Trtl Travel Pillow

Terrible, look at their website where it states returns - NOWHERE DOES IT TELL YOU HOW TO RETURN THE ITEM. I've emailed and contacted them via their contract page. I suspect they have zero intention of allowing returns. As for the product it is extremly unconfortable. It is way too tall and I bought the one you can adjust thinking it would be a… Read more

better fit, it's not. It is not soft at all. Completely misrepresented on their website.

It's a product that deserves zero stars. Don't waste your money. If I manage to get a refund, I'll let you know. They are making us pay for the return shipping because they know people won't want to keep it!

Create a better product and one that actually is what it says it, then you might not get so many returns.

Update: June 2026, just flew with it long distance and loved it. A bit awkward at first to put on but once you've got it snug it's great. You can imagine your own pillow and you don't head drop. Because my neck is short it also blocked out crying babies on the plane as it was close to my ears. First update: I've just tried it around my neck but… Read more

not flown with it yet. At first I thought it looked too big but I put it on and sure it goes high but that will have my head not dropping. I feel like it will work even if headphones sit close. They're not cheap and come from China, Australian buyers take note.

I'm so surprised to see the negative reviews! This is, without doubt, the best travel pillow I have ever used. Very comfortable and really does give support. I've slept nearly the whole flight from London to Singapore. My husband borrowed it for Sydney - Johannesburg and slept well without snoring. It does come with a 100 day trial so give it a try. Move it around a bit until you find what suits you best. Show details

I almost never buy anything online. But I spent a lot of money buying 3 of these online from Trtl at full RRP. I took this chance based on the overwhelmingly positive customer reviews. My wife, myself and my son tried the pillow on multiple long haul flights and were unanimous: It is better than nothing, but only barely so. I found it simply… Read more

failed to support my head adequately in order to relax the neck muscles unless it was bound so tightly around my neck and chin - requiring assistance from a family member - that it was not far off a tourniquet. Very disappointing, nowhere near matches the near-universally rave reviews and exceptionally poor value for money when manufacturing costs surely couldn't exceed $5-10.

I paid top dollar for two of these, thinking they would be a life changer for those long flights - nope. I couldn’t get comfortable with them and trying to wrap them around your neck in the confines of a plane was difficult. I found them pretty useless. Someone made some money out of selling these - but unfortunately for many users there was no reciprocal benefit. I felt hoodwinked. Show details

First long flight – Purchased this for my first 10.5 hr + flight. Purchased the cooling type. I was able to wear my over head earphones and still use this. I felt supported and could sleep! I found preferred to have on slight angle to one side=front facing. You can have as tight or loose or over chin or under as you prefer. I have only tried a standard flight… Read more

pillow.previously which I found too bulky. My personal experience was very positive but il definitely need an eye mask.for any other planned long flights. I do recommend.

Literal let down – Didn’t like it at all. Claims to be supportive, disagree. Felt weird and my head still flopped. Cool version is still very hot. The only reason I didn’t return it is I got the eye mask as a bundle and I do like that

Doesn't live up to the hype, doesn't work for me or my wife – Uncomfortable, couldn't sleep, waste of money. Turns out having something strapped across the front of my neck limits my breathing, makes me hot, and isn't comfortable enough to sleep. Doesn't seem to support my head properly regardless of where I adjust it. Not recommended. Show details

Not impressed with the trtl travel pillow – Uncomfortable, unable to sleep with it, does not adjust small enough (you need a really long neck), too hard, digs into collarbone, ear and jaw and unable to wear with headphones or airpods. Probably the worst travel accessory I have ever bought. Show details

Don't waste your money – Bought 2 Trtl Plus for hubby & myself for recent long haul flights but we were still unable to fall asleep Show details

Useless – Don't waste your money. Bought 3 for family for use on two 23 hour flights. They were nearly double the price of any other neck cushion/support I'd tried. But neck & head support was totally ineffective - regardless of your height. Gets stuck to other luggage when not in use. Threw all 3 in the bin. If they worked, you'd see other travellers using them. Did not see anyone else using them.