The staff are so helpful and follow up as required. So happy with this company overall. Keep up the good work.

Isubscribe went out of their way to source information for me in able to send a magazine subscription to grandchildren in Germany.

After purchasing a subscription as a gift, I realized my gift card message had an error. I contacted isubscribe by email asking them to correct it and promptly got a reply confirming this had been done. Excellent prompt customer service - 10/10!! Thank you!

I bought a subscription before finding out the person already receives the magazine. A quick phone call to isubscribe & my money was refunded as my cancellation request was within 48hrs. I did not expect it to be so painless for a mistake that was completely my fault - thank you!

I have been subscribing to the TV Guide for my mum for a few years and noticed that the renewal date had moved forward quite a lot the last time. I was concerned that maybe there was an overlap and the subscription would finish earlier than I thought so I asked for clarification. I received the confirmation I requested that my subscription would run until the end date I anticipated and the communication was very friendly.

I ordered the Woman's Weekly for my mother who was terminally ill . As there was a 4 week for it to arrive., the isubscribe team kindly sent back issues for her to read in the meantime. Very thoughtful customer service which was greatly appreciated.

All sorted refund without issues . May have been Australia Post issue . Will just purchase direct from news agency as I had previously .

I had not received a couple of issues of my favourite magazine, after an initial phone call my query was very quickly and efficiently, excellent customer service thank you Maggie.

I had an issue where I hadn't received my magazines and isubscribe were great in finding the error and correcting it quickly. Their communication was very clear and they were quick in emailing me back.

I had a query on delivery of my subscription which was answered by Anna in a very prompt manner. More than happy with the service and explanation.

Great customer service by Anna. Listened to my query and was able to provide a great solution. Left feeling really positive about ISubscribe. Don’t write many reviews but felt this really deserved noting. Thanks you for making it so easy.

Kim at isubscribe attend the problem in a timely manner, followed up and provided a positive outcome. Seems the publisher had been impacted by Covid.

I moved house last month and was very disappointed to miss one edition of my favourite magazine Mindfood. A call to isubscribe was promptly dealt with and I’m absolutely thrilled with the response which means the publisher is sending me another copy of the magazine. A big thank you and I will be continuing my long-running subscription.

Excellent Customer Service. They worked hard to sort my problem and were excellent in communicating with me and keeping me updated. Highly recommend.

The customer service is excellent, responsive, prompt and efficient.
Thank you for attending to my question promptly and with such efficiency.

One of the best public relations officers I have ever dealt with Is Anna. I have had a lot of problems with the distributors of Better Homes and Gardens and did not receive any of the copies of the magazines I had paid for. Anna was knowledgeable, efficient and extremely pleasant to deal with. I hope that bonuses are paid to your very competent workers.

Prompt and really friendly service - it was much appreciated. Kim emailed me back the next day with an answer to my query - she had good knowledge and offered a solution - I am very impressed.

I paid for a couple of subscriptions as a Christmas present for my daughter. When she told me she had only received one of the magazines, I send an email to isubscribe, I got a prompt reply from Anna G., and she kept me updated all along. My daughter has received another magazine since then. Customer service has been excellent, and I appreciate it very much. Nuria

I recently purchased a yearly subscription to the Delicious Magazine. Not realising I had accidentally bought 2 subscriptions, until the 2 magazines arrived, that I checked by bank statement. Whoops !! I contacted isubscribe, explained my error, which they noted and accepted my mistake. Kim followed up with emails and phone calls to me and after a few weeks the money for one subscription, naturally I wanted one to keep one, was refunded.
Thank you for your excellent service, Kim. Your professional approach and caring nature are an asset to isubscribe.

I receive the land newspaper the day of the next weeks issue. Poor service. I do understand I am in a very remote area. Canberra Btw don’t blame COVID
Now I read if I wish to cancel my subscription ( to receive old news) I will be hit with 20 cancellation fee
Not happy at all.