awesome work !!!
Loved dealing with the team during my kitchen renovation . Nat was easy going and so helpful at every stage of construction
Perfect stone benchtops
Thanks heaps urustone . Highly recommend the team at urustone . Price was reasonable and service so fantastic. Natalie was great to deal with and the installers were so professional . Thanks again .
April 24th 2019 Update: The best service and quality.
Go into factory and check it out for yourself speak to Natalie she well give u the best advice. From start to finish could not fault them . Love there work
I am so grateful for the service at URU Stone. Thank you to Natalie for your professional approach in servicing me and a massive thank you to Chris and Ethan for the BRILLIANT finish to my kitchen!! I highly recommend URU Stone I Loved the friendly service and the quality they produce!!
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Extremely Poor Customer Service by U.R.U Stone
The original installation of my kitchen benches by U.R.U Stone went fairly well, I was satisfied with the job. A medium level job for a medium level price.
My concern is the shocking customer service experienced after I rang to report a fault (the corner join of my kitchen bench was failing because of poor installation). The person who took my call was immediately defensive and aggressive as soon as she realised I was after a service call.
My estimate of the repair time would be under an hour however the URU Stone response was one of to...tal disinterest in standing by their product. Its a pity because the repair is relatively simple and now the company has created an upset customer. I would not recommend this company, there are cheaper and better around. Stay clear.
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