Reviewer Photos & Videos
Well priced, quickly delivery
Competitive pricing compared to local book shop. Fast postage, book arrived within 3 days.Highly recommend. I was happy to write a review until I could not complete with less than 30 words. Sometimes less is more
Great service, fast delivery
I have ordered with Booktopia a number of times now and have not been disappointed. Their prices are reasonable, their ordering system is easy, and the books arrived securely packaged in a short amount of time. I have been very happy with their service.
Order received and acknowledged by Booktopia by return email, daily updates on despatch and expected delivery - did everything they promised. packaging was also excellent 10/10.Books arrived in mint condition and on time.
Would you believe it
In an era when "customer service" has almost become obsolete, Booktopia shows how it's done... Prices are affordable and attractive; ordering is so-o-o easy; delivery so swift I think superman works for them or for Australian post; contents in a strong shipping envelope that needs Hercules to tear open so items arrive safely, quick and in good condition. So far, so good, very impressing service.
I love using Booktopia. The only thing that irks me, however, is the size of their packages. Even when you order one book, the package is massive. Not necessary, nor sustainable.
That said, postage times are good and the books always arrive in perfect condition.
- Verified customer
No point in pre-ordering
I pre-ordered a book in early January, to be published the next week. On 12 February, I received an email a week ago advising that the supplier has "unexpectedly" run out of stock and that Booktopia would begin shipping "after 28 February" (so I'm guessing I'll get it in March).
I don't understand the point of pre-ordering if not to indicate to Booktopia and its supplier how much stock to order. Moreover, I could have purchased from any overseas outlet for cheaper, quicker, and more reliable service.
Don't enable Booktopia's mediocrity. Take your business to BookDepository instead.
- Verified customer
I generally shop through The Coop but that’s now been overtaken by Booktopia. The books always arrive in good condition but the service declines when it comes to their warehouse.
Most books say next day shipping but you have to give them an extra nudge to actually get the order picked and shipped. My last order was $200+ and I was still required to pay shipping costs too.. I think for that price you can take a bit of loss and cover the customers shipping costs.
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Questions & Answers
Hi I am getting this item was originally downloaded with different user account though I am using the same account. This is very poor experience for the customers.
ORDER NUMBER - 10527780
I'm sorry but I'm not quite sure what you're asking. Are you getting an error message when you try to read your ebook?
Yes, on the booktopia app when I try to add download the book from my Booktopia account. Please let me know if you need any further information regarding this issue
If i buy an e-book, can i download it immediatly? i also would like to know if you really have the online version of "The World Atlas of Gin" at 16,99 $.
Yes you can download the ebooks you buy right away. The guide to how to access your ebooks either through our app or Adobe Digital Editions is here: https://www.booktopia.com.au/helpCentre.ep?p=eBooks&o=accessing-your-ebook#
The World Atlas of Gin is an available ebook and the price is currently $16.99.
Please let me know if there's anything else I can help you with.
Hallo. I have a problem when i check out. It says that this product can be bought inside Australia. Can i do something?
Sorry but we can only sell ebooks to Australian customers. If you're not in Australia there's nothing I can do.
Have been emailing you since December with no response. Guess it looks like I'll have better luck getting a reply on here...
I am wanting to purchase your Obento Deluxe Workbook 5th Edition via Catch.com.au as I have a Catch gift card I need to use. However, the price is cheaper on another site (Zookal.com) and I was wondering if Booktopia will price match it via the Catch.com.au website?
This is the link:
If you are able to price match this book ($39.95), please forward me the Catch.com.au link and I will order it straight away.
Sorry for the difficulty you've had getting a reply. I just replied to your Facebook message.
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