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Efficient service and smooth transaction. Ordered a school textbook late and had my delivery in record time despite lockdown. Thanks
In quarantine due to be a close contact. So had no choice but to use delivery. One small paperback, notebook and some pens = $21.95. Pretty outrageous
Great communication and product with fast delivery with tracking. I purchased a school text book and the advice was great
Books arrived quickly and call centre was very helpful
My son changed subjects for semester 2 year 11 so I had to get some new text books mid year. The call centre were really helpful in confirming stock and instructing me to buy online instead of in store. The books arrived quickly, thanks for the great service Campion.
I ordered and recieved within 3 days. Great service. I will always order the school book from campion. Very swift and easy.
Campion Education is efficient, carry enough stock to have texts out the door the same day. We are very happy with their service.
Knowledgeable staff eager to help
Had a last minute change of school and the person I spoke to gave me quick and good advice to have the order filled for me to pick up within 4hrs.
They are not professional at all
They sent an item in test mode and even they cant fix it. now refusing to refund or fix the product.
worst service i have seen in years
Pretty quick with delivery and the book came in pretty awesome condition so I cant complain about it. only could say to make the books less expensive but oh well lmao.
First time using Campion. Very user friendly and straight forward. I was even more impressed when the kids school books arrived within 2 days. For a new family starting halfway through the year the process couldn't have been any easier! Thank you!
It was perfect an don time delivery.
Purchased without any hassle online. There was no option for pick up when placing the delivery. I would have saved freight cost if that option was available.
Easy access to text books
I have found the process of ordering my children’s text books to be a very easy one with thanks to Campion books.
The book came quickly. Thank you
Although we're missing the "real" shop in Essendon, the online process was easy and the book arrived within a couple of days.
First time user
Our son has just left another private school in Sydney’s Eastern Suburbs 2/3rds of the way through school year. At previous school, you got given a long list of “wants” by the school and off you went for school needs…hopeless. First time user now for our son’s new school - using Campion….oh my god….Perfection and seamless…Look forward to using them again next year, so easy.
Very easy refund
Great customer service refunding an item which was bought due to teacher's erroneous advice. I explained the situation to the wonderful telephone assistant who stated she couldn't guarantee the refund, especially because it was an online textbook access, but would do what she could. Pleased to say it was promptly reversed. I've never had an issue with the professionalism and service I've received from Campion after so many decades of dealing with them. Well done!
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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