114 reviews
Used to be a great service but then they started stealing money for pets who weren't on the program and it's IMPOSSIBLE to get hold of them. There is no phone number and they are unresponsive by email. It took me 10 months and the assistance of my credit card provider to get the money back.
Alison in customer service was extremely efficient and empathetic towards my concerns and was able to help me with my queries, a very kind and caring customer service representative. Show reply
- +5
This plan is inexpensive and the best part is unlimited vet appointments A must for first time pet owners They ensure the vaccinations and worming is always up to date and give the best advice to new owners 10/10 Show reply
Reviews with attachments
Great savings, especially with a new puppy and peace of mind Show reply
Very understanding company Frankie & myself are very happy with the service best for pets have given us Show reply
I needed help to make the decision to keep my lovely ragdoll Millie in the plan. Through several changes of mind, a cancellation and then a reapplication, Best for Pet were unfailingly helpful and supportive. I am so grateful for the peace it’s brought to me for her ongoing everyday vet care & my ability to meet unexpected costs if needed. Thank you “Best for Pet Wellness Plan” & very kind, knowledgeable customer care person. Show reply
The Wellness Plan gives me such peace of mind when it comes to Lucifer. Knowing his vet visits are covered takes away the financial stress, and having access to a whole network of clinics makes it so easy if we ever need to see a different vet. Show reply
We signed up for Best for Pet when we joined our local Vet West with our golden retriever puppy and it was the best decision we could have made for her. We have pet insurance too, but this gave us that bit extra reassurance and boy have we made use of it. Tilly is 5 months old now and we have had 4 In person vet consults in that time due to a… Read more · 1
stomach upset, as well as accessing the 24/7 vet virtually on 2 occasions when we were worried she’d eaten something she shouldn’t have, aswell as 2 appointments for her vaccinations. In 2.5 months it has already paid for itself for the year, and some!! It’s a fantastic service and gives us so much peace of mind for our fur baby ❤️
The wellness plan has given me peace of mind to know I can get personal advice and bring my pet in whenever I am concerned. Max had his yearly vaccination a few weeks ago and we discussed other minor concerns about behaviour too. Show reply
We absolutely love our wellness plan for Daisy, it’s great piece of mind, but very affordable and actually better value for what you end up paying per year. Also a great option for dogs that can’t be insured or don’t need all the other extras but the routine stuff! Love it! Show reply
Wonderful helpful service to help with all my puppy's needs Show reply
This plan is Really helpful with the pets. I am really having good benefits for my dog Show reply
Find out how Best for Pet Wellness Plan compares to other Veterinary Services
Know better, choose better.
I have an 8 year old Cavoodle Coco who is the love of my life I Have saved $1337 since I joined Best For Pets in less than 12 months in consultations and dental work .Very important when you are almost 80 and on a pension . I don’t have to think about should I take her to the vets because because of the cost Best decision I made Show 2 replies
Had we not been on the Best for Pet Wellness Plan and received the newsletter about the Winter Health Check we would never have known that our 10 year old Freddy had Diabetes.. Our Vet, Dr Arianna, has been incredibly kind and knowledgable keeping us informed from first visit to diagnosis with a Freestyle Libre sensor. With the rising costs on living we nearly didn’t stay on a wellness plan, so glad we did. Show 2 replies
- +2
After my beautiful ten year old cat Alfie was rushed to emergency care for kidney stones I was overwhelmed with the cost of his vet stay and I worried about all the future checkups he’d need. He has FHV, anxiety and potentially has kidney disease with a very weak immune system so ongoing vet visits were definitely guaranteed. I was stressed… Read more · 1
financially so I asked my vet about Best for Pet and since signing him up to their wellness plan I have saved over $400 and feel so much happier knowing I can take him to the vet and that the $50 a month plan will cover all those costs. Best for Pet covered one of his blood tests and urine tests which was also amazing and the discount on the teeth clean he’ll need later this year will be a massive help. I’d highly recommend Best for Pet for anyone who has a pet with reoccurring illness! And I’ve spoken to their customer service team a few times and they’ve been really helpful : )
Recommended by our vet and the best thing we have done. The piece of mind knowing we can take her at any time is wonderful! Recommend to everyone i speak to! Show reply
This has been a worthwhile investment for me and my pet. It has saved me significantly in costs Definitely worth it Show reply
Fantastic plan and we have already saved so much on our consults. Katey is happy waiting for Dr Ben to check her sore toe. So glad I signed up with the Best for Pet Wellness Plan☺️ Show reply
Latest follow-ups
Best for pet has been beyond helpful with my two dogs the service allows me to take them to the vet whenever i have a concern or worry free of charge & medications are often 10% off i really am happy with the service i think its the only way to take… Read more · 2
your pets to the vet and to get vaccines covered to that’s just perfect and lets just mention how cost effective they are i love that it is $80-$90 a month to cover both of my girls ! Best service ever I have recommended to so many people i will personally never go back !
Follow-up · Claiming is easily completed through reception at the end of your visit I believe you get a free dental check and so much of of dental cleans but you can check on the website and no specialists are not included but you can check on website
Such a relief to know my Zackie Boy is covered for any unusual pet emergencies.
Follow-up · Luckily my Zackieboy has good health but he's now almost 10 and it's a good feeling to know that should he need Vet care the cost if his treatment would not be a hardship.
The cost of insuring our dog, now a senior, became too much for us. We cancelled the insurance and switched to Best for Pet Wellness plan. So far, it has been excellent. I have already recommended it to several friends. Show reply
Follow-up · Our dog, Butch, turns ten soon. We had to make an economic decision two years ago to drop pet insurance as it became way too expensive and was not proving worth it. With the Pet Wellness plan we have peace of mind that Butch's day to day health care, such as dental checks, claw clipping and all regular vaccinations, is covered. The Hamilton Vet… Read more
Find out how Best for Pet Wellness Plan compares to other Veterinary Services
Know better, choose better.
Positive reviews
Great program and well worth it. I joined on the spot during a visit to Flemington Veterinary Hospital (Vic) and used the benefits immediatly. I recommend everyone join with their pet Show reply
Tasmania: love best for pets have saved me a lot of money I have a Labrador that is on regular medication including a monthly pain injection so I have to take her 2 vet quite often and was costing me over $300 each time now that I am with best for pets I’m only paying $50-80 each visit then what ever it cost to get her other medication online. I… Read more · 1
do wish it helped with medication as that is a big expense at vet for her 2 tablet medication month worth & 1 injection it would cost me close to $500 but when I get it online her tablets cost me $210 then $50 at vet for pain injection.
Thank you for this amazing pet insurance cover that has been a real benefit especially over the time that our dearest cat Callie has aged. Knowing that some of the financial burden was covered by this pet insurance made her veterinary care all that better to access. Show reply
Negative reviews
Not proper insurance. The only vet that accepts it is useless when needed the most and despite having a lapsed/inactive subscription that expired, they are still trying to charge and want $500 for me to cancel it. It is not worth it, get real proper insurance so you are covered for everything and everywhere.
hi Katie, we’re sorry to hear your experience wasn’t… Read more
The Best for Pet sign up page does not state that it is a yearly contract. It has two options for payment - monthly and yearly - and I chose monthly. Then when I tried to cancel because it does not cover what it said it would cover, I was told that I cannot do it because it is a yearly contract. I WAS NOT INFORMED OF IT WHEN I SIGNED UP AT ALL.… Read more
The staff at the affiliated vet pretended to not know about the yearly contract, and then when I contacted Best for Pet, they said "We are sorry that the staff did not inform you". When I asked the vet staff, they said "We are sorry that Best for Pet did not inform you." This is clearly a collaboration. DO NOT RECOMMEND.
Thank you for your feedback - we’re sorry to hear… Read more
Terrible service don’t answer the phone or get back to emails. I have try to cancel my dogs subscription due to iher passing away and they still are taking money out of my account
Hi Matt, terribly sorry for your loss. We've sent… Read more
Recent reviews
We joined best for pets after finding out most insurance companies did not cover our breeds for their most important medical needs. Best for pets is a great go between in my opinion as they offer contribution and discounts for annual check up, vaccines, food and dental. We aren't worried about the cost of emergency visits as consultations are covered. Show reply
It is a valuable program for pets. It covered my dog's dental treatment, vaccines, consultations and nail clippings, it saves us on all these costs for the last 3 years. I will recommend this program to all my friends for their pets. Show reply
I'm sorry to hear about your experience Sophie. Our… Read more