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U.R.U Stone

U.R.U Stone

U.R.U Stone
2.9

5 reviews

Positive vs Negative
60%40%
Customer Service
1.0
Timeliness
1.0
Job Satisfaction ?
1.0
Rates and Fees
1.0
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5 reviews
Noel J.
Noel J.2 posts
 

Bad scammers Chris Presta and Natalie – They Pretend to have cancer and silicosis to rip people off. They owe everyone money stay away from them

miss bella
miss bella
 

awesome work !!! – Loved dealing with the team during my kitchen renovation . Nat was easy going and so helpful at every stage of construction

Mr govenor
Mr govenorVIC
 

Perfect stone benchtops – Thanks heaps urustone . Highly recommend the team at urustone . Price was reasonable and service so fantastic. Natalie was great to deal with and the installers were so professional . Thanks again . April 24th 2019 Update: The best service and quality. Go into factory and check it out for yourself speak to Natalie she well give u the best advice. From start to finish could not fault them . Love there work

Rach
Rach
  Verified

Brilliant Service – I am so grateful for the service at URU Stone. Thank you to Natalie for your professional approach in servicing me and a massive thank you to Chris and Ethan for the BRILLIANT finish to my kitchen!! I highly recommend URU Stone I Loved the friendly service and the quality they produce!!

Socrates
SocratesVIC9 posts
 

Extremely Poor Customer Service by U.R.U Stone – The original installation of my kitchen benches by U.R.U Stone went fairly well, I was satisfied with the job. A medium level job for a medium level price. My concern is the shocking customer service experienced after I rang to report a fault (the corner join of my kitchen bench was failing because of poor installation). The person who took… Read more

my call was immediately defensive and aggressive as soon as she realised I was after a service call.

My estimate of the repair time would be under an hour however the URU Stone response was one of total disinterest in standing by their product.

Its a pity because the repair is relatively simple and now the company has created an upset customer.

I would not recommend this company, there are cheaper and better around.

Stay clear.

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