Campion Education

Campion Education

 Verifiedcampion.com.au
Campion Education
3.9

1,934 reviews

PositivevsNegative
70% · 1,351445 · 23%
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Return Claim MadeYes · No
Product Quality
4.5
Customer Service
4.1

Reviews

1,934 reviews
Shaoyu
ShaoyuSouth Australia
 

Will come back again

Very fast delivery and my daughter loves these stationaries. She’s so exciting expects to have a go when new start of school days.
Jane M.
Jane M.
 

Terrible customer experience - cost me hundreds $$$

Sent me 2 wrong books for my daughter at a cost of over $100. Made me pay another $100 to send the actual one I ordered. Will not give mea refund until I return in person the incorrect books they sent me. Disgraceful. Show details
Campion Education
Campion Education   DM   
More

Please see our direct message; we're just looking for some extra details so we can better assist you! -Edmund

Kirsten A.
Kirsten A.Sydney Surrounds, NSW
 

Great to deal with

Products as described and delivered promptly with good communication of the delivery status Show reply
Nishan
Nishan
  Verified

Website is easy to use

Product availability was good, and it was very easy to order my daughters textbook list via your website. Show reply
Lisa
LisaCanberra 2600, ACT
 

Still waiting for my book

I placed my order in January for my daughter’s year 10 science book. It is now May and we are part way through term 2 and the book has not arrived Show details
Product Quality
Customer Service
Campion Education
Campion Education   DM   
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Thanks for letting us know Lisa. I will send you a private message to get some order details so we can get you an update. Kind regards, Hannah

Josephine
JosephineMetropolitan Adelaide, SA
 

Hassle free delivery at your doorstep. Tremendous service

We had ordered few stationery materials from Campion Education as directed by the school and their service was incredible even when items were out of stock they sent an email and they kept updating us about the materials and by when the pending products would be delivered. I didn’t have to follow up at all. Thank you for your tremendous service. Show details ·  1
Omar A.
Omar A.
 

Best Local Company

Great to deal with local company. Campion have a great team yhat can always helps the customers. Show details ·  1
CRYSTAL
CRYSTAL
 

Thanks

I struggle with technology and found this order to be relatively easy.
Thankyou. Show reply
Rahavan
Rahavan
 

One stop you study all

On time ...we get our order to get children ready Show details ·  1
Maria R.
Maria R.Greater Melbourne (Inner), VIC
 

Excellent experience

Loved the really quick turnaround and received updates re the delivery Show details ·  1
Siva Pasupuleti
Siva Pasupuleti4 posts
 

Terrible customer service

Terrible customer service. Unable to get my refund for an incorrect purchase, after I mailed the book bearing the charges. Their reason was quite misleading, that the book was not in the original condition. Show details
Customer Service
Campion Education
Campion Education   DM   
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Sophie
Sophie3 posts
 

Good!

Always get what is ordered, never any items are missing. Delivery is always on time. Show reply
Della
Della
  Fair Incentive

Good experience

We got the books we need so quickly and they were delivered to the mailbox as I required. Show reply
ACong
ACong
 
Product Quality
Campion Education
Campion Education   DM   
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ahura a.
ahura a.Greater Melbourne (Outer), VIC
  Fair Incentive

Bought a Book, School isint teaching whats inside of it, Campion doesnt want to refund us, Greed

I am a 15 yr old school boy who recently bought $100 worth of books for the semester, to bad we never used them in the 8 weeks I am in school so far and the campion's HORRIBLE 2 weeks, ONLY refund policy is way to short considering they are one of the BIGGEST schoolbook stores in Melbourne, My mother is furious and we do not come from a very rich background and $100 is very useful to us, this is a pure example of greed and absolute theft, we are now at home, with books I will never use because we aren't even using them at school, and campion doesn't want to refund it because of a stupid policy (WITH RECEIPTS!) This is disgusting behavior. Show details
Customer Service
Campion Education
Campion Education   DM   
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Questions & Answers

John D
John D

Hi.. I made an order to be picked up. Even that I need to pay nearly $6. Why?
Kmart/Coles/BigW never charge customer for 'click and collect'.

Campion Education
Campion Education   DM   

Thank you for your message John D. If you prefer not to pay the click & collect packing and handling charge, you are welcome to head into the local Campion retail store and place your order over the counter. Kind regards - Hannah

bonnie
bonnie

Hi, I placed an online order early on November 23rd because of a bad experience last year where I had to wait three hours at the store to receive the item. However, I should have chosen one of the optional products, but I ordered both and contacted the consumer center saying I wanted to cancel one, but I received an email telling me to return to the store for a refund after receiving it because it was already in the warehouse. But it's been almost a week since I sent the email, and It hasn't been delivered yet .I don't understand why I can't cancel the entire order. The thought of receiving it again and waiting for a refund is terrifying. I want to know when it will be delivered or if I can cancel the order.Thanks

Campion Education
Campion Education   DM   

Hi Bonnie - Sorry about this, allow me to find out more for you! Please respond to our private message about your order details so we can investigate for you.

- Edmund

Cassie S.
Cassie S.

Hello,

I have finished both of my kids booklists for next year and up to the part that says review and pay but there is no where to put in my payment information and I can't submit their lists?

Any assistance would be appreciated.

Thank you

Campion Education
Campion Education   DM   
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