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Campion Education
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Its ok but there are some delays.
This is the first time my order has been held back. All the other years its been alright, due to covid-19 pandemic.
- 4 reviews
So easy and time saving!
Ordered online. Super easy with school requirements being listed, just chose what I needed and submitted. Parcel arrived on the door step. No hassle, no fighting crowds, no checking to see if it is exactly what is required or close to it.
Worth every cent.
campion education
Service was good, but could have been better. In these tough times I would of thought that emailing your order through and wanting to collect at some point in store would have been a good option. Apparently not. I emailed them and they said i would have to wait in store for them to pack. With 2 children this is not ideal. Maybe look at your instore service. A click and collect option would be good. I live 2 & 1/2hrs away from them and it is costing me $16.00 for delivery to my area! Bit pricey.
Shipping and handling expensive
Happy with the layout making it easier to purchase, but loses a star because of the handling charges which are expensive and not offered for pick and collect in the store.
Hi Dileepa, we are glad to hear that you found it easy to purchase your resources. You can visit one of our retail service centres should you wish to purchase your back-to-school resources without pay...
Read moreing the packing and delivery costs. Locations can be found on our website: https://www.campion.com.au/parents/store-locations/ Thank you once again for your feedback.
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would have been 5 star if had other payment choices
Very disappointed only able to pay with credit card. Would have loved if had choice such as Afterpay or Paypal ( 4 installments)
Hi Katrina, thank you for your review and we certainly appreciate your feedback regarding different payment options. Unfortunately, at this point in time, we do not offer Afterpay or Paypal. I am sorr...
Read morey for any inconvenience. Please be assured we are constantly reviewing our payment options.
Great loction and nearby to my place
The staff was friendly and helpfull. I did go during non peak hours and no rush se ample place to park.
Hi Felipe, thank you for your review. We are very glad to hear that you enjoyed your experience at our Malaga retail service centre and found the team friendly and helpful. Also, that is great advice ...
Read moreto other customers when visiting one of our retail service centres as the next few weeks are our busiest time in-store. Thanks again.
Why oh why do they use Australia Post?
My order was dispatched over a month ago. Wonder if it turns up in time for the start of term.
Hi Still waiting, I am very sorry to hear that you are still waiting for your order to arrive. We have been dispatching orders early to ensure that students have their resources in time for the school...
Read more year. We'd love to look into your order and I will send you a private message so we can gather a few extra details. Thank you.
Seamless
Ordering was simple and our books were despatched and delivered to us in perfect condition sooner than anticipated. A very good customer experience
Hi Mark, we are very pleased to hear that you enjoyed your experience with us and found ordering simple, dispatch fast and your resources in perfect condition. Thank you for your lovely review.
Fast and complete delivery
Very easy to use and check the books are in your list. all books were available the delivery was fast.
Hi Ana, we are very pleased to hear that you found the online system easy to use, all of your books were available and delivery was fast. Thank you for your review, our team really appreciates it.
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2 weeks and haven’t received my order
I have been sent a review email before I have even been sent a tracking number or dispatch email for my order.
Hi Shani, our apologies that you have received a review request before your order has arrived, we have checked and amended our review request system. We would be happy to follow up and provide you wit...
Read moreh an update on your order. We have sent you a private message to obtain a few additional details. Thank you.
- 3 reviews
Great value and service
Great value with discounted price and excellent service. Updated information on delivery schedule until the very second of receiving the delivery.
Hi Sivabalan, we are very glad to hear that you received excellent service and great value with the pricing. It is also really pleasing to hear that all communication during the delivery process was t...
Read moreimely. Thank you for taking the time to post your review.
Easy and Convenient
Easy use of online platform to locate school and year and then book selection. Competitive pricing, convenient and packed well.
Hi Steph Gil, we appreciate your review and are very pleased to hear that you found our online platform easy to use, pricing competitive, service convenient and your order was well packed. Thank you.
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Quick service
Ordering process was easy and everything was in stock, delivery was super quick. Have used before and had to return an item which was and easy process.
Hi Sarah, thank you for taking the time to provide your review. We are happy to hear that your experience with us was once again easy and that your order arrived quickly. It is also pleasing to hear t...
Read morehat when you have needed to return an item you found the process easy.
Very Impressed
The website was easy to navigate and find the text that my daughter required quick easy transaction and most importantly it arrived quickly and safely. I was also notified by text messages as to when the parcel would arrive.
Hi Donna, we are so pleased that you were able to order easily online and that your items arrived quickly and safely. Thank you for posting your review, it is appreciated.
Very happy customer
Easy to navigate order and pay
Prompt delivery and quality resources well priced. Beats fighting it out on Officeworks. Will use again
Hi Happy customer, thank you for your kind words. We are very glad to hear that you received prompt delivery, quality resources and that your products were well priced. We look forward to seeing you online again.
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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Hi Mandy Payne, thank you for taking the time to leave your review. We are glad to hear that you found the service good. We always love to hear how our valued customers think we can make improvements ...
Read moreto our service and will take your feedback on board. Thank you.