Magshop

customer service excellent, jess very well spoken & clear communication, answered all my queries , great knowledge & follow up on all concerns , would highly recommend mag shop , great range deliver on time

This is one of Australia's best House and Garden magazines. Have been a subscriber for many years. Always look forward to my monthly magazine arriving. Unfortunately my March 2020 copy did not arrive, so I had to purchase a copy. When I rang Magshop regarding this, Samantha was very helpful and was happy to extend my subscription a month to cover not getting this issue. Subscribing is easy and ensures I get my monthly issue at a much better price than purchasing at the newsagent.

The Good Health magazine afforded me some great reading & some very useful tips for looking after my well being. Due to circumstances cancellation after current issues are received is asked for.

Samantha was super helpful on the phone. I needed to update the mailing address on my "Good Health" subscription and it was taken care of in a matter of minutes. Now I can relax, knowing that I won't miss any editions as they'll now be coming to home, rather than work (and getting lost in the mailroom!).

I was fully impressed with Samantha on the phone.She was very easy to talk to and very helpful.Quiet easy to understand.Being along term wheels subscriber.I enjoy the monthly mag.looking forward to next months issue.

Samantha was extremely helpful when I called to change my postal address. She also advised me of promotions currently available that saved me money on gift subscriptions I had purchased

I only needed to update my Credit card details on the direct debit for my subscription. Very quick and easy excellent service and and actioned in no time. Samantha was very polite and competent.

I was having trouble renewing my mum’s subscription for Australian Women’s Weekly on line so decided to call instead. My call was answered by Chelsea and she was very helpful and efficient. Thanks Chelsea

Needed to update my Credit card details and pay subscription. Very quick very easy excellent service and done in no time. Chelsea was knowledgeable, polite and competent. I was impressed as it was better than most phone up experiemces.

Very professional. Customer service was very amazing and excellent, very quick and easy and I am very happy with my purchase. I am looking forward for next time I renew my subscription

I spoke to Chelsea on the phone today to take up an exceptional offer for the Woman’s Day magazine. The representative was most helpful and obliging. A credit to the company. And I am very pleased about taking up the subscription.

I adore Country Style Magazine. I have organised subscriptions to this magazine for my Mum and Mother-in-law for many years. I love it when I visit my parent’s place in Sydney and my Mum gives me the latest issue to read and peruse for the weekend. I always read the Country Squire first! I love the pictures in the magazine, fashion, food and inspiring stories. By the way....I just renewed a subscription for my dear Mum’s 80th Birthday. That’s how much we love it.

Friendly, helpful Chelsea. I had trouble ordering online and Chelsea was able to very efficiently solve my problems.
Mag shop staff have always been able to solve any ordering problem I have had.

I need to renew a subscription for my wife after my credit was previously cancelled after it was lost. Samantha make resubscribing really easy. I was all done in only a few minutes.

I've always found Magshop to offer outstanding customer service and to deliver magazines as promised. Ive been a customer for years and would never use any other service provider. I recently had a fault with a free gift that was part of my magazine subscription and Samantha ensured I was given a replacement item without any hassle at all.

Very well explained, polite and pleasant. Answered my concern.
There is no need to write thirty words when ten will do. I am just doing this because Samantha was such a valuable person to have in your call centre..

Chelsea was very helpful and did her best to assist me.She checked on my existing subscription and added the new one to it.Thank you Chelsea for your help and friendliness.

I needed to cancel my subscription. Jess was very clear in her communication with me, she was polite and made it an easy process to make the necessary changes.

Thanks Jess

Needed help cancelling my subscription and Samantha was extreme helpful
Really appreciated the ease and polite nature of the call
It’s a very nice surprise to have someone so willing to help and be so kind in the other end of the phone

Changing my postal address and resetting my password was made easer with Jess 's help ,Very easy to talk to and polite, I was not waiting to speak to some one for hours ,very prompt .
Thank you so much Jess