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Campion Education

Campion Education

4.0 from 1,473 reviews · View Statistics
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Listing monitored by Campion Education

Reviews

  • Product Quality
    4.6 (1,116)
  • Return Claim MadeYes (51) · No (1,159)
  • Customer Service
    4.3 (1,048)
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Ritz
RitzGreater Melbourne (Metropolitan), VIC

Its ok but there are some delays.

published

This is the first time my order has been held back. All the other years its been alright, due to covid-19 pandemic.

Product Quality
3/5
Customer Service
3/5
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Jokacam
JokacamWestern Australia
  • 4 reviews

So easy and time saving!

published

Ordered online. Super easy with school requirements being listed, just chose what I needed and submitted. Parcel arrived on the door step. No hassle, no fighting crowds, no checking to see if it is exactly what is required or close to it.

Worth every cent.

Incentivised Review No
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campion education

published

Service was good, but could have been better. In these tough times I would of thought that emailing your order through and wanting to collect at some point in store would have been a good option. Apparently not. I emailed them and they said i would have to wait in store for them to pack. With 2 children this is not ideal. Maybe look at your instore service. A click and collect option would be good. I live 2 & 1/2hrs away from them and it is costing me $16.00 for delivery to my area! Bit pricey.

Incentivised Review No
Campion Education
Campion E.Campion Education
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Shipping and handling expensive

published

Happy with the layout making it easier to purchase, but loses a star because of the handling charges which are expensive and not offered for pick and collect in the store.

Incentivised Review No
Return Claim MadeNo
Store LocationOnline
Campion Education
Campion E.Campion Education
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would have been 5 star if had other payment choices

published

Very disappointed only able to pay with credit card. Would have loved if had choice such as Afterpay or Paypal ( 4 installments)

Product Quality
4/5
Customer Service
3/5
Campion Education
Campion E.Campion Education
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Felipe
FelipePerth, WA

Great loction and nearby to my place

published

The staff was friendly and helpfull. I did go during non peak hours and no rush se ample place to park.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
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Why oh why do they use Australia Post?

published

My order was dispatched over a month ago. Wonder if it turns up in time for the start of term.

Incentivised Review No
Campion Education
Campion E.Campion Education
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Seamless

published

Ordering was simple and our books were despatched and delivered to us in perfect condition sooner than anticipated. A very good customer experience

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Mark, we are very pleased to hear that you enjoyed your experience with us and found ordering simple, dispatch fast and your resources in perfect condition. Thank you for your lovely review.

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Fast and complete delivery

published

Very easy to use and check the books are in your list. all books were available the delivery was fast.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Ana, we are very pleased to hear that you found the online system easy to use, all of your books were available and delivery was fast. Thank you for your review, our team really appreciates it.

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2 weeks and haven’t received my order

published

I have been sent a review email before I have even been sent a tracking number or dispatch email for my order.

Customer Service
1/5
Incentivised Review No
Store LocationOnline
Campion Education
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Sivabalan
SivabalanSydney, NSW
  • 3 reviews

Great value and service

published

Great value with discounted price and excellent service. Updated information on delivery schedule until the very second of receiving the delivery.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
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Easy and Convenient

published

Easy use of online platform to locate school and year and then book selection. Competitive pricing, convenient and packed well.

Product Quality
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education

Hi Steph Gil, we appreciate your review and are very pleased to hear that you found our online platform easy to use, pricing competitive, service convenient and your order was well packed. Thank you.

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Sarah
SarahGreater Melbourne (Inner), VIC

Quick service

published

Ordering process was easy and everything was in stock, delivery was super quick. Have used before and had to return an item which was and easy process.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
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Donna
DonnaSouth East Queensland, QLD

Very Impressed

published

The website was easy to navigate and find the text that my daughter required quick easy transaction and most importantly it arrived quickly and safely. I was also notified by text messages as to when the parcel would arrive.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Donna, we are so pleased that you were able to order easily online and that your items arrived quickly and safely. Thank you for posting your review, it is appreciated.

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Happy customer
Happy customerSouth East Queensland, QLD

Very happy customer

published

Easy to navigate order and pay
Prompt delivery and quality resources well priced. Beats fighting it out on Officeworks. Will use again

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Happy customer, thank you for your kind words. We are very glad to hear that you received prompt delivery, quality resources and that your products were well priced. We look forward to seeing you online again.

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Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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