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Substandard after sales service
I use my pressure cooker at least twice a week and love it usability. However I have found that when you need to fix your cooker the after sale service is not up to standard as a spare part can take up to six weeks to get to you.
Purchased in September 2019.
I have returned 2
I Purchased this cook for me love the way you cooked it worked twice and than had error code 30 I could not open it at all so I returned it and got another one as I loved the way it Cooked4me only to happen all again but this time burned my hand when I did open it my question to you is was their a faulty batch as I would love to buy another one number 3 but am worried it will be the same problem thank you sonia
Purchased in July 2020 at The Good Guys for $349.00.
Not what it seems
First off the advertising suggests that the unit can download new recipes but that is only with the "connect" model but it is well hidden on their web site. In fact their own help people don't know about it as I spent some time talking with them and the just did not know.
second first try in making a cauliflower soup off their menu and goes into pre heat and just stays there boiling the whole mass dry. No help whatsoever. Better off with a simple manual cooker. Recipes don't work.
No happy at all.
Purchased in August 2020 at The Good Guys for $259.00.
love the pressure cooker option. cook and forget, come home to a freshly cooked meal, ready to serve. the pre selected cook idea is next level. its like cooking for dummys, even I cant make a error.
Purchased in June 2020 at Harvey Norman.
- Cook4Me+ CY8515 (Red)
- Verified purchase
Can't live without this
best machine ever.
Easy to use.
Easy to clean.
The built in recipes are fantastic.
Cooks great and easy.
Were a big family and 2 working parents this means we now cook fresh meals really quick. And they taste great
Purchased in June 2020 at Winning Appliances NSW for $500.00.
I bought the Cook4Me+ with such high hopes after watching several demonstrations. As soon as we could, I plugged it in and started cooking one of the inbuilt recipes. Followed it to a T and it came up with error code 21 (could not good up pressure). The next night I tried another recipe on manual mode, again error 21. Tired night, yet another recipe, again error 21. I added more liquid than required.
It booked water wonderfully. It seems I purchased a $330 kettle.
It's being returned tomorrow.
Purchased in June 2020 at TVSN (TV Shopping Network) for $330.00.
Second time around
My first review was scathing on the Tefal preasure cooker. Found it was defective changed. NEW Tefal Fantastic best thing since sliced bread Would I recommend you bet -:) go buy one.
Purchased in April 2020 at The Good Guys for $294.00.
Great product, but ...
I have the non + version of this appliance and I have loved it. I started off keeping things simple with the inbuilt recipes, then downloaded the app and got comfortable using the manual function and now I use it with confidence mostly on manual mode for things from eggs, rice, dumplings, curries, risotto, pulled pork (!), soups and more.
What I love - simple, easy, safe and produces great results (most of the time) in super quick time. It's perfect for the person who is just starting out with pressure cooking. I love that the bowl has handle...s which means I can safely lift the bowl out of the unit without having to get tea towel. What I don't love: 1. The bowl! I love that nothing sticks to it but ... I have never used metal utensils but I do use the included steamer basket that has metal legs. I've noticed that the steamer has scratched the bottom of bowl which means I either need to ditch my cook4me or fork out money to replace the bowl, only to have the same thing happen again. I wish the bowl was stainless steel. 2. The fact that I can't change the sealing ring myself - I have to send it into Tefal to do it. 3. It doesn't allow for me to do natural release. I have to turn it off at the wall before it ends if I don't want it to do a quick release.
Purchased in September 2018 at The Good Guys.
Extreme buyer's remorse for this one
Was looking for a replacement for our old slow cooker. Many friends had raved about their pressure cookers and purchased this based on glowing reviews as a present for my wife.
This cooker might be ok if you follow the (extremely basic) recipes in the app. I have cooked two recipes in using the app and they were ok, but nothing to write home about. We also tend to cook with more vegetables and ingredients than these recipes provide for, so tried out some of the manual cooking features. Unfortunately, this thing has ruined more meals than ...it has successfully cooked! We have tried on several occasions to use the manual setting ie: choose a cooking time for the ingredients that you put in. Every time it heats up and then errors out saying that we need to clean the lid. Every time we have to dissassemble the thing clean the valves, ball, covers and probes, drain the lid, dry them off and try again. Only for it to error out again. - And then say that there is not enough liquid. By this time the contents appear like thin soup! I don't know if this is a faulty unit - it certainly sounds like it, but this thing has caused so much stress in our kitchen that my wife never wants to look at it again - I frankly don't want to either. It seems to me that this product has a pretty narrow target audience - someone who wants to cook simple meals fast and have the thing tell you what to do and when. If you want to do anything more complicated or adventurous, you may be sorely disappointed - especially when you consider the price of the thing!
Very disappointing got error code and rang the company no help and it’s not 12 months old. Very annoyed. Waste on money. The company is not helpful at all. Bad service
Purchased in August 2019 at Coles Group & Myer Gift Card for $349.00.
Convenient Fast and Easy!
I am using C4Me+ most days, using mostly the Mains Recipes setting. I began following recipes as given or just using individual pre-sets from ingredients list - always with good results. Then I began adapting - adding exchanging ingredients but usually keeping to similar ones and amounts as the in-built recipes are configured for weight volume and fluid content etc. So, as a cooker it is *brilliant* for my uses.
It does NOT have a slow cook function and it cannot be adjusted for temperature. But the Manual and Ingredients functions can be adj...usted for time and "Classic Cooking" has 3 common heat pre-sets. Further it is possible to access more recipes by switching to "England" English in the language set-up! But as Susy, from Canberra, has reported, the Tefal coating, like most non-stick coatings, can deteriorate so it is a time bomb waiting for its first scratch after which i would not use the cooker unless/until that bowl was replaced. I am not assured that Tefal would replace the bowl under warranty as manufacturing fault would have to be demonstrated, and then it would have to be out of action waiting assessment at a repairer which for me is over 100 kms away. My original C4M (pre-owned purchase) developed scratches inside warranty and after I owned it, but I didn't test the warranty and instead vowed never to buy another Tefal. However, I really liked that pressure cooker after trying others including the Breville Pro and Philips. What I found to be important is the efficiency of the sear/brown function and how quickly it heats or comes to pressure. So, when the newer C4M+ model was featured with a good bundle price at Xmas 2018 on TVSN, i dived in. (I only wish my offer had been the double bowl, instead of a little used digital scale), as although the coating IS still intact, every time I cook bones in it- especially when the meat has fallen off them, I shudder as I know it’s just a matter of time.
Purchased in December 2018 at TVSN (TV Shopping Network).
Beware the coating peels
I purchased my Cook4me+ in October 2017. Late last year I noticed the ceramic coating peeling around the rim and the bottom of the bowl where the product locks itself and in between the grooves on the bottom of the bowl, over the months it got worse, to where it is really noticeable. I contacted Tefal in April 2020 and asked for a replacement bowl. I was told that as the appliance was over 2 years old, I had to purchase a new bowl and they provided the link for me to do so. Are you serious TEFAL, that is customer service???? The appliance ge...ts used in winter to cook soups, probably used 20-30 times in the last two years and you want me to pay another $100 for a new bowl, when clearly the product is faulty. Its not like its a $99 appliance in which case I would understand but I paid $399 for the appliance. Now on the TV channel that I purchased the appliance from, for the past six months they have been offering a free bowl so you get 2 bowls with your purchase, and they have dropped the price to $339. Im absolutely appalled by the service provided by Tefal and will definately NOT purchase anything further that is branded TEFAL. What a load of rubbish if the ceramic coating doesnt last. For $399 this product is way overpriced.
Purchased in October 2017 at TVSN (TV Shopping Network) for $399.00.
- Cook4Me+ CY8515 (Red)
- Verified purchase
Perfect for Paella
Got this as a Christmas gift! RED for Regal! I use this to cook Paella! Been using this since early January. Quick and easy to clean and use! Got a manual and sample recipes to cook. The "new" smell tend to linger a bit and have to wash it a couple of times. After use, the scent of the dish you cooked won't linger if you clean it properly. Satisfied with the product's performance. I tried to cook quinoa, fish and other dishes here, my fave so far is the Paella! :) This multi-cooker can bake as well, haven't tried that option yet.
Purchased in December 2019.
It’s a game changer in our house
I purchased the Tefal cook 4 me back in October 2019 and honestly in a house with four boys this Cooker has been amazing. I have cooked beef casserole ( but not exactly to the inbuilt recipe) and it is our favourite meal of the week. Currys, rice even lentil soups are no problem.
I highly recommend this multi cooker it is truly worth the money.
Purchased in October 2019 at Harvey Norman for $350.00.
Best cooking applianceI have ever owned!
So easy to use. Detailed instructions on built in recipes on the screen and it runs you through each step by step. The appliance even has a pre-browning function so you only need to use the one pot. I am recommending this to all my family. Very quick, easy to clean and operate. Perfect for the busy person to cook perfect meals in a flash.
Purchased in February 2020.
I bought this machine in July and am having constant troubleshooting issues lately. The recipes are very much hit and miss but I got used to making pasta and risottos well after a while . I don’t like how bulky the machine is and it’s not attractive looking being such a big appliance. I’m waiting for warranty to get back to me as last few times it has stopped working in the middle of cooking food. I think the browner & timer & keep warm features are the best as for the recipes it’s a trial and error.
Purchased in July 2019 at Bing Lee for $300.00.
Great machine, however recipes and software need work.
The machine runs well and heats up quite quickly. parts are easy to clean, and can all be put into the dishwasher.
The lid and locking mechanism are sturdy, and locks you out from being able to open when under pressure. from a few uses the pressure relief valve is reliable and does not vent too quickly, so is safe to have around the kitchen without constant monitoring.
The only criticism is the "recipes' functions. The first recipe we tried was a "beef stew with beer". the recipe was incomplete in the machine, and only instructed you to put i...n 2 of the ingredients before sealing up and cooking. It also instructed to brown all the meat at once, which I found ended up being too much and stewing the beef, rather than browning it. After working around it and cooking how we expected, it turned out delicious and clean up was easy. Very good for quick, tasty weeknight meals, and my partner who is less confident cooking in the kitchen.
Purchased in December 2019.
- Cook4Me+ CY8515 (Red)
- Verified purchase
The red is beautiful
The cook for me plus red is so good looking, just looking at it makes you feel hungry... A great thing to show off in your kitchen as it stands out. Bought it for my mother however she doesn't seem to use it that often, I guess it just isn't as quick and easy and she would have liked... Or maybe she's just not into the recipes they have. Wouldn't know the difference between a meal cooked in the Tefal compared to a typical home cooked meal taking hours.
Purchased in February 2019 at Harvey Norman Retail Stores - Appliances.
Favourite new appliance and my first pressure cooker ever .....
I'll admit it, I was scared of pressure cookers - you know in the 70's on the stove top aargh. It is love at first sight for this handsome beast. So easy to use, can brown off, slow cook or simmer as well as pressure cook. I mainly use mine for meaty dishes - Osso Buco, beef cheeks, massamun curry, lamb and pork shoulder, Irish stew. I can be a bit late and slow to start cooking so this machine saves my family from eating dinner at 9pm. It is awesome for making stocks as all the flavour is captured within - no evaporation. Love the keep warm fu...nction. Also - it is a decent size: 6 litres, you can feed an army, not like those ThermoXxx things, they are tiny. My only gripe is that the recipes are not that easy to view on screen, as in I like to see everything laid out. You can download the recipe book but it seems to only be a list of ingredients - no instructions or times. Not really an issue for me but could be for others. But the display is easy to read and intuitive. If you are time poor also remember that the machine takes some time to come to pressure ( depending on the quantity in the bowl) so you need to add that to your cook time. Having said all that - once your ingredients are in it is set and forget. Pour a wine or have a cup of tea and relax. Everything I have made has come out perfectly. It has Auto steam release and keep warm - too easy. I don't have an issue with it retaining odours but then I have it in an open pantry and leave the lid ajar. Ergonomically it is great as you have the 2 big handles on the side to lift the bowl. I have the shiny black model and my hubby calls it the Evil Black Cooker - it looks Darth Vader like compared to all my other appliances. Love it.
Purchased in July 2019 at Betta Home Living for $299.00.
Since receiving my Tefal Cook4Me I have tried recipies from the preset menu, like the lamb shanks, macaroni etc. I have also cooked some of my own recipies without the preset menu including risotto, beef rendang, beef stroganoff, pulled pork etc. I love how you can get some assistance by adding the type of protein to get an estimated time from for the cook too. All the menu items come in handy and it's good to have these options. It's a versatile and handy machine to make tasty home made meals in a short period of time.
As long as you clean the bowl after use it does not retain any smells, it can easily go into the dishwasher too. Making it really easy to clean.
The Tefal Cook4Me+ has been a lifesaver in my busy working household.
Purchased in November 2018.
Questions & Answers
Just wondering what happened to my review here!
How can I open the cook for me with out the pot in there. I would like a answer please.
I have had my Tefal Cook4Me + for sometime and have now noticed that the lid has bubbled, which never happened before. I don't understand why this has happened. Please help me as I don't know how to fix it and I think it is no longer under warranty. I can be contacted by mobile 0409 990 853, e-mail: firstname.lastname@example.org. Thank you. Wendy
|Category||Multi Cookers and Pressure Cookers||Multi Cookers and Pressure Cookers||Multi Cookers and Pressure Cookers|
|Dishwasher Safe Parts||Yes||Yes||Yes|
|Keep Warm Setting||Yes||Yes||Yes|
|Colour / Finish||White||Red||Black|
|Dimensions||355 x 354 x 376 mm||355 x 354 x 376 mm||355 x 354 x 376 mm|
|Power||1,450 W||1,450 W||1,450 W|
|Weight||6.4 kg||6.4 kg||6.4 kg|
|Cooking Bowl Material||Ceramic Coated||Ceramic Coated||Ceramic Coated|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
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