UK Prepaid Sim Card

I bought a prepaid Sim for our visit to the UK next month. The phone number of the the prepaid sim will be sent to us via txt message on the day it is activated. However we need to book transport for our arrival, and then also to get us to the airport for our return flight to Australia, but can't conclude the booking because we have not been… Read more

given the phone number. Unfortunately stating our phone number is mandatory. Considering that we can't use the phone before the activation date, I don't understand why we could not have been given the phone number in advance. On our next visit to the UK in 2026, we won't bother buying a prepaid sim with this company in Australia.

Do NOT deal with this company! Wasted my money with these scammers. Bought an eSIM, and a physical SIM. Neither worked, despite multiple attempts to activate, following the instructions provided. Left me in the UK without communications and navigation=very vulnerable. Finally bought SIMs from a Three shop (at half the price!), and they completed the installations and were very helpful. Show details

2nd time user, once for UK, once for Europe. Excellent service, especially as Ozpost lost my sim! Anna, you're a star!! Show details

Waste of money, poor customer service and loss of valuable holiday time! – Worst customer service and 3 three App is a complete waste of time. I bought a 12gb Sim Card for Europe and you could not check your balance accurately in the app. It showed I had 75gb which I knew was not correct. 2.5 hours later and two service operators in the live chat I was told that I cannot check the usage properly in the app because I am… Read more

travelling abroad… this is what I purchased the sim card for!! I was told not to worry because I would receive a text message when the 12gb data was used up. That is no help to people when travelling overseas and need to have the security of having data. I wasted so much of my valuable holiday time to try and get a simple question answered of how much data I have left on my SIM card before it expired and can’t get the answer through the app which 3 told me to do. Waste of money and leaves you feeling insecure when travelling.

Scam website – I had ordered an esim, however it would not connect to my phone after countless attempts. I followed all of the steps they provided, yet still the issue persisted. I asked for a refund multiple times and they ended up not replying. It says on their website that a refund is guaranteed? Very disappointing and will not be using them again in the future.

Did NOT work, left me stranded, terrible support and refused promised refund – Sole reason I purchased this card was to use it as an internet hotspot for my other phone so that I could use Google Maps to navigate on my trip to a few places in Europe. It failed miserably!…it could get access to the internet in Switzerland, France, Greece, Germany and Hong Kong. I contacted their only support available which was useless and… Read more

blamed me for incorrect configuration. I work in IT so I am sure that this was configured correctly. In fact, I proved it by swapping it with a friends different SIM card which worked perfectly. So, I was forced to use paper maps to navigate around instead of using Google Maps as planned. It really spoiled many parts of the holiday for us. As a final insult, they refused to honour their own promise on their website to refund for the price of the card. I will be lodging a formal complaint with Consumer Affairs. So, do NOT buy this card!….it was the worst rip off and waste of time I have experienced for long time.

Don’t waste your money – Followed instructions to the letter. Notwithstanding information to the contrary, was not provided with a sim card phone number rendering the SIM card useless. Had to go buy a local SIM card. Sought help, nice words - nothing happened. Save your money, don’t go near them. Show details

Don't buy this SIM card!!! – I Purchased the UK SIM card from Canada for our travels throughout Italy and France. When installing the card, I followed directions exactly as documented and have had nothing but trouble since I arrived. I have had terrible Internet coverage, many times no coverage at all, including Google Maps when you really need them. In addition, I am unable… Read more

to have others call me on the number that Three/Wind has provided me. I have contacted them on numerous occasions and they have attempted to solve my numerous problems, but they are incredibly difficult to reach. They stay well behind the customer service lines. I still am not satisfied two weeks into the 30 day period and feel I have really wasted my money. I believe part of the problem is the card and company is based in the UK but uses other mobility carriers throughout Europe and there is a serious disconnect between them.

WOULD NOT recommend this card to anyone travelling throughout Europe outside the UK!!

Beware – I paid $46.45 for express post delivery service. My sim arrived after I had left and was returned unopened by my family for a refund which was never processed. This organization is not efficient. Pat Beattie Show details

Very good value for under 30 days in Europe – The card was delivered and installed without problems and proved to be good and reliable for Europe calls, text and data. However the GBP10 add-on for calls to Australia seems to be charged at a higher rate than advertised and was quickly consumed. Show details

I think this website is a scam!! Took my money! No SIM arrived, cannot contact anyone! – UKprepaidsimcar.com.au please refund me my money. I paid for a SIM card $49.95 and then paid extra for express post. Your site promises delivery one day after dispatch which is one day after payment with express post. However 4 days later no SIM, no email response, only a message bank on phone number and now i have to leave overseas with no SIM. Show details

A Great Uk Sim Card Provided Here In Australia – My wife and I travelled overseas between 20 May and 5 July 2018; visiting England, Wales, Scotland, Norway, Iceland, Orkney and the Shetlands. We obtained the prepaid data card for our iPad before we left Sydney. We received the card by mail in the promised time; the data service automatically engaged when we arrived in England; and data was… Read more

available to us in all of the countries we visited. An excellent service without a hiccup. I would highly recommend this service and I will use it again when I next visit the UK.

Saviour sim – I made a few calls and connected with others. internet worked very well and shared it by hotspot. europe trip was from aug 26 - sept.17, 2018. thanks to uk pre-paid sim card.

SIM CORNER for Europe and UK data and calls – Have just returned from 10 weeks in Europe and the UK using SIM corner prepaid cards. Had to buy 4 because of the amount of time away and our itiniary but they were great in our iPhones, no need to do anything other than put them in your phone and with 12 gig of data we never ran out even though we used them for navigation. Only place they didn’t work was Russia! Also topped 1 up in the UK at a 3 shop easy peasy. Highly recommended!

Worked a treat – Our time with the UK prepaid sim card was a seamless experience; from delivery to returning home. Everything worked as promised. It was really helpful to have a phone number to provide before we left home so contact details for SmartTraveller, tours, friends and family, hotels, etc, rather than purchasing a card in London on arrival at Heathrow. We would definitely use it again.

Didn’t arrive! – I purchased a card and paid additional for the Express Post. It never arrived. I have a locked mail box, so clearly it was delivered to the wrong address as Australia Post shows it was delivered. They did not respond to emails for three days, despite me contacting them daily and then said that there is nothing they can do and they will not issu a replacement card. Never use them.

Buy when you touch down in Europe – I purchased their Sim Card for $49.45 and it never worked so I purchased one on arrival for €10 and used it in France, Spain, Belgium and Italy worked perfectly

Great SIM - as promised it worked in numerous European countries – I traveled to Europe in August to October 2017 and needed a SIM that would work as soon as we had landed in Germany. The data on the card (9 to 10Gb) was great for calling friends and family via WhatsApp, Messenger, Duo from all over Europe and surfing the net. But the 200 minutes of UK calls that came with the card can be used up very quickly… Read more

when calling people in europe. Re-charge takes 24 hours so not immediate.

October 7th 2018 Update: Great! Again!

Another Great experience with this SIM in Europe! As promised it worked as soon as we landed in Munich and all around the countries we visited in Europe. Used it every day to stay in touch with email, news, Trip Advisor etc and call and message family and friends back in Australia and in Europe using WhatsApp or Messenger. I saved the phone calls for calling people to book accommodation. That really worked well for me. It even worked in Singapore on the way home after 3 weeks of holiday. That was a surprise and unexpected bonus. Will use it again next trip to Europe.

iPhone Hot Spot didn't work. Phone, SMS and mobile that worked fine – Everything worked OK other than being able to use the SIM as a hot spot on an iPhone to give mobile data to another device (iPad). Disappointing as that was the reason we chose it.

Hopeless - wrong SIM twice – I paid for a phone SIM and fast delivery. The SIM arrived but was a data SIM not a phone SIM. Tried to contact them - phone is just a series of messages - you can't speak to anyone. They tell you to use "any of the email addresses on our website" - there are none. Eventually found a comments submission box, and sent this. They did reply and sent… Read more

another SIM, but AGAIN it was the wrong one - a data not a SIM card.

They then emailed me to say they had made a mistake, and that it would not be possible to get the SIM to me in time for my trip.

In fairness, they have refunded me, but what a shambles!

April 5 2017 Update:

Following on from previous review I did, I ended up getting a SIM in the UK - it will take you 5 mins in a mobile shop - the supermarkets also have them. 20

GBP for 2000 mins, 2000 texts and 4GB data. Set up took 60 seconds. Don't waste your money getting one in advance in Aus - costs more and is a major hassle.

Good product and service – My husband and I just returned from a trip to the UK. We purchased a sim card each from www.ukprepaidsimcard.com.au. I sent an email to the website providing positive feedback and they suggested I leave a review on Product Review, which I am more than happy to do! The sim card was exactly what we were after. It was very confusing for us… Read more

when we were researching the best sim card for the UK, but we were able to speak to www.ukprepaidsimcard.com.au on the phone to ask some questions before we purchased from them. The sim card internet speed was fast and we were able to call and text each other when we were doing our own things in London.

Thank you again for your service. Much appreciated.

Thank you for the excellent product and service – Just wanted to leave a review here for www.ukprepaidsimcard.com.au We purchased a UK sim card for our daughter who is currently in London. It was sent to us in Sydney quickly via Registered Post. We were able to know our daughter's UK mobile number prior to her departure to London, which was comforting to know because as soon as she… Read more

arrived in London, we were able to call her to make sure she was safe.

The business quickly answered some questions for us prior to our purchasing.

Thank you for the great service.

Worked Exactly As Expected - Fast Data Speeds – Recently bought a sim card from www.ukprepaidsimcard.com.au Much easier than waiting until I got to the UK and getting it set up there. Needed the phone to be working as soon as I hit the ground at Heathrow. Great coverage across London, and very fast data speeds (4G). It also worked when we were in Paris and Rome. Can highly recommend. Thanks.

Awesome! Saved Us On International Roaming – I purchased a sim card from www.ukprepaidsimcard.com.au for our current European trip. It arrived quickly to us in Sydney with clear set-up instructions. I knew what my UK mobile number would be so I could update our flight details and our pick up from Heathrow airport with our UK number. Worked flawlessly all across the UK with fast… Read more

data speeds. We were able to call UK numbers which was handy for ringing restaurants, etc.

Best of all it worked when we were in France and Italy too!