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12 reviews
Nash
NashVIC2 posts
 

If i had a chance to give negative reviews I would. STAY AWAY from these low life guys as they want your money but will never deliver. They just keep your 10% deposit and thats how they make money. Already alot of people have complained to NSW Fair trading, ACCC and consumer affiars.

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Tracey G.
Tracey G.New South Wales3 posts
  Verified

I totally agree with Andrew K NEVER EVER Do BUSINESS WITH THE SHED SPECIALIST

Tracey G.
Tracey G.   

Still waiting for my money after 10 months

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Andrew K.
Andrew K.
  Verified

WARNING WARNING DO NOT BUY A SHED FROM THEM Absolute scumbags waited 8 months for a shed constant lies and deception no communication does not reply to emails or phone calls . Started with [Name Removed] and [Name Removed] now it’s [Name Removed]… Read more

and [Name Removed] whenever you call them it takes 10-15 times of constant calls to get an answer then they act like they don’t know what’s going on , if I had only read some reviews before I went through with this I would already have a shed and not gone through all the stress. I finally got hold of the company that builds the sheds and was told that they only received payment from The Shed Specialist 6-8 weeks ago yet I paid them 8 months ago and they won’t start a build until they have been paid , so the constant lies about delivery dates where complete lies I don’t know how they can even sleep at night ripping people off like this . Was promised insulation for the roof as some sort of compensation but now having to fight for it even having emails stating they are going to supply it but when I call [Name Removed] keeps saying it’s not on the invoice mmmmm yer right!!!

 Follow-up  · I’m still going through hell because the shed specialist said they handled everything including council permits and after waiting over 8 months for my shed constantly calling and sending in answered emails and txt messages I’m still left handling council and all the nonsense STAY AWAY FROM THEM AND THE OTHER TWO COMPANIES they opened

Ricky
Ricky3 posts
  Verified

WARNING !! WARNING !! WARNING !! Will not return phone calls !! Did NOT deliver my shed I purchased for $13,000 from TSS They will NOT refund my $13,000 !! The manager Brad and his side kick Ryan lie all the time they told me he deposited the money… Read more

($13,000) into my bank account but it never was !! I’m recovering from stage 3 Bowel Cancer in early 2025 and I don’t need the stress I just want my money back !

 Follow-up  · I got most of my money back after calling TSS every day up to 15 x p/d sometimes until they answered the phone ! In my investigation I found they all go by an alias I found out their real names google the TSS location and it shows a fish and chip shop ! Found photos of them contacted TOFT, My Bank and Police told the manager I have done this the… Read more

Jasmine G.
Jasmine G.WA
 

Still waiting for our shed 5 months later each month they say it’s coming. Still no shed and won’t even answer the phone. Should be honest about timeline.

Shona A.
Shona A.WA2 posts
 

I am totally disgusted with the lack of customer service from Ryan in WA. We ordered the shed late August and paid for it in September. Expected delivery of the shed today 27th November as arranged, however receive a call from Ryan today 27th November to say that he has stuffed up and the shed will not be here until mid to late January 2026. This… Read more

is how unorganised these people are that he calls on the day of expected delivery and only after I have tried to call the day before to check on delivery time. Clearly cannot be relied upon to conduct clear communication or action email requests made by his national office for manufacturing. Still awaiting a manager to contact me as I have requested my money back.

Shona A.
Shona A.   

We finally received the delivery of the shed 19 April after so many more lies and gaslighting from… Read more

Kelvin D.
Kelvin D.2 posts
 

I’ve been dealing with multiple shed company’s over the last few years, and this one was hands down the best, from the time Joel draw up the shed for me, to when the girls putting me through to customer service. It was amazing! Honestly after this experience I really wouldn’t recommend anyone else.

Paul.B
Paul.BWA
 

I am so happy with my new shed that just got installed, the quality is unreal and dealing with Joel was great! Highly recommend using

Mike Peters
Mike PetersNSW4 posts
 

Dealing with the sales person Joel, he was amazing. Looked after every detail in the drawing process, unfortunately my wife didn’t want me buying a shed but they were great!

Karan R.
Karan R.QLD3 posts
  Verified

Review for The Shed Specialist ([Removed]): ⭐ 1 Star I am extremely unhappy with my experience with The Shed Specialist. What should have been a straightforward and professional process turned into a stressful, costly, and drawn-out ordeal. The shed itself has finally arrived, but only after months of delays, poor communication, and additional… Read more

expenses that were never properly explained or justified. Promises made at the beginning were not delivered upon, and when I sought help from the Department of Fair Trading, I was told they could not take responsibility and that I would need to pursue legal action myself.

This has left me not only out of pocket, but also feeling completely unsupported and disregarded by a company that should pride itself on service and accountability.

I strongly urge anyone considering using The Shed Specialist to proceed with caution. Based on my experience, they have not demonstrated honesty, transparency, or professionalism. Customers deserve far better. KAZ RASHBROOKE

Geordie A.
Geordie A.
 

the worst company. no communication at all, won’t reply to emails or calls. product was promised to be delivered in FEB. do not buy anything from this company. our shed didn’t even come with the insulation we paid for! just no.

tippa
tippaNSW4 posts
 

From Day 1 they were aggressive, hostile and aggressive [Content Removed] to deal with. Yet I just wanted to give them my money! I have since gone to FairDinkum Sheds who not only offer FAR better customer service from the first enquiry to the final screw being installed, their sheds are far superior and easily custom designed with helpful… Read more

staff, engineers and shed building teams.

Whereas with this abusive, repulsive, aggressive group of [Content Removed], you can’t even design a shed with them without them calling you [Content Removed].

Never, EVER contact this company. There are 10 other companies at least who build sheds/garages that are higher quality, cheaper, have a better support network of tradies to pour concrete slabs and build the shed and all with a far better attitude than these total amateur [Content Removed]. I will MEVER contact “The Shed Specialists” again! Absolute SHONKS.

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