The Wild Vet
7 reviews
Brilliant vet only had great experiences! – We work with the wild vet all the time and they are always courteous and informative!
Not Recommended – We do not recommend “Head Vet” Emma Hall at The Wild Vet Clinic. The majority of our time at this clinic was spent trying to figure out whether we were being recommended the best possible care for our rabbit, or being sold superfluous extras for financial gain. On top of what were already a myriad of expensive medical procedures, we had to also… Read more
foot the unforeseen costs that came as a result of the clinic’s negligence which caused additional suffering to our pet.
This lack of accountability on their part added another layer of stress onto an already stressful situation.
The worst offence took place during our pet’s dental surgery. We provided consent for an itemised list of work to be done. However during the operation, the vet doubled the scope of work without further consent on our part. This ultimately led to our pet’s death and poor quality of life in his final days. It also resulted in a bill that went far beyond the original projected quotes.
The above issues were raised in a thorough email to the vet and we were advised we would get a response within 3 days. Instead it took them 3 weeks to properly respond. The response was devoid of remorse and full of excuses whilst framing the vet as misunderstood.
A part of the final resolution included a partial refund and we consider this matter to be closed. However we strongly recommend that prior to engaging with this clinic for procedures that require skilful expertise, that you conduct proper research first and ensure genuine clarification and accountability every step of the way.
Absolutely awesome – Have taken both galah and cockateil here for various 'incidents'. Dr Emma and her team are caring, friendly, attentive and doesn't cost and arm and a leg. Would highly recommend.
The best exotic animal vet in Sydney – My experience with the Wild vet has been extremely positive and I wouldn’t take my bearded dragon to any other exotic animal vet in Sydney. The Wild vet is a cool veterinary practice to visit and unlike any other veterinary practice I’ve been to before. Dr Emma and her staff are very friendly and it’s easy to tell that they really care about… Read more
animals. I took my sick bearded dragon to the Wild vet and felt like we were extremely well looked after. Dr Emma quickly diagnosed my breaded dragon‘s medical condition, put her on a fast acting medication and she made a quick recovery. Dr Emma also shared a lot of useful information about bearded dragon care during the consult, which was very helpful. I would highly recommend the Wild vet.
Excellent veterinary hospital – Thank you Wild Vet Drs. Andrew and Emma and nurses for your specialised, professional care of our cockatiel. So pleased to find such excellent veterinary care for our pet birds.
Extraordinary personalised care and service!! – Took Burt our IR Parrot and Dotty the spotted dove to The Wild Vet. Andrew provided exceptional professional and outstanding personal care to both birds. Dotty was at deaths door after being attacked by a Butcher Bird, acquiring a serious throat injury requiring surgery. Burt has not had the best life prior to us and needed an overall check up.… Read more
The high level of care and attention to detail given to both birds by Andrew, is a level we have never experienced - absolutely outstanding. Andrew kept us constantly up to date on how they were doing, even providing photos and videos post surgery etc. His sound and personalised advice on caring for them moving forward assisted us to ensure they both rehabilitate to their best. Andrew has a natural appreciation and passion for what he does which is obvious from the moment he tended to the birds. If you need a vet that gives extra personalised care in addition to providing exceptional professional veterinarian expertise - Andrew is the vet to see. OUTSTANDING!!
Excellent Service at the Wild Vet – Amazing service, loving caring vet. Dedicate to treating all animals. This veterinarian practise would have to the best practise we have been to. Seperate waiting rooms for different breeds so animals are not stressed. Dr Emma and her team are the absolutely brilliant and I highly recommend this practise for you pet, whether furry or scaly, domestic or wildlife
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