After reading this lovely story by Danielle Steel, I purchased the book for my grand daughter, I'm sure she will love it too. I haven't used Booktopia before, but the service was great & it arrived in record time, well packaged & the price was excellent, could not purchase this where I live for under $20. Thank you for your great service, I will be happy to buy again.
Ordering online through the website is very quick and easy. Website is user friendly. Item was delivered very quickly and in excellent condition. I would definitely buy from Booktopia again.
The delivery (6 books) was securely packaged. I have not had any problems with any of my book orders (8) from Booktopia in the timeliness of their being shipped nor the quality of the goods.
Very slow delivery and no communication
This is the worst company I have come across for some time. It would be interesting to find out how they are 'fudging' the feedback to make themselves look good. I ordered a book some two weeks ago through EBay which has not yet been posted. They have failed to reply to any and all emails (some 20) to cancel my order as I thought it would be quicker to order from the U.S. So now I am left in limbo. Save yourself some pain, time and money and order directly from overseas.
We won’t respond to you or tell you where your order is
-ships in 5-9 business days [12 March]
—update on order please? [18 March]
—status of order? [19 March]
-ordered from 3rd party
-sure I’ll give my manager your feedback
—great but pls actually do something
-you can write to customer service
—aren’t you customer service?
—(srsly?) pls ask your manager to provide details of attempts to retrieve item from 3rd party supplier along with more than a ‘dunno’ for delivery date
—FB dm assistance please [21 March]
I ordered the books one day and they were delivered about four days later (including a weekend). Great range of titles, fabulous service - VERY IMPRESSED. Will definitely be using Booktopia again. Thank you.
Really impressed, fantastic service.
Went online to order colouring books and found this website. Placed my order after hours on a Wednesday night and was sent email updates on the status of my order. My order was delivered interstate in perfect condition early on Monday morning. Really impressed with the great service and will be the first place I look to order books from in future.
reliable and prompt
I was surprised how quickly the book arrived and would have no hesitation in recommending your company. I do however think that the requirement for 30 words in this review is excessive
Quick & reliable service
Quick & reliable service with Booktopia- have used them a number of times. Good selection of books. Order a few kids books this time around - all were good quality & as expected.
Time to spare for a Birthday present!
Ordered 5 Books on a Wednesday and received them all on a Friday, in perfect condition the day before my daughter's Birthday!
I was very happy with the protective packaging and speed of postage. I will shop at Booktopia again!
Very disappointed!! Still waiting for my books to arrive and I ordered them 3 weeks ago. Tried calling every single day no answer, I have sent them an email same, no answer. I would really like to know what is happening as they say they work 9 to 5 but somehow not once someone picked up the phone.
I came across Booktopia a while back and have used them ever since. Prompt shipping, good packaging, excellent customer service and a large library. My first stop when book shopping!!
Arrived on time, book was undamaged and good prices
Arrived on time
Same price as Amazon but arrives 3x quicker
Nothing bad to say
I'll conutinue to consider booktopia in the future.
The speed of delivery and price was what had me sold.
I love receiving the books , DVD’s, from booktopia they are a great company. Have the most interesting reading from gardening books on Monty Don my favourite gardener. To great little Golden Books which my husband collects. The service is wonderful and quick and if your book is not in stock . They will tell you it is not in stock give you a refund or try and get it for you. I am not concerned if it takes while as it always comes they are so reliable company. I have bought a lot of books etc and my husband has asked the postie if he would like to live here. As he arrives nearly every week with a parcel from booktopia. Their packaging method is perfect and always comes in good order. If you are looking for a great company to buy books etc on line . You can’t go past booktopia they are a very professional Australian company. Best to keep your money in Australia and grow the industry for Australia Companies survival to help all Australians.
A perfect execution !
500% perfection in terms of timing and exquisite wrapping for my much loved niece Claire Barbalet in South Australia. When one orders a gift for much loved relatives abroad it's a joy when it works out so well.
Book arrived within days as promised. Packing was excellent to ensure there was no damage. It was a book I could not find in a store so was very excited to receive it so quickly.
Ordered a Uni text book from Booktopia, which arrived via Australia Post with 48 hours, sealed, and wrapped in cardboard box for added protection. Highly recommend, and would be happy to use again.
I ordered a textbook from booktopia for Uni, however the book was lost on the way whilst being delivered to me.
A few months later I decide to give booktopia a second try and I ordered another textbook from them, about 10 days before my semester started. When i ordered the book it was in stock, however once i had placed the order and the money had left my account booktopia sent me an email saying that the book is currently out of stock. After nearly 2 weeks of not hearing anything back from them i decided to chase them up, I called them up but there was an automated message letting me know that no one was available, the next day I decided to try again but to no avail. I emailed them asking whether my book had been dispatched or not. They did not respond at all, finally about a week later after contacting them my book finally came, it was poorly packaged and already had black marks on some of the pages. Will not be buying from them again.
H and Ta
I ordered a book which I couldn't find on any other site and within 3 days it had been delivered to my home. I am very pleased with the service. Excellent!
I ordered a book from Booktopia on 13/03/2019, and I received it on 15/03/2019!
Very fast and with good prices compared to many other bookshops in Australia. My experience with my purchase from Booktopia is very positive. Highly recommended
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