$589 - replaced by retailer twice due faulty auto-open latch/lid mechanisms. Dangerous! Poor value :(
Do not buy!!! Dangerous!
Our simple old $30 Sunbeam rice cooker was still going strong and faultless after 20yrs of constant use but was looking a bit outdated so I lashed out and purchased this stunning but expensive top end Japanese Tiger Rice cooker (JKTS18A/AUD$589) for my wife for Christmas 2017 from the Bing Lee online store.
Our new Tiger was a stunning unit, always cared for meticulously, used about once or twice a week and sat pride of place on our new black granite benchtop. The unit has an 'auto-open' latch that opens the l...id after the rice has completed cooking. BUT after only 10months use (Oct 2018) the auto-lid open latch/lid mechanism started to fail and would just randomly and frequently open during mid cooking - bursting a cloud of boiling hot steam across the kitchen and user. Dangerous!!! (Note: The unit can not cook correctly with this fault) Bing Lee very kindly accepted the return and offered a replacement or refund - we took the replacement option of the same model. BUT again after only another 10 months (August 2019) - the same problem started occurring - AGAIN! Again Bing Lee kindly offered a full - but this time conditional refund and not to buy from them again. Bing Lee contacted Tiger Australia themselves of the issue but were told by Tiger that we had 'damaged' the rice cooker! Damaged? Total rubbish! I can categorically state the cooker was NOT ever 'damaged' - it was always fastidiously cared for and it was obviously a fatigue or fault problem in the auto-open latch/lid mechanism that Tiger won't admit to. This was a very expensive ~AUD$600 Tiger Rice Cooker - we would expect a lot more from it and Tiger Australia - they should just accept responsibility that there is clearly a repetitive fault with their product. Do not buy - not worth the hassles and danger. Note: Our model number is JKT-S18A but is the same model as the pictured JKT-S18U.
Not the cheapest machine going around but does rice really well ..Great machine! Easy to clean!
Not the cheapest machine going around but does rice really well.. we use this item at least 4-5 times a week.. the quick cook gave us bit harder rice, but since we added bit more water it's no longer been an issue.. normal cook delivers decent rice..
The inner pot is very good and the entire machine seems very well built..It's not the smallest cooker we've had in the household but then again it's not the largest either..
Comes with a little steamer tray/dual cooking tray which enables 2 dishes to be cooked at once (rice + other) which is...a bit small for my personal preference but does the job nonetheless.. Digital screen is big and easy to read, many cooking options and love the timer delay.. Did i mention easy to clean?? Not hard at all..
Great Rice Cooker
Easy to clean, cooks the rice perfectly, I really love it very much. Looks really good but it is very big and difficult to store inside the kitchen easily. Although it does cost a lot, you get what you pay for. I would highly recommend this product for anyone who love to eat rice regularly.
- Tiger JKT-S10U (5.5 Cups)
- Verified purchase
Got Rice .
I was very skeptical with an induction heating rice cooker which normally cost $500++ as I was quite happy with my $15-30 rice cooker that I bought from kmart or any other appliances store. I did a couple of reading and try to find out what make this $500++ rice cooker sooo special.
After waiting quite long I decided to try it for myself and get myself this nice tiger rice cooker or shall I say multi cooker. This time I ensure i bought myself an "Induction Heating" rice cooker. Yes its expensive, yes it looks fancy but the million dollar que...stion is does it deliver as promised. Tiger is a well known brand from Japan and the japanese know about rice as its their staple food, combine with induction heating technology which they have been using for years. Well today I decided to test the cooker with cooking my staple food aka Rice yes I love them so much i eat it for breakfast sometime. This time I use jasmine rice ( golden world brand, not the el cheapo sun rice). I selected "Ultra" option which will cook the rice slightly longer but promised a tastier rice like you never eat before. Low behold, after waiting around 1 hour or so and prepping this special time. I put a spoonful of this itsy bitsy fluffy rice in my mouth. I close my eyes and I can see myself running in a rice paddy field, Yes its sooo damn good and i was thinking maybe that was just a lucky patch on the rice cooker which cook the rice perfectly, so I grab another spoon ful randomly from the rice cooker and again in my mouth it goes.
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