Vax Rapide VX30 / V-025 / V-026RD / V-028M
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After sales service is shocking: – Great machine. Just out of warranty but only used in 3 rooms once. Fresh water tank depletes within 3 mins. Unable to speak with someone to see if quick solution. Manual doesnt refere to trouble shooting in refrence to this issue. Call after dales service. Asked for a number to call a repair agent to discuss. Was given NSW Services number in… Read more
refrence to COVID & Vacinations (Vax) If this was a joke it wasnt appreciated. Called back was told at a cost I would have to take it or send it to a repair agent. Non which are local. Would be good to trouble shoot over the phone as I feel its a simple fix. Especially in COVID environment.
I cant believe I bought another Vax – Given some of the good reviews I purchased a Vax Rapide VX30. Easy to put together easy instructions light weight. No suction. None of the water and solution returned from the carpet to to return chamber. I had to weight for the carpets to dry naturally. Disappointing to say the least. This is deffinatly the last time. Show details
Works well but has a design fault – I purchased the Vax VX30 from Harvey Norman for $118.00 - free delivery. Unpacking and assembling is a breeze. The instruction booklet is better than most although there is nowhere in it where it indicates the total volume of mixed liquid, that it will take. The booklet indicates that you use 40ml of their cleaning liquid per 1L of water, so… Read more
the assumption may be, that it takes 1L. I doesn't!
I measured it and it takes 1.5L up to the full mark. Incidentally, the instructions mention that the water should not be higher then 40degrees, just be aware that most hot water out of the tap IS hotter than 40 degrees, but on the other side, by the time you add the cleaning solution to the water, transfer into the cleaners container, put it into the machine, the temperature has dropped considerably. I think it will be a trial and error situation. Obviously boiling water is a NO NO!
Filling the container is easy, and yes, you do invert it to fill it, but no - nothing leaks out. Taking the fill container out and putting it back in is easy.
The machine works well, and just remember to "release" the "water/solution mix" lever when pulling back - as this gives the suction a chance to take some of the water back out of the carpet.
Does it leave the carpet clean? Yes! Does it leave the carpet dry ? No! But that is to be expected given you are pushing water into it. On an average day it will take 3-4 hrs to dry properly, in the hot weather a lot less.
It does clean and it is quite observable immediately and you might be amazed at how dirty the water is. It certainly cleans up and pet hair that might be in the carpet as well as dirt.
The plastic handle connects quite tightly to the rest of the machine and I see no reason why it would break with proper use. The weight in regard to pushing the machine is good, and it is easy to push/pull.
But now we come to the design fault. Loose pet hair, dust and other "crap" does get trapped in the scoop inlet of the dirty water tank, just above the brushbar. Yes, it tells you to vacuum first and I did that, but there was still sufficient wet muck trapped to start to affect the operation of the machine after only 5 minutes of use.
So you clean it out . . . but hang on, how?
There is no way to open that part of the dirty water tank. The tank is held in by 6 screws, so I tried opening it by taking the screws out but, then there is a moulded tube connecting this part of the machine to the rest, which stops its removal.
In the end I used a satay stick to scrape it out. Next time I will also try flushing it out with a hose but seriously, this is a BIG imposition when you are trying to clean carpets and should be rectified.
In the end?
Well, there is the old saying, you get what you pay for and in terms of prices of similar carpet cleaners, this is toward the bottom so for its money it is good value - if only that damn inlet part of the dirty water tank could be opened.
Not bad for the price – I spent some time reading the reviews and ended up buying this unit from The Good Guys for $150. Given the price, it's a decent machine to refresh your carpets. Don't expect a miracle and don't think "clean". Even though the water comes out quite dirty, I would rather call it a "refreshing" than "cleaning". Old stains won't go anywhere, nor will… Read more
the main traffic area. The brush agitates fibres nicely and gives an illusion that the carpet looks newer, but does it really? The extraction is somewhat weak - I used 2 full tanks of clean water+detergent (4.2 litres in total) and barely had half of the dirty water tank full (1.7l capacity). Do the math yourself. However, even though this machine leaves the carpet quite saturated, I turned the aircon on and after a couple of hours the carpet was dry. Overall, its a good thing to have to regularly refresh a lightly used carpet. However, if you expect it to clean as good as a professional machine, don't hold your breath.
Very Light And Easy To Use – I recently purchased this machine and i am very happy with it, we rent our home and have the normal rental property carpeting, i have not cleaned the carpet since we moved in, this machine is really easy to use, it is light, easy to fill easy to empty, the water in the machine was pretty yucky after i used it so worked well, i did it 3 times and… Read more
it now looks a lot cleaner. I have a dog and there was some fur in the front area of the machine i just hosed it out and dried out the machine in the sun,very happy with the machine, my last machine was so heavy and clunky it almost broke my back.
Love it – One of the best things I have ever bought! So easy to use. I vacuum my carpet before washing with Vax VX30. Still it manages to take out dirt from underneath. Show details
Life saver for water spills 2 in 1 – I don't leave views but this might be handy for someone in a situation of water leakage. I bought this as we have a water leak just before christmas and part of our carpet in the lounge is getting soggy wet. I was using towels to soak up the water every day until the plumber comes. Then I thought I'd look for a dry and wet vac, decided on this… Read more
carpet cleaner instead as I saw it said it sucks water spills up. Very happy to say it works well and I don't have to have soggy water carpet while christmas is here. The carpet still is damp, it's not a drier, but it fills the tank with gross dirty water so you know it's doing its job.
You have to clean small filter regular for hair, like dog hair.
PRO: Great for cleaning carpet and water spills. Effective. Convenient and handy. Won't need to hire from shop.
CON: Small tank, so multiple times to empty dirty water, but I don't mind as I'm happy it sucks the water up. Noisy but don't mind, it's what it does that matters. I can live with the noise.
load of rubbish – after 6 uses it wont pick up dirty water and it spreads the wet dirt all over the carpet great waste of money i bought on line so difficult to return i will buy this type of cleaner in store from now on the dirty water tank cannot be cleaned as impossable to get into Show details
WASTE OF MONEY – I bought this product thinking it was good ,read a lot of reviews saying it was good.Found the reviews to be wrong.This product is the biggest waste of money i have ever spent.Our carpets were pretty dirty and this so called cleaner done nothing to remove any of the dirt.I WOULD NOT RECOMMEND THIS PRODUCT AT ALL Show details
Cheap carpet washer – This carpet washer is not very easy to use but I can't blame its performance considering it only sells for $148. The water container is really small and I had to change 3 to 4 times for a medium sized piece of carpet. In addition, it took at least 2-3 days for the carpet to dry completely, which is longer than time advertised (probably because it was winter time). Show details
Decent Carpet Cleaner – PROs: Good suction given its relative small size vacuum, lightweight, easy to manoeuvre, easy to clean filters CONs: Quite loud, water tanks (both clean and dirty) are way too small and must refill few times just to clean area of 50 sqm, looks flimsy since material is made of plastic Show details
Vax Rapide Fresh Carpet Cleaner – I just purchased this Carpet Cleaner from The Good Guys. I have used the now discontinued big brother of this model before with good results. I think this model is a re-release of an older Model Number as it is still available on the VAX website even though Product Review lists the VX30 as discontinued. This Cleaner is smaller in size with smaller… Read more
water tank and dirty water tank but still performs well. It's best suited to flat carpets. I have a shaggy rug that it does clean well but as the shag pile is quite deep it does take some extra time to extract the water from the rug. However I'm still happy with this unit. Don't be fooled by its small size.
This product is a dud – This product did not work at all well at all. The "spray nozzles" only dribbles the water in lines onto the carpet, they sprayer appears to only be gravity feed and not pump driven so it is useless. The vacuum part appears to be ok though. Unfortunately the capacity of the dirty water storage container means that you have to keep filling and… Read more
emptying all the time. All in all this product is a real DUD. Don't waste your money on this hunk of plastic as it's not worth the trouble to unpack from the carton.
Find out how Vax Rapide VX30 / V-025 / V-026RD / V-028M compares to other Upright Vacuum Cleaners
Know better, choose better.
VAX Carpet Shampooer VAX V-025 (Unpowered brush) – I bought this unit from Godfreys SPECIFICALLY asking for a "Powered rotary head" type not the clearly useless fixed brush type they had n display. The guy assured it was 700W and had multi line brush. There was no demonstrator unit. After getting it home, It was an Unpowered brush and so was useless - it is incapable of scrubbing carpetfloor.… Read more
Suctionon these units is minimal and leaves carpet wet. On returning it to the Godfreys around the corner they refused it's return saying they are a franchise and that I had to return it to the other side of town! Despite me being tricked into buying a this unpowered head one from GODFREY IN DONCASTER from Ari salesman! Sometimes the stereotypes on TV about vacuum salesmen are true! Cheap Unpowered brush is useless - it is incapable of scrubbing floor. Suction is minimal and leaves carpet wet.
Terrible product – Do yourself a favour and don't waste your money. Has weak suction, constantly gets blocked,the squirter stops squirting, the rotating brushes on the hand piece are about as useful as woodworm in a cripples crutch, its noisy. Stear clear of this one folks its about as reliable as a politician. Smashing it on the driveway was fun.
Beware – Cleans carpet ok, but rotary brush motor electrical supply system burnt out just before warrenty expired, many parts needed to fix it. Repairer had it for four weeks and reassembeled it incorrectly. Had to fix it myself and now the warrenty has expired. Does not look good for the future. Not recommended. It cleans carpets Broke down after 4 carpet cleans and in just less than 12 months
Very happy with this carpet cleaner – Very impressed with this carpet cleaner. We have a new puppy and so have had a few wee and accidents on our carpet. Each time I have used the Vac it has cleaned up the stains and left the carpet fresh smelling. A must product for those with a puppy! Easy to use and reasonably priced (I purchased it in a sale for half price).
Excellent – Overall we think this is going to really help make our carpets cleaner! It got a lot of hair out of the carpet that we couldn't even see and brought the colour up great. The motorised brush really cleans and fluffs up the nap so the carpets feel really good afterwards. Our carpets are pretty old now and quite a light shade, and they look great.… Read more
Given it's not a 'pro' level model we think it did a fantastic job and has really improved the look of the house. We bought the Vax Rapide Deluxe because of the hair from the dog, doggy smells on the rugs in wet weather and to get bloodstains off the carpet from the cat dumping dead rats on it! We considered all current models and liked the strong Vax reputation. We felt the amount of carpet we have probably did not warrant a 'pro' level model but we did need an attachment that would enable us to do the stairs and upholstery as well. We felt that a model with a motorised brush would be good, from previous experience of having professionals in to clean the carpets. It's not too big so is pretty easy to push around and it is easy to unclip and fill up with fresh water and to empty. It has a pretty long cord which is useful. The upholstery/carpet attachment wraps around the unit so it is always at hand. Used it yesterday for the first time and thought it was excellent! Nothing much to complain about. It was easy to assemble. The upholstery attachment is a little small for stairs, but they still came up great and you don't have to do them too often. It's a bit noisy but not more so than the hire models we have used. The top to one part was held on to the main unit by a skimpy piece of plastic which we thought was part of the packaging so we cut it! But it can be fixed easily. We had to poke a couple of wooden skewers down the unit to get out some clumps of dog hair which got stuck when we were cleaing it out, but there was a LOT of hair and it probably won't ever have to pick up that much again.
Terrible – Customer service is a joke, my matter has been handed over to Department of Fair Trading to hopefully resolve it. Great when it works. When the product had a fault Vax was pathetic. It was only 2 weeks old and started leaking. Four weeks later they have not repair it and I have not been able to get any answers from Vax. If it was repaired promplty… Read more
I would still be happy but they are not even capable of communicating with me. I recommend buying a competitors product purely because of the lack of customer service.
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