Magshop

Really appreciated the understanding and quick service of Phillip today when a few subscriptions didn’t arrive. Thank you for the credits of these. Much appreciated.

Saul was very helpful in explaining what I could do about my unwanted auto subscription mag. I was given several options and am very pleased with the outcome. I look forward to a 12 month subscription of several mags.

The lady I spoke to was very helpful and I was able to find out that the subscription was due and pending for my mum. I think I would have preferred an email rather than finding the pending amount on my account. Can I ask for an email to be sent prior to billing so I’m not shocked by seeing an amount about to come out without warning?

Great once I realised i.needed to register with MagShop.Grest service from Customer Services - I certainly look forward to getting my digital copy of Better Homes and Gardens. Thank you

A very pleasant lady answered my call and supplied all the information I needed to know. She was able to answer all my questions.

I found person I spoke to as very polite and very helpfull, Could not ask for better service

I’ve always looked forward to the next issue of Country Style , Because each month the reader is taken on a journey to an interesting and inviting location.Somewhere where older and younger generations put down roots , make their homes, and show all their love and appreciation for being creative and self sufficient- away from the bustling… Read more

metropolis. How fortunate we are to savour the moment ,visit a new location, see how country dwellers live ,to plan a visit, or bake one of those delicious recipes . Great magazine .Great inspiration. Janie

I called in relation to a discontinued card detail and while that was quickly taken care of, I was then offered a check to ensure I wasn't missing out on any rewards. At this time, I was offered a subscription for the next year at a discounted price which I accepted. the lady I spoke to was very knowledgeable and cleared both issues out within a few minutes. Very impressed.

Mariah was fantastic. Sorted out my issue re subscription (which was my error not Magshop). Great info was given and as a 10 year subscriber to Marie Claire with subscription for my 2 daughters I will continue Thx Mariah

I received my latest copy of Better Homes and Garden, it had a cover sheet where the address is, it also had Renew Your Subscription and receive a Bonus copy Best Of Baking, this request is right under my address so I thought my subscription was due to be paid. I got onto www.magshop.com.au to pay it but found the site very confusing and… Read more

complicated (everything IT is complicated to me) so I clicked the chat thing but it did nothing to help, asked for subscription number which I gave it but it didn't tell me anything about my subscription not needing renewal, so I rang 136116, it was answered promptly and it was a real person who told me my subscription wasn't due until March next year. I was happy and annoyed at the same time as I had spent half an hour on this when it wasn't necessary!

my query was about being direct debited without my permission and it should have been cancelled. I also was informed I was not eligible for the gift box, which I was very disappointed.

Years ago I must have ordered something. Couldn’t buy anything until I tried to set up an account and then you told me I already had one. Checkout bill was initially doubled

Great promotional discount and special gift. Easy renewal system. Checkout quick and easy. I also had to update some personal details on my profile today and this too was very simple to complete

I spoke to a lovely girl this morning about adding House and Garden to my account, which she did perfectly and quickly. Unfortunately I pressed the wrong button on my phone instead of being able to leave my message about how well "she" organised my request without a problem. Very quick and efficient. Thank you, Diana Walker.

It is always easy for me to speak with a human being, usually Mariah, at Magshop if I have any issues with delivery. Mariah is easy to understand and shw has always been very courteous and understanding. I am very happy with the customer service at Magshop.

I've bought a number of subscriptions as gifts for family members, and Magshop make it very easy, cost effective, and very flexible when I need to update anything to do with these.

I spoke with Customer Service Member Celine today regarding a change required to a 12 issue subscription for Women's Weekly. Her support and efficiency were outstanding and very much appreciated. The matter was resolved promptly and extremely professionally. Thank you to Celine.

Thank you for great service and help. Sorry I didn’t catch the name of the gentleman but he was very professional and ensured my renewal was correct for post and digital. I really appreciate it.

After speaking with Tee and with her knowledge everything was sorted out - it all comes back to the illustrious airlines and our wonderful postal system (ha ha) - one thing I have always found strange is that when you have new customers they all receive a gift - I cannot remember receiving any when I joined and then I became permanent and you… Read more ·  1

receive nothing at all - I am not saying that gifts should go out to all and sundry but maybe when somebody has been a member for say 5-6 years a small gift would not go astray - what do you think of this idea - plus I just love your magazines and I hope I never have to go onto looking at them on the computer - what a waste of time - you cannot really take the computer to lie down with you instead of a book - now can you???? Many thanks and keep up the good work. love to all - evelyn

I had a problem with a renewal proposition which resulted in me getting two copies of a magazine. Noah underestood and sorted the issue very professionally and quickly.

After my local newsagent closed down I turned to the Magshop in order to continue to get the magazines that the newsagent previously put aside for me. It was so easy to subscribe via their website and I’m so happy with their customer service that I receive with my magazines delivered right to my doorstep each month it’s like a little gift for me.… Read more

Thank you Magshop for filling the gap that was left when my local store shut down and for helping me subscribe to all the magazines that I love.

An excellent selection of magazine to choose from as gifts for family members. Competitive prices and easy to set up a gift subscription following the prompts on their webpage. Highly recommend their selections and prices. Also great if you live outside Australia it's easy to set up.

I spoke with Louise today to sort out a subscription issue. She was very helpful and sorted it out quickly, even providing additional information so I could improve my outcome.

Last weeks Weekly Subscription was not received by mail. Spoke to Magshop and immediately a week was added to the Subscription. Cannot thank you enough for your ease of discussing my concern and your swift action.