Healthylife

First time user of this site - so easy to navigate. Found what I wanted - bonus was on special plus the new user gift of $10 discount. Delivered much quicker than I’d anticipated well within stated dates. Could not believe how well wrapped they were and no plastic an added bonus. Will definitely be a regular user abd spread the word

Received my order today So quick .Love all the Moo Goo products thankyou

Great express delivery of my order but today the packer forgot to tape down the shampoo bottles and shampoo spilled out of one bottle. Luckily only on the box itself and not the other goods. This is not normally the case. Sad to see you're not stocking Nfc.co toothbrushes anymore.

Healthylife has been such a godsend for me; I used to need to book a support worker or get a carer to dispense my scripts for me but since discovering Healthylife, I can now get (most) of my scripts dispensed myself and delivered to my door... for free! They ship using Australia Post, which gives me more confidence since the tracking is pretty… Read more

reliable. Order to dispatch times have always been very timely. There are some busy periods where it'll take a couple days extra but I've never had to wait longer than a week.

They're not able to dispense all the scripts I need, but they do have the majority of them. The meds I need that don't have a concession price are cheaper from HealthyLife than any of my local chemists, including the major discount chemist chains (this is actually how I found out about them; I couldn't afford them at my local chemist and was researching if any chemists had them cheaper). In the long-run I've saved a lot of money and time using HealthyLife. I think the larger benefit, for me, is that it's allowed me to feel like I have more a bit more autonomy and control over my medication.

If you get meds with repeats, you can even set up a rolling subscription so they ship your repeats out to you automatically; I like that they email to warn you that the subscription date is coming up, so if you need to cancel or postpone it for any reason, you have time to do so.

I have had to communicate with the company a few times. I have a few supplement products that I was originally buying through a healthcare provider, that are significantly cheaper on the HealthyLife website. They're technically a "practitioner only" products, so HealthyLife needed to call me to check I know how to take them. I am not great with phone calls due to disability, but it was fairly quick and not too stressful.

They've also emailed/texted me before as the pharmacist ran into issues with my concession card when I first started using them. I appreciated them reaching out via both methods and provided the necessary details. My scripts were dispensed soonafter.

All in all, I'm extremely glad HealthyLife online pharmacy exists. I wish I'd known about it sooner.

Absolutely Unacceptable Service. Avoid This Pharmacy My experience with this e-pharmacy has been nothing short of appalling. After placing an order exactly as their own website allowed (including selecting a quantity they themselves offered), I was met with confusion, zero communication, and a partial refund issued without any explanation… Read more

whatsoever.

I even reached out to their team before proceeding with the Telehealth portion of the order, simply asking for clarification. Their response? That they “don’t know” because it’s handled by a third party. If your own staff can’t explain how your own ordering process works, that’s a major red flag.

For the past three days I’ve been trying to obtain a straightforward medication, and instead I’ve been passed around, misinformed, and left in the dark. Only after charging me and processing part of the order did they finally offer clarity on something that should have been communicated from the start.

Customer service is defensive, dismissive, and clearly not aligned with the systems they expect customers to navigate. The entire experience feels disorganized at best and misleading at worst.

Save yourself the frustration. This pharmacy needs serious improvement in transparency, communication, and overall customer care. I will not be ordering from them again. I’m also lodging a complain to ACCC.

I waited a week after sending my paper script to healthylife before ordering my order of medication. It then took another week before they sent my meds after I made the order an was then another 5 days before I received them. This was not the first time I've ordered with the company. An each order has taken longer to arrive due to the time its… Read more

taken them to pack my orders. I do find the site easy to navigate when looking for things I need to buy. Always happy with the price of my meds which is why I keep buying them from here. I do think tho that healthylife should think about finding a way to be able to "store" our scripts so that we can see what we have in the system also showing how many scripts are left for a particular product. Would make life a little easier not trying to find a box I may have thrown out already to see what it says. Every time I've had to ring healthylife to talk about my meds or new ones i need to take that i havent had before they have been amazing on the phone and very helpful.

Always easy to navigate the website and staff have been super helpful when a medication I need was out of stock in chemists due to a supply shortage last year (it was HRT so I was pretty desperate!!) Wouldn't hesitate to use HealthyLife

Recently bought some pharmaceutical medicine from Healthylife after checking other online websites and reading reviews. Order was delivered on time, and had a long expiry date. WIll use again

Fantastic communication- so easy to find my product and great value - could not believe how fast the delivery was really impressed with that will definitely be ordering again and highly recommend using healthy life you won't be disappointed keep up the amazing service

5 stars!!!!! I ordered yesterday at 1pm, stocking up on some organic cotton facial pads. They arrived at 10am this morning - very fast delivery. Pads were on sale and very good quality. Definitely will order again!!

Thankyou, very happy with exact orders purchased n timely. So convenient n safer to receive from my local post office now. Looking forward to trying the chickpea pasta. Great range of products. Also ordered Nivea pink facial scrub, QV 1tr wash, humic fuvic acid. Rear specials n prices. Will be ordering regularly now.

I got bonus 1000 points through Woolworths rewards program with this recent purchase from Healthylife. The most amazing thing was I got the product way faster than the actual supplier. (I got the same product a few times directly from the supplier before.) Definitely will keep using Healthylife from now on.

Absolutely amazing one stop shop for all your health needs with great comparable prices. Highly recommend to all who wish to shop in one place for all your needs. Excellent customer service.