should have.