Tip Top Blinds

Blinds were installed with stains all over them. They came and removed them and remade them, reinstalled them with stains on them again. Removed them again and remade them. The result of all of this was a 4 month wait from when they originally installed them and when they finally replaced them with non-stained blinds. Sam, the manager/owner, is very rude and unpleasant to deal with. Show details

Whilst the blinds are very nice, the process was tortuous and not a pleasant experience: ordered in October (and deposit paid in October) installed in February. Then after waiting for so long, they had the audacity to send an invoice on the day of… Read more

the installation with payment due immediately on that day!!! By the way, don't use their payment system (Xero?) which adds an 2% processing fees to your payment ...). It seems that this organisation would benefit from a good look at how they do business and how they treats their customers. I had to chase them to have someone finally come to check measurements and after that there was a long delay with ETA constantly pushed away. Had they been honest from the start about the ETA, I could have managed my expectations or go elsewhere perhaps. So if you are after blinds in a hurry, don't use them. If you have the time, perhaps (the blinds I've got are good).

Spoken to them twice regarding an appointment. Intended to purchase large amount of blinds and curtains. They never responded or called back. Waste of time. Show details

Purchased 2x house lots from TIP TOP Blinds over several years. Had a query regarding battery replacement. It took 3 phone calls and emails to be advised that I would need a new remote and pairing to blind at a cost of $545. Turned out that the battery was incorrectly installed. New Battery $15, a saving of $530. Would NOT recommend Tip Top Blinds. Show details

We are very happy with our blinds and curtains – Excellent service. Quality products. Responsive. We are very happy with our blinds and curtains Show details

Great outdoor blinds and service – Very happy with my new ziplock blinds. Great product and service. The installers and customer service were all polite efficient. Show details

Great Products, Great Service – I am very pleased with the interior and exterior motorised blinds provided and installed by tip top. This is my fourth experience with them over 16 years and I can strongly recommend sam and his team Show details

Solving my issues – After some issues, I have been in correspondence with Tip Top Blinds between them and myself we have come to a compromise and to my delight all my issues are to be solved.

Great blinds! – My Tip Top dual roller blinds are wonderful, they protect our home against the cold and the heat, variety of colours available were very good and on trend also. Great to support a locally made product, from a Melbourne based company, which has been running for over 50 years. It also has a Service Department for after-care, so its all very… Read more

re-assuring. Go for Tip Top Blinds, they are very competitively priced also, with friendly staff. I recommend it highly and have referred them to my friends & family, who have also used them with great satisfaction. Blazenka Cujko.

Competitve price and personal service – I recently bought a venetian blind from Tip Top Blinds. I arranged four (4) quotes and Tip Top was the most competitive. A couple of the other quotes were much higher. One company no longer makes venetians with wide slats whilst another would only supply two blinds instead of one For all these reasons, I chose Tip Top. I had a problem with… Read more

the mechanism, but one of the managers personally came out to have a look and fixed it within minutes. He was courteous, respectful and helpful. I have used Tip Top before and overall, I think they're a good company, run by family members who obviously have a personal interest in producing quality products which are reasonably priced My previous venetian blind which I also bought from Tip Top lasted over 25 years! I've also bought Holland/ roller blinds. I would certainly consider them for future purchases.

Still waiting for service – Very disappointed with the lack of interest from Tip Top Blinds. Despite calls and emails, issues with a $4500 replacement of awning fabric to our outdoor folding awning-we are still waiting for the matter to be addressed from late last year. Raised my concern with installers of the new fabric that they needs to replace two covers of the actual… Read more

rollers of the awning mechanism that had deteriorated on the original system. I was assured they were no longer necessary as the covers had no purpose. Within a short time frame with use only in the summer season, fabric stitching ONLY in areas over the two rollers started to fray and start to damage. Clear photos have been emailed to Tip Top Blinds. The initial service tradesman that came out said he would follow up with this matter- but we are still waiting!!! We need our awning for the hot summer months. Please Tip Top Blinds respond with some action. The fabric on the original Tip Top awning lasted over 16 years, and only needed to be replaced when the roller covers damaged and the blind stitching was damaged. Despite your claim that the covers over the rollers are not important- let me tell you they are! This is mo way to treat customers who have done business with you on multiple occasions for over 25 years!!

Best products and Services with great price – Great service from Tiptop team (specially Jeff), very friendly and helpful. Great product, the blinds looks beautiful and at a very reasonable price. Speedy service and very efficient (56 custom blinds installed within 2 weeks). Highly recommend to anyone including my friends and family.