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Campion Education
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Great service
Efficient service and smooth transaction. Ordered a school textbook late and had my delivery in record time despite lockdown. Thanks
Expensive delibery
In quarantine due to be a close contact. So had no choice but to use delivery. One small paperback, notebook and some pens = $21.95. Pretty outrageous
Hi Sarah J, I am very sorry to hear that you are currently in quarantine and you didn't enjoy your experience with us on this occasion. We appreciate you taking the time to provide feedback on our del...
Read moreivery costs and we will take this on board as we look for ways to improve service delivery. Thank you.
Great service
Great communication and product with fast delivery with tracking. I purchased a school text book and the advice was great
Hi Andrea g., we are so glad to hear that communication from our team was great, that you received your product quickly and found it easy to track. Thank you for posting your review and feedback.
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Books arrived quickly and call centre was very helpful
My son changed subjects for semester 2 year 11 so I had to get some new text books mid year. The call centre were really helpful in confirming stock and instructing me to buy online instead of in store. The books arrived quickly, thanks for the great service Campion.
Hi Katherine, we are so pleased to hear that our call centre was able to assist you and provide you with helpful advice. We are also glad to hear that the turnaround on your order was quick. Thank you...
Read more for taking the time to leave your review, we very much appreciate it.
Speedy
I ordered and recieved within 3 days. Great service. I will always order the school book from campion. Very swift and easy.
Hi Joannah, we are so pleased to hear that your delivery was swift and you found the process easy. Thank you for taking the time to share your review. We look forward to seeing you in-store or online again soon.
Campion Education
Campion Education is efficient, carry enough stock to have texts out the door the same day. We are very happy with their service.
Hi Tami, thank you for posting your review. We are very glad to hear that you found the process efficient and were happy with the service you received from us.
Knowledgeable staff eager to help
Had a last minute change of school and the person I spoke to gave me quick and good advice to have the order filled for me to pick up within 4hrs.
Hi Chris, we are very glad to hear that our team provided good advice and you were able to collect your order quickly. All the best with your new school and thank you for taking the time to post your review.
They are not professional at all
HI
They sent an item in test mode and even they cant fix it. now refusing to refund or fix the product.
worst service i have seen in years
Hi MOhd, I am sorry to hear that you haven't enjoyed your experience with us. I have sent you a private message so we can better understand the issue you are experiencing and investigate this for you. Thank you.
Quick
Pretty quick with delivery and the book came in pretty awesome condition so I cant complain about it. only could say to make the books less expensive but oh well lmao.
Hi Ashlyn, thank you for taking the time to post your review. We are glad to hear that your items were delivered quickly and that they arrived in top condition. We appreciate your feedback on pricing....
Read more All of our textbooks are sold at RRP and as an Australian family-owned business we do our best to keep our prices competitive. Thanks again.Find out how Campion Education compares to other Book Shops
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- 2 reviews
- 2 likes
Very prompt
First time using Campion. Very user friendly and straight forward. I was even more impressed when the kids school books arrived within 2 days. For a new family starting halfway through the year the process couldn't have been any easier! Thank you!
Hi Beck, we are so pleased to hear that as a first time user you found our service to be user friendly and that the delivery of your textbooks was quick. Our focus is to make it easy and convenient fo...
Read morer families to get all their school educational resources in one place. We hope by having their textbooks on day one, this helped make your children's transition to their new school easier. It is always a pleasure to hear such positive feedback and thank you for rating us so highly.
- 2 reviews
It was perfect an don time delivery.
Purchased without any hassle online. There was no option for pick up when placing the delivery. I would have saved freight cost if that option was available.
Hi Venki, thank you for your review. We are very pleased to hear that you had no hassle with using our online ordering platform and that your delivery was on time. Thank you for your feedback on deliv...
Read moreery/pick-up options, we take all feedback into consideration as we look to improve our customer's experience. Thanks again.
Easy access to text books
I have found the process of ordering my children’s text books to be a very easy one with thanks to Campion books.
Hi Angela, we are so pleased to hear that you had a good experience with us and you found the process to order your children's textbooks an easy one. Thank you for rating us so highly.
- 2 reviews
The book came quickly. Thank you
Although we're missing the "real" shop in Essendon, the online process was easy and the book arrived within a couple of days.
Hi Carolyn H, thank you for taking the time to leave your review. We are so pleased to hear that you found the online process easy and that the turnaround of your order was quick. We are looking forwa...
Read morerd to making an announcement on the location of our new retail service centre very soon.
- 2 reviews
- 1 like
First time user
Our son has just left another private school in Sydney’s Eastern Suburbs 2/3rds of the way through school year. At previous school, you got given a long list of “wants” by the school and off you went for school needs…hopeless. First time user now for our son’s new school - using Campion….oh my god….Perfection and seamless…Look forward to using them again next year, so easy.
Hi Marcroft15, thank you for your kind review. As a first time user, we are so pleased to hear that you found the process seamless and easy, and we are glad we could assist your son to prepare for his...
Read more new school. We look forward to seeing you again next year.
Very easy refund
Great customer service refunding an item which was bought due to teacher's erroneous advice. I explained the situation to the wonderful telephone assistant who stated she couldn't guarantee the refund, especially because it was an online textbook access, but would do what she could. Pleased to say it was promptly reversed. I've never had an issue with the professionalism and service I've received from Campion after so many decades of dealing with them. Well done!
Hi Fanie F, we are pleased to hear that you found our customer service team professional, efficient and you enjoyed great service. Thank you for taking the time to post your review, it is very much appreciated.
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Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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Hi Jane C, we are so pleased to hear that even during the current lockdown, you were able to receive your textbook quickly and safely. Thank you for taking the time to leave your review.