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4Toyota Yaris Cross

Toyota Yaris Cross (2020-2026)

 VerifiedAlso referred to as: Toyota Yaris Cross 2025 and Toyota Yaris Cross 2027.
4Toyota Yaris Cross
3.5

7 reviews

Positive vs Negative
72%14%14%
Build Quality
3.8
Value for Money
4.2
Noise Level
2.3
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Rick
RickSA15 posts
  Yaris Cross XP210 Urban AWD

Economy is fantastic, build and delivery quality isn't so good and unfortunately has a very long delivery time. My one year old Yaris Cross had to be towed to the dealer due to failed brakes as the pedal went completely to the floor. The car soon… Read more

after delivery and after letting it settle in I had my mechanic have a good look over the car. I've known the fella since he was an apprentice so I do trust him. He noticed every single clip and mount for every single underbody tray from the firewall back, and there are quite a few, were loose with some over half way out.

What's good, economy. The noisy 3 cylinder engine makes it's presence known but does the job. EV mode is serenely silent with the contrast very noticeable so encourages economy driving. Economy can go as low as 3.2 l / 100 km in normal stop / start city traffic however out on the open road at 110 kph it will use 6 l / 100 km with low to mid 5's if drop back to 100. The small 36 litre tank means country driving range is limited so country Yaris Cross owners can expect to own a Jerry Can.

The lack of supplying a spare tyre should be outlawed. Driving in Oz outside of cities without a spare tyre and only an inflation kit is a recipe for stranded motorists. I've hit the wreckers & bought a spare tyre which takes up a considerable amount of hatch space when needed to be carried.

Body build quality is variable. The fit and finish of the steel work is good although there was wind flutter and seal squeak from the top of the rear doors which the dealer rectified. The mechanic told me it "takes strength" to fix the issue. I presume he meant he's bent the top of the doors in a bit which also stopped the rubbing noise from the door seals. Be better if it was made correctly in the first place and I do wonder what effect it's had on the paint. External plastic fitment is poor with especially large gaps around the rear tail lights. While hidden under the convenient electrically lifted back hatch the plastic surrounds of the rear lights has large gaps which collect any leaves that make it through the panel gap between the hatch and the body. The windscreen wiper pivot points are similar at attracting and holding leaves. Moral: try not to park under gum trees etc. Other external plastic parts creak & move to the lightest touch but aren't heard inside the car.

Driving is pleasant and easy with the Hybrid system doing it's thing very well. Steering effort is light and, for me, well weighted. The brakes aren't in tune with the rest of the car and don't inspire confidence as they don't haul the car to a stop when needed. Like a previous car I had there's a pause before the brakes engage but with this car it doesn't feel like the car is doing maximum braking almost like it's tip toeing but not ever getting there. There's also the bad final change over from regeneration braking to hydraulic braking. When light braking to roll up to, say, red traffic lights I presume it's only using battery regeneration braking. At somewhere around 10 to 15 kph it automatically swaps to hydraulic braking, there can be a loud clunk sound and the brakes engage way too much. Not good for any traffic behind my car.

Interior wise it's fab if there's only two people. The front is roomy for a small S.U.V. and quite pleasant. The back isn't roomy as expected but the rear doors don't open wide enough which adds to the cramped feeling in the back. Headroom in the back is good for a small vehicle. The hatch opens wide and electric operation makes using it a doddle while the hatch area is good for a small vehicle. At the bottom of the hatch a cover sits over foam that holds the tyre repair kit with what looks like a computer module sitting smack bang in the middle of the area. Don't even think about putting any kind of space saver spare in there as that module blocks using the space for much of anything.

Oddly the car only comes with an electrically adjustable seat for the driver, the passenger misses out. Both seats have heating function which my partner she says should be standard fitment on all cars. There's no split zone venting, only single zone which is odd missing from a top of the range model. The A/c itself is strong and cools quite well but rear seat passengers have no direct vents so I can't comment on whether it's good or bad back there.

Also odd is there's no variable intermittent wiper function. There's single speed intermittent wiper function but not variable. Again in a top of the range car it's a glaring omission that's noticeably missing with the misting drizzle that generally happens where I live.

I've also had the 12 V battery go flat after being away for 3.5 weeks. Not just couldn't start flat but zero volt on a Voltmeter completely dead flat. A brand new super smart battery charger refused to charge the battery so I had to dig out a 20+ year old charger that I had to initially charge the 12 V battery. I've since bought a dash mountable solar panel that plugs into the OBD2 port to keep the 12 V battery charged if I go away again for more than a couple of weeks.

The auto headlight function is nice and convenient to have that can't be turned off but it's also quite d#mb. I've tried adjusting the sensitivity but even on the least sensitive setting it's still too sensitive. Pass through an under pass that's even mildly more than a single lane road in width and on come the lights even on a bright sunny day. Following traffic behind get a rude awakening from the apparent braking with brake lights turning on. The L plater that was behind me one day hit the brakes which must've been close for a nose-tail collision with all the cars behind them.

Implementation of Android Auto is okay but when it doesn't want to co-operate then it really doesn't want to work much at all. It really is pull over, stop the car and spend a couple of minutes sorting it out after which it'll happily run the App I want but it won't let me choose that App through the car's screen only through my mobile.

Ah TSS. TSS is Toyota Smart Sense or as I prefer call it Toyota St^pid Sense. If you're an active driver who drives for smoothness and efficiency then TSS will constantly interfere trying to do some really odd d#mb stuff. I've had it try to drive me straight into a parked car while the driver was getting out of the car. Try to avoid potholes and manhole covers? Nope, it'll override trying drive right through them. It'll also complain about long repair patches in the road and try to follow them. Generally it interferes badly with smooth driving and there's no way to turn it off.

TSS also runs the Traffic Alert system after parking the car. It requires a short then long push of the Okay button on the steering wheel to turn it off almost every time after parking the car as it resets back on every time after turning off the car. Unless I turn it off it'll fire off in my driveway every time. Coming home late at night in my super quiet, almost always in EV mode, car only to have the Traffic Alert system activate and loudly beep 5 or more times in my driveway isn't conducive to neighbourly relations.

TSS also runs the rear seat alert for passengers not having their seat belt on. Excellent idea with one slight problem, putting groceries on the back seat instead of in the hatch. Groceries can be heavy enough to set of a warning which will continuously beep after about 30 kph all the way home warning of back seat occupancy without seat belts on. When putting groceries in the back seat it's worth remembering to clip all the seat belts in place first before loading any groceries into the back seat.

Delivery times are huge. For my car from order in January 2023 to delivery on 29th November 2024 was nearly 2 years.

Honestly it's a great little car that has fabulous fuel economy which like all cars it has its foibles.

 Follow-up  · So, adding a quick follow up to my review. Upside: No more undone screws with the underbody trays, they've all stayed put. Helps to actually screw them all in. Interesting point is I did have the dealer fit a Toyota approved tow bar. Wonder if that has anything to do with all the loose screws? Downside: The brakes once went completely to… Read more

David Keast
David KeastNSW
  Yaris Cross

DO NOT BUY A TOYOTA HYBRID VEHICLE! We purchased a Yaris Cross Hybrid in 2022 from this dealership. The dealership knew exactly how we intended to drive the vehicle (secondary vehicle as a run about doing frequent-short-trips) at the time of sale and advised that it was an appropriate vehicle for our use. Despite this, we have had multiple… Read more

instances where our car will not start, rendering it useless.

We understand the issue is a design flaw with Toyota Hybrid vehicles that is well understood (all over the internet if you google it) that renders the vehicle inappropriate for use as a vehicle for frequent-short-trips. The simple fix appears to be to install a higher capacity 12V battery. Toyota are not owning the problem and are yet to issue a recall. I understand that this remains an issue for current (2025) vehicles.

The technical issue is that the 12V battery that they install is smaller than normal and does not have sufficient capacity (only 35Ah) to retain sufficient charge between in-frequent longer trips that may recharge the battery (given a frequent-short-trip driving style). We think the theory with the smaller 12V battery specification in hybrid vehicles is that the hybrid battery picks up the slack in normal car operation so a smaller 12V battery might be considered sufficient (ie the accessories are run from the hybrid battery rather than the 12V battery).

The problem is that it does not take much to completely drain the smaller than normal 12V battery and it takes a long time for the hybrid vehicle to re-charge it, which it can only do whilst it is running. Every time you start the car it uses a lot of the 12V battery capacity given it is only 35Ah. If you do a lot of short trips (like we do - utilising the car as our second vehicle run about for school drop offs and the like) the vehicle does not have a lot of time to recharge the battery on most trips. Hybrid vehicles also have a higher than average parasitic drain when the car is idle.

The higher than average parasitic drain, coupled with a frequent-short-trip driving style, result in frequent flat batteries and an expressed degradation of the smaller-than-normal 12V battery. A larger capacity 12V battery retains sufficient charge between the less frequent longer trips that recharge it, reducing the risk of frequent flat batteries (and associated express battery degradation) to a more acceptable level.

Toyota have replaced the 12V battery twice now under warranty. However both times they have simply replaced it with the same 35Ah capacity 12V battery. We are not sure why they think putting the same battery back in the car might result in a different outcome.

In our experience, if you are not doing at least one or two 1-hour+ trips per week then you will likely have this experience. We think this is unacceptable expectation for some car users and that the dealership should be advising their customers of this risk at the point of sale. We think you might want to think twice about buying a Toyota Hybrid vehicle, especially if you intend a frequent-short-trip driving style for the vehicle, until Toyota acknowledge and fix this well known design flaw.

Dave Sunshine Coast
Dave Sunshine Coast45 posts
  Yaris Cross XP210 GXL FWD
Build Quality
Value for Money
Noise Level

GXL 2025 I bought this as a small hybrid and for the safety tech. Initially unhappy with the car but I’ve since tested the competition and here are my thoughts 1 year after buying. - the 3 cylinder engine is noisy at times, however it seemed to calm down after the engine settled in because the hybrid battery takes over more often. I also… Read more

compared to competition, and all small cars are noisy.

- it’s not a fast car. It’s OK, but don’t expect it to feel like a Swift or VW Polo.

- fuel economy for my use is 3.8L, driving around hilly Sunshine Coast with occasional trip into Brisbane. Strangely, even on the motorway it still gets 3.8. With the fuel crisis, I’ve realised how impressive that is to have a little SUV getting that fuel economy so I forgive the noise it makes sometimes,

- no faults, 1st service done. CarPlay works reliably, Air con is great.

- There’s less annoying safety tech than competition and it works better.. for example, the cruise control and lane guidance actually lets you take your hands off the wheel on the motorway and it keeps you well in place.. the competition at this price range just doesn’t and beeps you incessantly.

- not a flashy interior, but the ergonomics up front suit me. Back seats are awful though, I would t ask something to sit there more than a short trip,

- overall, it’s a good car compared to the Swift, Picanto and Chinese models- all of which I’ve tried because I have too much time on my hands, lol.

Alistair
Alistair8 posts
  Yaris Cross

Great Little Car – My Yaris Cross Hybrid is proving to be a winner. It's well-built, comfortable, drives well and of course it's very economical. I get 3.6L/100km around town and 4.1 on the open road. Servicing is relatively cheap and here in Qld its three cylinders qualify for the cheapest rego category. More importantly it produces 40% less emissions than my… Read more

previous car. I really like the boot space, the big digital speedo, auto park brake, folding mirrors and speed sign recognition amongst other features. However, no car is perfect. Although the rather shouty engine has quietened down after run-in, there is a fair amount of road noise on some surfaces. I find some of the so-called driver assist functions irritating and distracting; it would be great to be able to permanently turn off Lane Departure Alert, Lane Keep Assist and that ridiculous Take a Break reminder. When will these manufacturers realise that a car is only as safe as its driver? It would also be nice to have the option to turn off the infotainment screen when not using it. But overall this is a great little car and definitly earns four stars.

Scott T.
Scott T.WA7 posts
  Verified Yaris Cross

Great lil run about! - excellent on fuel and better for environment! – Love my lil All Wheel Hybrid! And I always love Toyota's for reliability and service - especially with a young family on slippery wet season (Cairns) roads. Show details

Meredith
Meredith3 posts
  Yaris Cross

Very happy – Very happy with my Toyota Yaris cross. Just a few little things would make it even better. Automatic windscreen wipers. I had assumed they would be standard but was disappointed to find they weren’t, and a sunglasses holder would be good as in the RAV4. But overall really pleased and happy, very easy to drive and safely features are excellent Show details

Lexie
LexieSA78 posts
  Yaris Cross

Great Saftey Features – The toyota yaris cross, has fantastic road features, it has traffic collision, which stops you before you have an accident, great fuel economy, very comfortable seats, easy to use controls, handling is great, & the car doesn't roll fast down hills. A+++++.Thanks lexie xxx

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