Magshop

I am very happy with my service from Magshop. My magazine arrives promptly each week and is always in good condition. The price is more than reasonable and the staff on the phone are courteous and helpful.

After a number of attempts in the past to cancel my late mother's subscription it was wonderful to eventually get to speak to Ben who was listening to my problem and so helpful in attending to the issue. After getting in contact with Erica the subscription was eventually able to be cancelled Thank you to both Ben and Erica.

I love the fact that you can still buy a physical magazine rather than a digital version. I ordered my mum's favourite magazine of all time for her 90th birthday. She may no longer be able to sew however; she can still enjoy reading the stories and browsing through the many sewing projects. Besides she can then pass them onto my sister and I when she's done....haha. Thank you Magshop!

I called to ask to come off the auto-renewal payment system. The Lady I spoke was very friendly and easy to deal with. She said I had 5 copies left on my current subscription and could change the magazine for those 5 copies to try something else if I wanted to. I said yes. It was all easy least and a very pleasant experience.

the lady whom I spoke with was a good listener and helped me resolve my issue of undelivered magazines which I now feel is an Australia Post issue.

Positive interaction with phone CSO – The CSO was polite friendly listened suggested professional. Very good service. Thank you Show reply

Whenever I speak with someone about my WHO magazine subscription, they are always polite, answer my questions, and listen to any concerns. What I am not happy about is the arrangement you have with Australia Post - often my magazine does not show up until close to when the next issue is about to be released, or, like this week, my magazine did not… Read more

show up at all, and I bought it at the supermarket. I live in Sydney, so there is no excuse for a delayed delivery, and my letterbox is locked, so a magazine cannot be stolen. This has happened too many times. Please improve your delivery process or I will have to cancel my subscription. I look forward to punctual deliveries.

Customer service representative was very polite and helpful. Overall experience was very positive. Thoroughly enjoyed my House and Garden subscription over the years but recent issues of the magazine are too similar. Bland, grey or white houses and furnishings. One issue blends into the next. Not a lot of variety.

I had Ben to assist me with my renewal. As I was at work and in my lunch hour, I didn't have all necessary details at hand. Ben was able to assist me with this, in a professional and efficient manner. Thanks to Ben's excellent customer service, my experience was easy and enjoyable. Sincerely, keep up the good work, Ben. - Paul

Website is slow and continues to have errors, resulting in duplicate shopping cart products. The product offering was good, so I persisted until final purchase confirmation.

I had my questions about my most recent subscription to the Australian Women's Weekly answered by the consultant,but can't give Magshop overall any more than three stars,when it isn't always easy to get in touch,whether over the phone,or via email.

I was going overseas for 3 weeks & requested by phone that my subscription be suspended until I returned. It was supposed to start automatically on the requested return date. I was told this could & would be done. It wasn't. Now, according to the latest person I spoke to about this mess, it could not be done. So I am now without my TV Week for another 3 weeks! NOT GOOD ENOUGH!

I phoned to renew my subscription to Homes and Gardens. Mariah, the customer service lady was very polite and helpful and checked my account as I requested and answered my questions. I didn’t have to wait on the phone for ages either before I had assistance. Thanks. A positive experience.

Missed delivery spoke with louise very good and will arrange replacement copy much appreciated. Thank you, very happy with service and will await copy so that I can do puzzles which I enjoy as it helps to keep my 84 year old active, thank you again

Has always been such an easy and reliable service to use. I have been using as a Christmas gift for a family member for the past 5 years.This company has always been great to deal with and easy to call to make changes or assist in any way.

The lady who assisted me over the telephone was very helpful and I appreciated the ease with which she organised for me to receive the TV Week home delivered. Many thanks to Mariah

I have been buying Australian House and Garden from the Newsagent and Supermarket. This is the first time I have purchased a subscription for many years. It is so easy to order online, plus an added bonus is you save money purchasing it this way and this month there is a lovely bonus gift, win win.

my magazines arrive either Wednesday or Friday as once it used to be Monday also my better homes and garden ,missed out on three issues ihave reported the issue and they are looking into it

Great site but would be even better if other payment options were available such as monthly deductions, Paypal or Afterpay. And bulk discounts for multiple magazine subscriptions

Always easy to subscribe and renew. Magazines always turn up and are packaged to survive the journey. And sooo good to find a new issue in the mailbox to wind down with of an evening or on the weekend.

So glad that I started up a subscription to my favourite magazine - the Woman's Day. Mariah provided excellent customer service in helping to renew my subscription, at a discount price. So happy.

Pleasant and courteous to speak with. Attended to my request immediately and offered me yet another special offer for That's Life which I decided not to go ahead with. He did not pressure me at all and confirmed my request had been dealt with and when I would received my first magazine again. Very happy with service.

Easy steps to complete the ordering process. And of course, we enjoy receiving our Better Homes & Gardens magazines each month, so it was a no brainer to renew our subscription.