isubscribe

Lisa was very helpful when I had a concern. I am a new customer and haven’t received my first issue yet, but I’m sure I will become a regular customer. Thanks Lisa

Lisa was so helpful and pleasant. I had a problem with a supplier not sending my magazine which she has resolved. Professional, efficient and courteous and always answers emails quickly.

I had a problem with an order I subscribed to at Christmas. I spoke to Maggie Hang who followed my problem through to finality, had it fixed and advised me as soon as as things had been sorted out. Great service and a very efficient operator. Thank you Maggie.

I had ordered a digital magazine subscription and needed to change the recipient. Maggie was so accommodating and able to organize this for me promptly. She sent me an email to let me know all was sorted. Greatly appreciated.

I had an issue to sort out with my subscription.. after a couple of emails Lisa was able to sort everything out promptly!! Thanks to Lisa and team at I Subscribe

I mistakenly managed to buy two six month subscriptions of my magazine. Felt very foolish but Maggie was so helpful and kind. She sorted it and then contacted me. I’m very grateful.

I have had a good experience using isubscribe. Customer support is exceptional. The only downfall lies with the renewal process, the interface could function a bit better. I would like an easier way to update the renewals payment options and add a cancel subscription option and print invoice/receipts.

I really appreciate the time and consideration given by Maggie as my e-mail was replied to promptly - my daughters Christmas gift fulfilled - a healthy and enjoyable time out for her
In Appreciation
Vivienne

I am very satisfied with the customer service received from Maggie, she has responded to each of my queries in a timely manner, and is most helpful in resolving any problem quickly.

The customer support team, such as; Grace and Maggie at isubscribe have dealt with my recent queries in a professional and prompt manner. I know when I am in 'good hands'!!! I will stick with isubscribe for all future subscriptions.
Thank you!

Maggie was very helpful in trying to ensure my magazine subscription continued without interruption when it was my fault that the renewal was late. Maggie gave wonderful customer service, thanks.

Lisa, my contact in customer service, was courteous, understanding of my double subscription delema and was able to rectify with publisher. Lisa kept me updated throughout the refund process. To me, I'm greatful for the professional service received.
Keep up good work.

A big shout out to Maggie Hang who liaised with a magazine publication on my behalf after multiple issues were undelivered. Maggie was able to secure an additional 12 month extension on the subscription to rectify the issue. Maggie showed true 5 star customer service in all of her dealings with me!

Very happy when I had a problem with a delivery. I was kept in the loop as to what was happening. Very sympathetic and pleasant operators. I am very happy with the service.

I ordered a gift subscription as a Christmas gift. One was digital, I put the incorrect email address in the subscription details. With help from the customer service, I was able to have this rectified. Unfortunately the magazine subscription is still outstanding. It took contact from isubscribe to the publisher to learn that they had IT issues over the Christmas period, so no subscriptions have been sent. It is not isubscribes fault, however, in order to not receive a bad rating or a bad name ALL publishers should notify the subscription companies if there are errors so that they can contact the subscribers in a timely manner, rather than the subscriber having to chase up the order.

Communicating with an overseas distributor was difficult and also payment because of foreign currency. I was referred to isubscribe and the problem was solved very efficiently and fast. I will use isubscribe again.

I rang to check on the expected delivery of my sons magazine. Maggie was lovely on the phone and called me back Very quickly with an update.
Prior to my calling the office I had sent and an email which Lisa kindly followed up.
Very good customer service from these two lovely ladies. Keep up the good work.

I have bought two magazine subscriptions over the last two years and have been very happy with the service. Any queries I've had the staff are very happy to assist.

I have found isubscribe to be most helpful in solving a re-subscription problem I had. Even to the extent of going overseas to the United Kingdom.
I would recommend their services to any one who is anxious to get a subscription under way quickly and without fuss.
Peter

Staff member, Maggie, could not have been more helpful, especially considering the problem was actually with Australia Post! I wish all businesses I deal with could have such helpful employees. Thank You Maggie.