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4 reviews
JSTE
JSTEVIC74 posts
  Verified

I think they serve me dog food tonight. I couldn’t eat it without feeling sick. The manager simply doesn’t care and in fact she hung up twiice. Never ever again will I go back.

Ask the reviewer
Ahmed
AhmedVIC2 posts
  Verified

The Winter promotion currently running at Pancake Parlour is deeply misleading. At first, it seems like a generous seasonal offer designed to attract customers—but once you’re in the store, you quickly realise the truth: the promotion isn’t… Read more

genuine. The terms are vague, the advertised value isn’t delivered, and the staff are either unaware of the details or unable to honour the offer as expected.

It feels like a bait-and-switch tactic purely aimed at driving traffic, only for customers to find out later that the deal doesn’t stack up. It’s frustrating, disappointing, and frankly unethical for a brand that claims to value its customers.

Avoid falling for it. This kind of deceptive marketing shouldn’t be acceptable anywhere—especially from a long-standing business.

 Follow-up  · FOLLOW-UP REVIEW: Deceptive, Disrespectful, and Escalated to ACCC Since my original review, I attempted to raise my concerns directly with a senior member of Pancake Parlour’s marketing team. Rather than acknowledging any shortfall or using the opportunity to improve, their approach was nothing short of despicably dismissive. Instead of… Read more

Yolanda
YolandaVIC21 posts
 

No Drinks order and food was cold – No drinks order taken food came out and was sent back as crape was stone cold, kitchen got annoyed when she had to make it again not impressed glen Waverley with service

Joe Blow
Joe BlowVIC
 

YUM YUM – Yum yum YUM .. food fab. Tad pricey. LOVELY staff. Fast service. Only negative is too noisy, need to up the acoustic sound absorb in the walls folks. Dig the late hours kitchen is open!!!! Cheers.

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