3TP-Link AC2100 Archer VR2100v

TP-Link AC2100 Archer VR2100v

 VerifiedMPN:VR2100v
3TP-Link AC2100 Archer VR2100v
4.4

14 reviews

PositivevsNegative
86% · 121 · 7%

Number of Connected Devices 5.667 devices
Build Quality
4.2
Value for Money
3.9
Ease of Setup
4.1
Reliability
4.2
Wi-Fi Range
4.5

Reviews

14 reviews
Ingolf
IngolfWide Bay-Burnett, QLD39 posts
 
Naomi
NaomiMetropolitan Adelaide, SA
 

Good modem router, great customer support!

The modem does its job as expected. But what got me to write a review today was the customer service. First of all, I didn't wait much at all, and when I briefly explained my problem, they got me through to a person who is specialised in this model, so she knew just about everything. She was very polite and helpful too. Show details
Overall
Build Quality
Value for Money
Functionality
Sam
Sam
 

Amazing support from Mona Shan

I was having a lot of issues with my internet not being connect. I contacted my internet provider and they weren't able to solve it so they gave me the number for TP-Link and I was greeted by Mona Shan. She was incredible in solving the error and did so within a very timely manner. All praise to her and her support!
Mingyu
Mingyu
 

Modem router is decent for the price

The modem is very easy to set up following the steps provided by TP-Link. I had just one more step for internet connection but missed it by a button, so I called TP-Link support. I only waited 5 mins for someone to pickup and Rosine Liu's assistance was very helpful and clear, she helped me change the settings in just few mins. Good experience with TP-Link Tech Support! :D Show details
Diane
DianeSydney, NSW
 

Luna Lu

Perfect set up advice and wonderful assistance. Lovely attitude and very helpful
irisharrr
irisharrrGreater Melbourne (Metropolitan), VIC3 posts
 

Great product, great service

I've been using for 3 mths, with no problems, then dodo went down, i had problem reconnecting when dodo came back on, i called dodo, they tried, but couldnt help, i rang tp link, they got me back connected, thanks to a very patient, and clever tech' called Meggie. Great product, and service, thanks Meggie Show details
Scott
ScottSydney, NSW4 posts
 

Magnificent service

Natasha was extremely helpful. Not only was she knowledgeable but her response time was second to none. I will highly recommend Natasha and the product.
Thanks Scott Show details
Functionality
Ease of Setup
Reliability
Wi-Fi Range
Ian N
Ian NSydney, NSW
 

A very good modem / router

Bought this off Amazon. Got my username and password from current ISP. Needed to call TP Link support to get it working. The support person Jasmin Li was very patient, professional and knowledgeable. She helped me get it working quickly – I was delighted with her friendly and efficient service. Show details
Overall
Build Quality
Value for Money
Functionality
Bobby
BobbySydney9 posts
 

Land Line Problem

The modem works as any other connecting to the internet. However this modem has annoying problem when an incoming land line call is received it has a single ring, then a long pause, then another single ring, then another long pause, etc. It's easy to miss if you are not listening carefully. I spoke to TP-Link techy, he advised no option was available to change the receiving call sequence & add “it is what it is”. Great I now have to live with this annoyance… Show details
Niel
NielHunter Region, NSW
 

No internet

My wife and i cod not get our new modem to work. So my wife called TP Link support to get help, We spoke to Natasha Lui who was able to help us so so so so much and get the internet working. I am so happy as no internet was affecting my work. Show details
Dorothy H
Dorothy HSydney, NSW5 posts
 

Winnie is a winner!!!

Winnie got our modem working quicker than anticipated. We could not work out how to do it via the instruction sheet, nor live chat, so rang Tech Support from Australia 1300 87 5465. She was patient and gave clear instructions. Thank you. Show details
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Maria C.
Maria C.South East Queensland, QLD2 posts
 

VR2100v just purchased

Experienced some difficulties in setting up modem and had to call customer support for assistance.
After some time we got it working
pAUL
pAULAdelaide27 posts
 

Only 1 day use but working well

Day 1. Easy to set up. Nice GUI. Connected at the full speed of my ISP data rate plan.
Using Ethernet for PC & lots of wireless devices connected with no problems.
TP-Link have a very good web site imo with lots of helpful links to various subjects, Firmware update and seemingly responsive to the need to provide new firmware in response to NBN Co changing their broadband signal distribution parameters.
Early days, but if the hardware does not fail, i think the device was a good purchase. Show details ·  3
Functionality
Ease of Setup
Wi-Fi Range
Michelle
MichelleVictoria10 posts
 

More Stress than it's worth

After an hour on the phone to support telling me that Telstra need to provide the Registra Address and being on the phone to Telstra at the same time saying that they do not know what this means the woman from TP Link told me to take it back to the store. No help at all. Show details
Functionality
Ease of Setup
Reliability
Wi-Fi Range

Questions & Answers

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Details

CategoryRouters and Modems
Price (RRP) $269
Frequency BandDual-Band (2.4GHz, 5.0GHz)
FeaturesExternal Antennas, Mesh Compatible, Mobile App Control, Parental Controls and Quality of Service
Maximum Wireless Speed1,733 Mbps
Number of Ethernet Ports4
Wi-Fi Standard802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n
DSL SupportADSL, ADSL2, ADSL2+, VDSL and VDSL2
Number of USB 2.0 Ports0
Number of USB 3.0 Ports1
Dimensions 36.8 x 216 x 163.7 mm
Manufacturer Warranty3 year(s)
ManualDownload manual
Visit official website
  • MPN: VR2100v

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