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3 photos
Valco Serene

Valco Serene

3.2 from 9 reviews

Reviews

Review distribution

5 star
1
4 star
1
3 star
6
2 star
1
1 star
0

Ash

AshSydney

Loved it!' (for the first few weeks!)

published

Tried out this chair in the baby shop and absolutely fell in love. Got it home and after a few weeks it started squeaking really loud than out of no where felt like it was going to fall apart. Had it replaced and the new one is doing the exact same thing after 3 weeks. Disappointing considering you are supposed to be relaxing with Bub in it.


Renee

ReneeNewcastle, NSW

  • 3 reviews
  • 1 like

Perfect! Couldn't have survived without it!

published

Horrible!

published

I bought one of these to use with my new born baby. I paid $449.95. It was really nice to use for the first month. From then on it became squeaky and the rocking motion in the chair became 'lumpy' so to speak. Also the padding beneath the buttocks has become quite hard and flat! Also the material has split on the right hand side of the arm rests. The lever to recline the chair is also extremely difficult to use whilst sitting. It is now four months old and I am left with a horrible squeaking chair. I am taking it back to the store to hopefully be replaced. At the least repaired. Would much prefer my money back!!
Swivel and reclining action.
Quality

Geo

GeoSydney

  • 6 reviews
  • 2 likes

Sweaks a lot

published

We bought this glider after trying it out in the shop. It is comfy and was great to begin with....then it started sweaking. It got louder and louder. We took it back and replaced it. It has started to happen again and this time it is louder. We are going to take it back and replace it with another brand. For the cost you wouldn't expect it to do that.
Comfy to sit in
Sweaks loudly!


Julie

JulieBrisbane

  • 7 reviews
  • 1 like

Ok but not worth the money

published

Purchased at baby warehouse on sale for $429. Chair I tried in store was fantastic however when I got my chair home it was anything but. Inaccurate instructions made it difficult to assemble, excess stitching hanging out and a lot less cushioning than the chair I tried in store. There are a lot of other cheaper chairs that will give you the same level of comfort.
Could get it in black.
Overpriced, looks/feels cheaply made.


Kyles85

Kyles85AU

  • 2 reviews

Comfortable but not durable

published

My husband bought this chair for me when I came home from hospital with my newborn and she is now 10 weeks old and the chair has been great up until a week ago... It started to creak, which I could've put up with but the ball bearings are now destroyed. So now I'm left with a chair that creaks and wobbles when I rock it. In hindsight we should've just bought a chair for durability rather than looks but I would've thought with the amount of money we did spend it should've lasted a lot longer than this.
Comfortable
Expensive considering it doesn't last long without creaks starting

1 comment
Valco Baby
Valco B.Valco Baby

Hi Kyles85,
I'm sorry to hear you aren't satisfied with your product,
If you could send an image of the damaged area to support@valco.com.au our customer service team can have a look and hopefully get this issue resolved for you.


Little_O

Little_OAU

  • 2 reviews

Good chair, but not great quality

published

Bought this chair for feeding with my first child 19 months ago. Very comfortable, easy to clean. It's a little on the large side so for a newborn I needed to add pillows to get comfortable. As baby got older though it worked well with the extra space.

Around the 12 month mark the leatherette started to crack and split, so now the chair looks worse for wear and it needs a cover. Very disappointing considering the cost! Could have bought a cheaper chair with better longevity. Also, it does a develop a squeak which isn't ideal for rocking baby in. Now using it for baby number 2, pity it hasn't kept its appearance.
Easy to clean and comfortable. Looks great when new.
Not great quality for price


Guppie

GuppieWA, 6062

  • 12 reviews
  • 14 likes

Chair that rocks and swivels, some concern over the quality

published
1 comment
Valco Baby
Valco B.Valco Baby

Hi Guppie,
You've chosen a great nursing chair for your wife which also has a 12 month warranty.
Please shoot an email to cust.service@valco.com.au
Our Customer Service team has read this post and is waiting for your email to help you out.

bluebell2011

bluebell2011AU

  • 22 reviews
  • 11 likes

Wish I'd bought one sooner

published

I wanted a glider chair since before my son was born. Now he's almost 1 and finally I have one!! I wish I had bought one sooner, as it would've made breastfeeding so much easier. I tried out all of the glider chairs in the store (as you do), and there was only one that was more comfortable, but came only in brown material. The Serene in black leather is comfy and easy to keep clean. Although the piping on the edge of the arms digs in a bit when you rest on them, I have solved this problem simply by putting a towel or a soft blanket over it.
Comfy. Reclines and rocks smoothly
The trim of the arms is a bit uncomfortable

Questions & Answers

Ishaq khan

Ishaq khanasked

How to assemble this chair?

No answers

Nickd

Nickdasked

I just bought one second hand and the chair is in excellent condition. But its squeaks really bad. How do i fix this?

4 answers
Renee
Renee

Hi! Depends on where the squeak is coming from I think. But a little grease spray should do the trick. However since mine has never squeaked, I do wonder whether some people are putting them together incorrectly and perhaps not tightening things as much as they should etc. I'd try a little WD40 on a few joints and see if that fixes it, make sure all joints are screwed together properly and see how you go. Hope you can get it not squeaking, because mine has been by far one of my best purchases to date and I have not had a single issue with it :)

Nickd
Nickd

Yeah all joints are tight and greased. Its coming from the main pivot point. Thanks fr your answer anyway

tez
tez

Hi
I had tried the good old WD40, as we all know, that stuff fixes just about any squeak, but this one! I left my chair with the shop owner who said he woul try to repair it. Got it home, done the exact same thing after minimal use. In the end I i complained once again, had a brand new replacement base dropped of to me. The owner of the shop I bought from had informed me that WD40 is not ideal (I cant quite remember the reason, it had something to do with the type of lubricant it was). He had explained to me that the chairs are made with little ball bearings.
Hope this helps.


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