isubscribe

Communication was great. Bought 2 subscriptions as a gift. Both purchaser and recipient were contacted. One subscription arrived but then didn't continue and the second didn't arrive at all. Contacted the help line and spoke to Isabella whose customer service was fantastic. She sorted it and got and extra months subscription to cover the inconvenience. Very happy with how this was all dealt with.

My magazine was being sent to the wrong address, but this was sorted in moments and the customer service attendant was so helpful. Thanks so much.

Customer service was very helpful and understanding when a refund was needed. They handled the whole process and kept me updated. Very easy to liaise with.

I receive serval magazines using isubscribe and have always received issues on time.
When I had a problem due to me duplicating an order it was fixed very quickly once I notified isubscribe to my error. I am happy to recommend the service to others.

I subscribed to Homespun Magazine as I wasn’t able to buy the first issue anywhere and when I received my subscription, it started with the second issue. I emailed explaining my problem and they sent me the first magazine. Amazing customer service, thank you so much

I had not received my subscription on Mindfood mag and when emailed Priyanki promised to look into it straight away which she did and my order had not been processed by Isubscribe - all sorted now and I was given extra 2 issues to compensate for their mistake. All fine and good customer service

I gave my husband a 12-month subscription to his favourite Classic Cars and Sports Cars and they were delivered in a timely way each month. Sadly he passed away after 4 issues. When I wrote and asked if the remainder of the subscription cost could be refunded under the circumstances I received a courteous and considerate reply and the money was refunded into my account. Very much appreciated as I only half expected this would be possible.

I like the variety of articles, the recipes and especially the wonderful crossword puzzles. You have been more than helpful tracking my missing issues and compensated by extending my subscription .

Super happy in the communications I had with i-subscribe…
Awesome outcome, very diligent and excellent customer service….
And took ownership of my question with a great outcome - thank you!

Sadly I had issues with non arrival of magazines over two or three years, twice after I had renewed my subscription and also on other occasions. Each time, Maggie, a wonderful lady in the Australian office sorted it out for me. She is A+ at customer service: prompt, efficient and keeps in touch all the way. I'm so grateful for what she has done and she deserves 6 stars.
I was offered choices to remedy and I chose the option to cancel my subscription. Ive kept a gift subscription going which is posted within NZ to a NZ address.

I accidentally wrote the wrong address for my daughters subscription but the lovely lady tracked the magazines and amended the address plus replaced the list ones

Amazing customer service! My issue was resolved quickly and efficiently. Thanks so much Maggie and and the iSubscribe team! Keep up the great work.

I had a problem in receiving issues I bought. My emails were answered quickly and the publishers contacted to see what the problem was. Staff have been nothing short of brilliant. I even got my subscription extended which was not expected and so much appreciated.

Cannot fault my interactions with Isubscribe
I have had a few subscriptions and highly recommend them.

Thank you.

Maggie could not have been helpful. I am sure my soon to be 10 year old grandson will be very happy with his 12 month subscription to KRASH

I really appreciated the prompt response and resolution to my query. A very courteous and professional customer services team, thank you.