Latest review: Have found all staff to be helpful and caring. Vets are very empathic and have good communication skills. They will make follow up calls to check how things are going. Most times I can visit without
Latest review: I am a full time house sitter and recently one of my charges was in need of a vet. She is an elderly greyhound who suffers from arthritis so getting her into my car was just not going to happen. I
Latest review: Townsend vets have only been here for about 18 months. I decided to give them a go as I felt I needed vet care for my pets that felt more personal than I'd previously received elsewhere. I am so
Latest review: We are very happy with the team at Emergency Vets 24/7, and also for the consideration shown to us on what was a very traumatic evening for us both when our 16 year old cat became unwell and we made
Latest review: I have taken both my dogs here (my first, Bobby, has since passed). My little Billy has been recently diagnosed with diabetes, and his Vet Bas has been helping me manage this (insulin shots and
Latest review: Sadly I lost my best mate. The Saturday night late service was excellent. Received beautiful condolence cards. My new little buddy goes there for check ups and injections and to say hi. All of the
Latest review: Amazing service, loving caring vet. Dedicate to treating all animals. This veterinarian practise would have to the best practise we have been to.
Seperate waiting rooms for different breeds so
Latest review: Excellent vet, really good with my cats, one of which is terrified of the vet. Honest and didn't try to sell me anything I didn't need. He clearly had my cat's best health in mind and gave me good
Latest review: Accidentally stumbled across this vet when we recently had an emergency with our dog on a Sunday night. They are open 7 days a week until 10pm every single night. We were backwards and forwards to
Latest review: Such lovely caring people!!! 5 stars for the employees of Austinmer Veterinary Hospital. They did all they could to assist me with my beloved pet issues and whilst they could not help me cure my sick
Latest review: I recommend this vet. I have used them for over a decade. My dog needed an x-ray and even during these 'Covid-19 times', the service was friendly and efficient. I don't have pet insurance so I was
Latest review: Need to have clear signage in regard to COVID-19, and a better attitude towards customers.
Making people wait outside before & during the appointment, protects them but what about others. You also
Latest review: Staff are rude and Very unprofessional, communication absolutely awful- if I could give a rating below 1 I would.
The business needs to look at the staff they are employing and re-evaluate whether
Latest review: I don’t feel pain anymore. Not even in my skinny front leg where the negligent doctors left a needle draining my blood.
I have always been gentle, quiet and patient girl. But during the last days I s
Latest review: - Assessments take a month to be marked
- Assessments aren't marked consistently
- All you get is "Refer to your learners guide or textbook" when you ask for help
- Too expensive for what you get
Latest review: Tired to over charge me extra $300 then quote given in previous consultations, happened again with x-rays during separate visit.
Pet history was covered during consultation and as discussed with the
Latest review: Very poor customer service. The reception staff are very passive aggressive in the way they speak to their customers. Very much over service on vet care. We went to the vet knowing our pet would need
Latest review: Don’t take your healthy pets to this vet. Took my dog for an annual vaccination and an hour later she had an allergic reaction, face all swollen and red. It was after hours so we rang an emergency v