4Thermomix TM31
Part of Thermomix  3.8 (818)

Thermomix TM31

 Verified
3.7

461 reviews · Statistics

PositivevsNegative
64% · 293142 · 31%

Build Quality
3.6 (14)
Value for Money
2.9 (14)
Ease of Use
3.5 (13)
Cleaning & Maintenance
3.7 (13)
Noise Level
2.8 (13)
Safety
3.6 (12)
See the Best All-In-One Kitchen Appliances in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Thermomix › TM31461 reviews
Alina
AlinaVICGreater Melbourne (Metropolitan), VIC
  TM31

Can’t replace accessories after 2024

I love my TM31, but disappointment to find out that after next year they won’t be making replacement parts for this model.
For an expensive appliance, part of what sold me was how long it would last, but what good is that if you need to replace the bowl or blade etc. and they don’t make it anymore so you can’t!
I guess they want you to upgrade and spend another $2000+. And this will happen with the TM5 and 6 too, as newer models come out, so technically you only have 10 years use, or if your lucky and don’t need to replace any parts, you may have more.
Something they don’t tell you at demonstrations.
Buyers should be aware of this.
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Fotomate88
Fotomate88Scarborough28 posts
  TM31
Build Quality
Safety
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Terry B.
Terry B.Western Australia
  TM31

great kitchen appliance

I've been using my TM31 for years and years, still does what I want it to do.
Just recently, I've had a consultant (no idea where she got my number from), phoning and telling me that as of next year parts and service wont be available for my model.
I really need to trade my TM31 in on new TM6, they will give me $300 for my machine as trade in, just a changeover of $2059.
I told her mine is still working fine and couldn't warrant spending another $2000.
Hopefully this isn't just a sales tactic Show details ·  1
Noise Level
S F.
S F.WAPerth, WA6 posts
  TM31
Noise Level
Catherine H.
Catherine H.2 posts
  TM31

Amazing mixer

I use this model at my school Tuckshop and makes prep easier while I’m prepping other foods.
Fill and leave cooking.
Cooks evenly and perfect.
Easy to use and I have been impressed with it and easy to pull apart and clean
Robin
RobinNSWSydney, NSW
  TM31
Value for Money
Cleaning & Maintenance
Edward S.
Edward S.NSWSydney, NSW2 posts
  TM31

Machine stopped working altogether. Parts can’t be quoted until the consumer pays for machine to be sent away

Stopped working suddenly
Repair costs can’t be quoted until machine is returned
Expensive purchase
Only used once per week
Machine stored away in cupboard
Hot liquids filter out when in use
Poor after sales service
Try to sell new machine when original machine stops working at full price!
Steamer basket cracked Show details
Cleaning & Maintenance
Noise Level
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Margaret N.
Margaret N.3 posts
  TM31

The top of steamer got cracked after using it one time

I complained about the top of the steamer
I think the material was faulty and the new one I purchased is from a different material.
I think even when it is out of warranty it should be replaced.
See photo Show 2 replies
  • Thumbnail
Marc U.
Marc U.WAPerth, WA3 posts
  TM31

Fantastic machine; 11 years of peerless service!

I cannot understand all the negative reviews... We bought our machine in 2010 and paid it off over the next few months. Even though the $2K price point initially scared me, I consider it the best bang-for-buck item we’ve ever purchased for our kitchen- although the KMart Air Fryer is giving it a run for its money lately! At its peak usage (when the kids were young), it would get used no less than 5-6 times per day. These days, it’s more like 1-2 times a day, but after 11 years with not a single fault, I consider the $2K a bargain!! Show details ·  1
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
Anna E.
Anna E.2 posts
  TM31

poor customer service, high maintenance costs

Consider this before buying a Thermomix. Ours has broken down and needed servicing twice (hundreds of dollars), and has been through 3 sets of blades ($115 each). The last set lasted just 10 months and I was told by the consultant that if I was doing extreme stuff with it, like chopping cheese, then this is to be expected, ie you can expect to be up for $115 for new blades at least every year. Factor in these costs when considering buying this machine.
Build Quality
Value for Money
Leon A.
Leon A.QLDSouth East Queensland, QLD3 posts
  TM31

Insects attracted to TM electronic plate

Have TM31, No protection against insects (electronics should be not attractive to insects.. inside TM ) in 14 month TM stop working , Service cost us over $ 600. Warranty not cover insect invasion . Plenty of "Great" Advertising , but No caution or advice on insects attraction (German minds could do better for such money
at least make it easy to open for cleaning Inside*)
 Show details
Ease of Use
Noise Level
Safety
Sue
SueNSWRichmond-Tweed, NSW2 posts
  TM31

Uninspired

The disadvantages are many. It is noisy and often shudders when in use.I had to send it for repairs and this was difficult and very expensive. When it was returned, the lid was so tight, that 6 months later, my husband has to move it to the correct setting as I am not strong enough. I am very disappointed that such an expensive product cannot be used as intended. The repairs cost the same as many new appliances. I prefer my Breville Food Processor Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
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Phillip00
Phillip00NSWHunter Region, NSW21 posts
  TM31
Value for Money
Noise Level
pdjones
pdjonesVICGreater Melbourne (Metropolitan), VIC32 posts
  TM31

Absolute piece of junk

My wife bought this in the mistaken belief it would do the cooking for her. She had cancer and wanted to eat healthy. I was in no position to say no. Anyway, she bought it and used it maybe a dozen or so times. It has had faults twice, fixed under warranty. Now it is faulty again and out of warranty. It is now useless. It keeps getting hotter with no control over the temperature. It is dangerous. I estimate the cost of the machine at one hundred dollars per meal. Save your money and go out to a nice restaurant instead. Show details
Ease of Use
Cleaning & Maintenance
Noise Level
Amelia
Amelia3 posts
  TM31

Couldn't live without it!

I have had my thermomix now for just over 3 years and still use it most days. As a busy working mum it saves me so much time with cooking basic items such as soups, bolognese sauce, mashed potato and white sauce. I can also hide lots of veggies in my sauces as it chops the vegetables up so small my kids can't see them! In my opinion it is worth every cent I paid for it. Highly recommend it. Show details

Questions & Answers

Helen
Helen · Thermomix TM31

I would love to do a refresh course on my T31 please. Just to run me through a few other things apart from what I normally do. Love my T31 to bits and wouldn't be without it. Suits me for the level of use I have it for. -Helen of Nhill, Vic

Thermomix
Thermomix   DM   
Rob B.
Rob B. · Thermomix TM31

My TM31 motor is surging up and down even when nothing in bowl. Does this mean the motor is burnt out.

Thermomix
Thermomix   DM   

Hi Rob, we are sorry to hear you are having some issues with your TM31. If you could please fill out this form and one of our team will be in touch. external link

John
John  
Rob B.
Rob B.  

Could you please send me website info. Thanks

Merilyn
Merilyn · Thermomix TM31

Does the TM31 havea slide board to purchase?

Thermomix
Thermomix   DM   

Hi Merilyn, thanks for your question. Sadly, we don't have glider boards to suit the TM31. Our gliders boards will suit the models TM5 and TM6.

See all Thermomix TM31 questions

Details

Compare all Thermomix listings
Thermomix TM31
  • Discontinued
Thermomix TM313.7
(461)
Thermomix TM5
  • Discontinued
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(277)
Thermomix TM21
  • Discontinued
Thermomix TM214.3
(10)
CategoryAll-In-One Kitchen AppliancesAll-In-One Kitchen AppliancesAll-In-One Kitchen AppliancesAll-In-One Kitchen Appliances
Price (RRP) $2,359
Power1,300 W
Capacity2.2L
Dimensions 340.36 x 325.12 x 325.12 mm
Weight17.53 kg
Manufacturer Warranty2 year(s)
Construction MaterialStainless Steel
Colour / FinishStainless Steel
Release date
Replaced byThermomix TM5Thermomix TM31
Compare all Thermomix listings

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