Tommee Tippee

planned obsolescence – These scumbags obsoleted all the lids from our glass baby bottles when they discontinued that line. The new lids dont fit to the old bottles and the old lids leak when fitted to the new bottles. Shame on this company for gouging parents with planned obsolescence. Scum of the earth

Poor Customer Service – Really poor customer service. The head office is not very helpful . i have been dealing with then for 2 weeks and my problem is still not resloved.

Tommee Tippee Made for Me Pump and Steriliser – Got 2 electric breast pumps, which are supposed to have half hour pump time. Even when fully charged I am unable to do a pump longer than 17 minutes without the battery dying and it takes a very long time to recharge. The tubes broke and customer service sent replacements but when they came it was just a tube and no purple attachment ends which… Read more

plug into the pump and bottle, so completely unusable. The bottles are unstable when the part that attaches to the breast is affixed and therefore I need to be very careful or when finished pumping or if you try and put the bottle down as it just tips over and spills milk everywhere. The steriliser build up is so bad it needs descaling after every use, so now I just unpack the clean load and pour a few tablespoons of vinegar in the bottom until the next load. It works but is frustrating needing to do it every time. I am very disappointed with how expensive and poor quality these pumps are.

Horrible customer service – I bought the Made For Me single electric breast pump four months ago and had been really happy with it until one of the parts (the purple duck valve) got damaged and interfered with the suction. I called the Tommee Tippee product support line hoping to be offered a replacement part (which I was ready to pay for even though the product was still… Read more

under warranty). What I got instead was a useless and deliberatly confusing rant, the bottom line of which was that they don't produce replacement parts and I should contact the store I purchased it from. When a staff member from the store contacted them later on, they pretended that my call never happened and that they were not responsible for the issue; that the responsibility lay with 'the supplier', whatever they meant by that. Ridiculous. I used to love this brand and have been really happy with their products but the customer service was extremely unpleasant.

Meh! Disappointing – I love that Tommee Tippee offers all these "make your life easier" products but ours have been hit and miss the past four weeks since bub was born. We have the sterilizer - great! Except it claims that is needs descaling once a month and we are needing to do it TWICE A DAY because the build up is extraordinary. It leaves rusty residue through the… Read more

shelves - not happy, have ditched it!

Bottle warmer - I wish there were more options but overall NOT BAD.

Anti-collic bottles - what a joke! They do nothing but leak. Waste of time and money.

Prep machine - other than needed to rinse out 3 times to remove the plastic flavour from the water... It's just the best thing ever.

LIFE SAFER – Extremely satisfied with all the products of Tommee tipped I am using the bottle warmer, electric steriliser, bottles and milk storage solutions. This has been extremely beneficial and helpful to my family while I am in hospital having surgery. Show details

Tommee tippee made for me silicone pump – Absolute garbage! I absolutely love tommee tippee, we use their closer to nature bottles and dummies for my girl from day one so I thought this haakaa style pump would be a great option from a good brand and was easy to get my hands on but I regret buying this! I cannot get it to stay on!! I've followed the instructions, I've tried my own… Read more

techniques but it doesn't stay on. I have got it to stay on maybe 3 times and all times it has taken about 10 minutes to get it on and then nearly no milk comes out because i can't get it to suction properly!! This item clearly wasn't made with breasts in mind. I wish I had paid the extra money and waited the extra time to get another haakaa silicone pump as I've been able to get it on nearly straight away and fill half with milk. Again I'm so disappointed and wish I had never wasted my money on this product. Maybe it will work for small breasts, but, for my big breasts it's an absolute no go!

Extremely Disappointed Customer – Extremely Disappointed!!!! I am extremely disappointed in the customer service I have received from your customer service team member [Name Removed]! I had a faulty black steriliser that was purchased in a pack, I went and actioned all that was requested by [Name Removed] and after I had sent her photos and confirmed she was going to replace the… Read more

steriliser I threw it in our bin which was emptied yesterday. Since then she has informed me she doesn’t have a black steriliser to replace mine with and doesn’t know if they will ever get one in again? She said she does have a white one but won’t send out the white matching pack. She said had I have gone back to the store I brought it from they would have replaced the whole pack had I have given it to them, but since now the steriliser is gone I can’t do that so she has no solution for me and just said sorry it’s just “Human Error” which I absolutely understand. But someone has to be left accountable and Tommee Tippee need to fix the human error! All I want is to wait for a black steriliser (so it matches the rest of the pack) or be given the matching pack in white!

Terrible customer service – Tommee tippee has no customer service. Bought a starter pack with bottles and bottle warmer and the warmer is faulty. The company will only provide a cheque 14 days (!) after I send a picture of the cord cut on my existing warmer... so no warmer for at least 2 weeks. Unacceptable, inflexible and unhelpful customer service.Avoid at all costs!

Tommee Tippee slow flow anti colic – Used this to feed my new born and she liked it. this is a trusted brand in my household as I have used this before for my baby number 1 too.

Milk bottle – I have changed it from normal bottle to tommee tippee...and my baby loves it so much as the rubber is made very similar to breast shape and very soft. Bottle comes in different sizes and the unit/measurement written are legiable which makes life so much easier. It’s good investment. Easy to clean. Good value of money Show details

Could be better – I only bought these pads as I was running out of Pigeon premium pads and I was struggling to find them in chemists, then I saw the new Tommee Tippee Miomee brand ones and decided to give them a go. Here is what I liked - They're not plastic backed like other brands - They're wrapped in packs of two which I found convenient. -… Read more

Adhesive strips to keep them secure.

Here is what I didn't like

- The layer of material which touched the nipple feels quite coarse, especially on damaged nipples.

- The inner absorbent layer bunched up during use which was annoying when you have your hands full.

- They aren't contoured at all (Just flat disks)

- The plastic packaging the pads are wrapped in is difficult to open.

I would give them 2 1/2 stars if that were an option. They aren't bad but they aren't great either.

Tommee Tippee Customer Service – I was having trouble with Tommee Tippee's Closer to Nature Electric Breast Pump. I sent an email to the customer service address and received a response in less than two hours. Unfortunately, the email did not resolve the problem so I did as the email suggested and called the customer service line. The person who answered was the same person… Read more

who sent the email and knew the problem and solved it immediately. This person was helpful, polite, easy to talk to and willing to solve problems. I have never had better customer service over the phone. In this day in age speaking to such a helpful person was refreshing. Helpful, polite