Tineco Pure One S12 Platinum

Tineco Pure One S12 Platinum

 VerifiedMPN:165-1873-2301
Tineco Pure One S12 Platinum
2.8

91 reviews

PositivevsNegative
40%11%49%
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Product is used
  • Daily
  • Several times a week
  • Weekly
  • Rarely
Pet OwnerYes · No
Build Quality
3.2
Value for Money
2.6
Ease of Use
3.5
Cleaning & Maintenance
3.1
Noise Level
3.5
Battery Life
3.3

Reviews

91 reviews
91 reviews
Donna Stevenson
Donna StevensonPerth, WA4 posts
  Verified
louiedrossos
louiedrossos
 

Don't believe Godfrey's sales people!!

This POS doesn't even deserve the 1 star. The only reason these vacuums are selling is because the sales people at Godfrey's are con artists and do a damn good job at convincing you that it is better than the rest ie Dyson...which it is not! Just like everyone else has mentioned, battery life is rubbish, doesn't pick up anything other than the lightest dust and as soon as you lift the head it drops everything. I have reverted to a dust pan. It really is that bad Show details
Moon888
Moon888Sydney, NSW2 posts
 
Build Quality
Ease of Use
Noise Level
Yasmin J.
Yasmin J.
 

TERRIBLE VACUMM DONT WASTE YOUR MONEY

This vacuum is horrid, it has terrible suction; to the point where i lift it up while vacumming and the dirt FALLS out. Don’t waste your money, the motor blew out after like 2 months which we had to replace. It also needs to be cleaned out very frequently, especially the stick park. Show details
Build Quality
Ease of Use
Suzanne
Suzanne
 

The absolute worst!! For the most money!!

I paid $1000 for my Tineco pure one S12 vacuum and so expected it to be the best vacuum you could possibly imagine. It’s not!
The clips for attachments are poor quality and break easily.
The motor had to be replaced in the first few months.
The dust bin had to be replaced as that snapped as well.
The batteries are shocking! Even though it comes with 2 I can’t even do the downstairs off my home before both need charging and then they take all day to charge up again.
The suction isn’t the best and has gradually gotten worse.
All of the parts are very expensive.
If I could give this 0 stars I would.
The only positives are that it looks nice and you don’t have to hold the button down the whole time you’re vacuuming. Show details
Noise Level
Jayne
JayneFar North Queensland, QLD
  Verified
SueH
SueH
 

Not worth the hype

Initially I was fairly happy but in time it starts to glog up a lot, won’t pick up tiny stones and you can’t quiet clean the head properly for the price it’s a no from me. Show details
Value for Money
Ease of Use
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Kirra.B
Kirra.BMurray Region, NSW
 

Don’t recommend

Worst vacuum I have ever owned especially for the price!! Very disappointing and I don’t recommend if you want to use it for high traffic areas and or on floorboards/vinyl planks as it doesn’t get up everything and doesn’t get close to edges at all. You need to change accessory’s constantly Show details
Ease of Use
Noise Level
Battery Life
Karen R
Karen RSouth East Queensland, QLD
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
del832072
del832072South East Queensland, QLD
 

Horrible and very disappointing

DO NOT BUY
Does everything the other commenters said, there is no suction, it blocks easily, it spits the dirt out every time you use it, if your just got light dust, picks that up beautifully, but honestly who just has light dust on their floors. I've never paid for a turd in my life. This is the most expensive turd that I have ever bought. NEVER AGAIN Show details
Cleaning & Maintenance
Noise Level
Battery Life
MKS
MKS2 posts
 

This is the worst vacuum mop I have ever purchased!

I had it replaced within the 1st 12mths & now it keeps telling me there 2 clean the debris & empty dirty water container. It is spotless & says 2 call supplier, which I did it has no warranty noe & they want 2 charge $89.95 service fee + parts. It always had water coming out of the unit & didn't suck everything up so the floor stayed wet for a long time.always had water coming out of the unit & didn't suck everything up so the floor stayed wet for a long time. Do not waste your money...Bisell & Dyson are heaps better! Show details
Disappointed
DisappointedNorth Western Region, NSW
 

Do not waste your money

Listen to the previous reviews, god I wish I had looked them up before I purchased. All wood flooring, this vacuum spits out everything it sucks up after it stops. Tried cleaning filter, emptying regularly. It’s just a terrible machine. Please don’t waste your money. I never use it hate it so much, have my old Dyson barrel with hose all taped up still does 1000% better job. Show details
Noise Level
Battery Life
NIRMALA
NIRMALAPerth, WA
 

Rubbish product not recommended

Power head broke after 1 year. Cost 150 for a new one. Going to bin it Show details
Battery Life
Andy B.
Andy B.
 

Battery replacement cost a total rip

Average machine, blocks very easily. Far better on the market at far lower cost (try Ryobi) And the price they want for replacement batteries is an absolute rip. Sorry, Godfrey’s these were overpriced and unreliable - won’t trust you again. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Kate
KateSouth East Queensland, QLD3 posts
 

Total buyers regret

I let a family member convince me to buy a Tineco after having had dysons for years. Worst decision ever. Have had it now for about 10 months and have had nothing but issues. It’s cheap, flimsy copycat technology. Tiny dust barrel, batteries that don’t last long, and the emptying mechanism is ridiculous as there’s no way to empty the barrel without the dirt going absolutely everywhere. Not to mention it’s overly sensitive and simply doesn’t clean as well as the Dyson or the Miele. Don’t waste your money. Show details
Noise Level

Questions & Answers

Katy Marshall
Katy Marshall

I purchased a Tineco S11 just over 2 years ago from Godfreys. It works perfectly well and has excellent suction - "FOR 6 MINUTES" on full power. That means I can only clean one room at a time.
If it is not on full power, it can't even suck up a coffee bean off a hard floor.
The release button for an attachment (the long aluminium tube) fell off months ago. Not a huge problem but still not good. The dust bin often pops open during use and spills stuff everywhere. Very disappointing.

MKS
MKS  
EM
EM

After using the Tineco, has anyone had experience with a pile of dust being left on the floor when you turn it off and pick it up? I love everything else about it: the fact that it has excellent suction, it's lightweight, batteries are great, easy to empty, filter easy to clean etc etc. However after every use a considerable pile of sand and dust seems to fall out of the machine when it is lifted to go back into the cupboard. Any tips? Thanks.

Jo F.
Jo F.

Hello! Once the battery is fully charged should I turn the power off at the switch or do I just leave it on?

Khadine C.
Khadine C.  

I just leave it in there for when I need it. The cradle is designed to hold the spare battery for when you need it.

Jodie Low
Jodie Low  

Same as Khadine, just leave it so its ready. I haven't had an issue with doing it this way & my vacuum is always ready to go.

Details

CategoryStick & Cordless Vacuum Cleaners
Price (RRP) $1,099
Bin Capacity0.6 L
HEPA FilterYes
Attachments Direct-drive LED multi-tasker power brush, Mini power brush, 2-in-1 dusting brush, Crevice tool, Soft dusting brush, Flexible long crevice tool, LED soft-roller power brush
TypeCordless
Charging Time4 hours
Running Time 100 min
Power500 W
Suction (Air Watts)150 AW
Manufacturer Warranty2 year(s)
ManualDownload manual
  • MPN: 165-1873-2301

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