Review your last buy on ProductReview.com.au
Brand Manager for Ultra Mobile? Claim your listing.
  • Thumbnail
Amy Bachrach
Amy BachrachVIC3 posts
  Verified

Failure to warn of incompatibility with some phones – I got H or SOS only coverage through my stay overseas in NYC. There was no warning on the package that some phones, including mine, are incompatible with the Ultra service. Ultra's Customer service wouldn't even acknowledge the problem much less provide a refund, only said that it was made clear in the activation process which only occurs after you purchase the product. See top of screenshot.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.