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Campion Education

Campion Education

4.0 from 1,349 reviews · View Statistics
Listing monitored by Campion Education

Reviews

  • Product Quality
    4.6 (1,022)
  • Return Claim MadeYes (47) · No (1,067)
  • Customer Service
    4.3 (966)
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Great service

published

Efficient service and smooth transaction. Ordered a school textbook late and had my delivery in record time despite lockdown. Thanks

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi Jane C, we are so pleased to hear that even during the current lockdown, you were able to receive your textbook quickly and safely. Thank you for taking the time to leave your review.

Sarah J.
Sarah J.Greater Melbourne (Inner), VIC

Expensive delibery

published

In quarantine due to be a close contact. So had no choice but to use delivery. One small paperback, notebook and some pens = $21.95. Pretty outrageous

Incentivised Review No
Campion Education
Campion E.Campion Education

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0.0
(1,234)

Great service

published

Great communication and product with fast delivery with tracking. I purchased a school text book and the advice was great

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi Andrea g., we are so glad to hear that communication from our team was great, that you received your product quickly and found it easy to track. Thank you for posting your review and feedback.

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Books arrived quickly and call centre was very helpful

published

My son changed subjects for semester 2 year 11 so I had to get some new text books mid year. The call centre were really helpful in confirming stock and instructing me to buy online instead of in store. The books arrived quickly, thanks for the great service Campion.

Incentivised Review No
Return Claim MadeNo
Store Locationonline Victoria
Campion Education
Campion E.Campion Education

Speedy

published

I ordered and recieved within 3 days. Great service. I will always order the school book from campion. Very swift and easy.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi Joannah, we are so pleased to hear that your delivery was swift and you found the process easy. Thank you for taking the time to share your review. We look forward to seeing you in-store or online again soon.

Campion Education

published

Campion Education is efficient, carry enough stock to have texts out the door the same day. We are very happy with their service.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi Tami, thank you for posting your review. We are very glad to hear that you found the process efficient and were happy with the service you received from us.

Knowledgeable staff eager to help

published

Had a last minute change of school and the person I spoke to gave me quick and good advice to have the order filled for me to pick up within 4hrs.

Incentivised Review No
Return Claim MadeNo
Store LocationArtarmon
Campion Education
Campion E.Campion Education

Hi Chris, we are very glad to hear that our team provided good advice and you were able to collect your order quickly. All the best with your new school and thank you for taking the time to post your review.

They are not professional at all

published

HI
They sent an item in test mode and even they cant fix it. now refusing to refund or fix the product.
worst service i have seen in years

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi MOhd, I am sorry to hear that you haven't enjoyed your experience with us. I have sent you a private message so we can better understand the issue you are experiencing and investigate this for you. Thank you.

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0.0
(1,234)

Quick

published

Pretty quick with delivery and the book came in pretty awesome condition so I cant complain about it. only could say to make the books less expensive but oh well lmao.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education
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Beck
BeckSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Very prompt

published

First time using Campion. Very user friendly and straight forward. I was even more impressed when the kids school books arrived within 2 days. For a new family starting halfway through the year the process couldn't have been any easier! Thank you!

Product Quality
Customer Service
Campion Education
Campion E.Campion Education
Venki
Venki
  • 2 reviews

It was perfect an don time delivery.

published

Purchased without any hassle online. There was no option for pick up when placing the delivery. I would have saved freight cost if that option was available.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education
Angela
Angela Greater Melbourne (Metropolitan), VIC

Easy access to text books

published

I have found the process of ordering my children’s text books to be a very easy one with thanks to Campion books.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

Hi Angela, we are so pleased to hear that you had a good experience with us and you found the process to order your children's textbooks an easy one. Thank you for rating us so highly.

Carolyn H.
Carolyn H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

The book came quickly. Thank you

published

Although we're missing the "real" shop in Essendon, the online process was easy and the book arrived within a couple of days.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education
Marcroft15
Marcroft15Sydney, NSW
  • 2 reviews
  • 1 like

First time user

published

Our son has just left another private school in Sydney’s Eastern Suburbs 2/3rds of the way through school year. At previous school, you got given a long list of “wants” by the school and off you went for school needs…hopeless. First time user now for our son’s new school - using Campion….oh my god….Perfection and seamless…Look forward to using them again next year, so easy.

Product Quality
Customer Service
Campion Education
Campion E.Campion Education

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0.0
(1,234)
Fanie F.
Fanie F.Greater Melbourne (Metropolitan), VIC

Very easy refund

published

Great customer service refunding an item which was bought due to teacher's erroneous advice. I explained the situation to the wonderful telephone assistant who stated she couldn't guarantee the refund, especially because it was an online textbook access, but would do what she could. Pleased to say it was promptly reversed. I've never had an issue with the professionalism and service I've received from Campion after so many decades of dealing with them. Well done!

Customer Service
Incentivised Review No
Campion Education
Campion E.Campion Education

Hi Fanie F, we are pleased to hear that you found our customer service team professional, efficient and you enjoyed great service. Thank you for taking the time to post your review, it is very much appreciated.

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Read more reviews - page 2

Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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