Tough Dog
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I purchased a pair of front assembled struts I was thinking of using standard diesel type but after talking with one of their suppliers I was told because I have a bar/ winch I would need to have the 20mm with heavier coils. After installing Ive found them to be way to firm for my duel cab being a Mitsubishi Triton tough dog need to remember when… Read more
offering these not all bars & winches these days weigh much. My bar is 38kg & most commonly winches are fit with rope not a steel cable so the accessories would be lucky to top out at 80kg approx over the front so your coils are way over rated. As for help the main issue “when asked I have received absolutely nothing in the way of a response after sending emails & photos as “requested” by tough dog even their supplier couldn’t receive any help on my concern from them Ive spoken with another supplier since & they mentioned a very similar story towards the overrated springs ordeal they have had with tough dog struts . I had to find a way to make them work by lifting my rear of the vehicle which was never part of the plan. So thanks for nothing tough dog very disappointing customer service all round a simply call back for some help / advice goes a long way to resolve the issue.. I will definitely not be doing business with you again or recommending you products..
ATTENTION: I would like to bring attention to tough dog leaf spring users. My car is a 2021 Dmax 4x4 f twin cab, fitted with fs215c rear leaf springs. One of these REAR leaf springs broke recently, almost writing the car off, as it broke completely through at its weakest point at the front hinge. As a result the diff moved back damaging… Read more
the chassis as well as pulling the tailshaft out of the transfer case, causing all sorts of issues.
Contacted tough dog and they said oh it must have been loaded incorrectly, the front pin was loose ( it wasnt), or you were using it off road? What??? Are we not allowed to use a 4x4 off road now if its fitted with very expensive tough dog lifted suspension?
No offers of helps, no offers of discount, no nothing.
Disgraceful behaviour by tough dog. If I were you and you want to use your vehicle off road - STAY AWAY FROM TOUGH DOG!!
AVOID AVOID AVOID.#################################################
Got the lightest rate for my np300 and front suspension is rough as guts stock suspension rode much better
Ok for the money. Fitted ok Does the job Good, not bad
5 years and happy – Really soaked up everything 300kg+ and weighed approximately 3ton bit stiff in the back when empty but you need to do your own homework don’t leave to others
The good and bad of Adjustable Shocks on 76 series – I had the 300 plus kg constant load suspension with 2 inch lift installed a couple of years ago. I also added the biggest 9 way adjustable shocks into the setup. I went for the constant 300kg load springs following a recommendation from the dealer as my my vehicle was 400 kg over kerb weight but have regreted that as the ride off road is harsh to… Read more
say the least. The car performs fine on the black top but thats about it. I measured the height before and after the fitout and found a rise of 55mm on the front and 65mm on the rear and so happy with that result. The shocks are great and do what Tough Dog claim as the definitely stiffen up or soften the bump ride when required. The rear leafs are just too rigid. I feel that if i added a roof top tent and rear bar with extra wheel i may get a better ride. But as i am not ill never know. One interesting fact that no one yet is able to explain, is that the front shock bases slowly rotate around on their mounts over time, which results in the adjusters moving to a different place and even worse, they then self adjust as the turn against the lower brake lines. I have found the right side setting to be 3 clicks different to the left. Note this only happens on the front shocks as the rear have a different fixing design and dont allow rotation.
To conclude, love tha shock performance but not the front shock rotation. Ps when you stiffen them up they greatly reduce tbe porposing affect you get when towing so another plus there. Dissapointed with the 300 kg spring selection though, should have gone with the 0 to 300 kg spring rate. Tried to change it straight but alas the dealer said show me the money. Annoyed with that response as it was his suggestion to put the stiffer springs in. Live and learn.
Worst customer service / none existent warranty – Worst customer service / none existent warranty. Bought a product and installed as per their instructions, stripped a thread that they say is extremely difficult to do? Which it wasn’t with an alankey so something isn’t quiet right there. Do not recommend.
Broken leaf spring – Installed professionally 12 months ago on my 2015 D-max. A recent road trip 15000kms remote off-road snapped a leaf. Luckily I had completed Tanami and Gibb River otherwise a disaster.
Exceptional Service & Support – Recently I purchased a new 2017 Holden Colorado 4x4 dual cab; which for a vehicle sold as an offroad vehicle, has pathetic suspension that clearly does not suit the vehicle and its designed/intended use. In brief, I fitted a bull bar etc and the vehicle dropped over 50mm, despite being still within the axle weight limits. I contacted several… Read more
suspension suppliers and Tough Dog were the only supplier who took the time (on more than one occasion) to discuss the issues and explain the necessary to a novice 4x4 owner. They also discussed my concerns and the suspension recommendations with TJM Penrith who fitted the suspension upgrade. These guys don't just talk service they deliver......Thanks Tough Dog (Blacktown) & TJM (Penrith) for exceptional service and installation of a clearly well engineered & researched product.
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12 months on and after a few big outback trips the suspension has softened and also tied back the… Read more