Velectrix Urban 2.0

Velectrix Urban 2.0

Velectrix Urban 2.0

12 reviews

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12 reviews
12 reviews
David M
David MSydney, NSW22 posts

Velectrix reject warranty after 1 month purchase

I bought a Velectrix Brunswick bicycle and the front light stopped working after 1 month ownership of buying this bike brand new. Velectrix advised that the lights are not covered under warranty. This is illegal but luckily my bicycle shop paid for the replacement of this light.
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GeeJay2 posts

Control panel

Yesterday morning, my velectrix pulse stx switched on to level 1 power, but it wouldn’t allow me to click up the power level, or turn on the lights. After parking the bike up for an hour while I participated in the local Park Run it turn on as usual, allowed extra power selection, and light turn on.
Is there something strange happening, or is it just one of those thing? Show details
HintzySouth East Queensland, QLD3 posts

Geared too high

Bought a Step Thru Urban + for my wife, great quality, very well specked for the price - but it’s too highly geared. To ride on the flat easily without assistance you need to be in a low gear, if you hit a slope even with assistance you still need a low gear. I tried a steep slope on level 5 assistance in the lowest gear available and I struggled - I’m an experienced cyclist having climbed Willunga Hill many times, this bike geared as supplied couldn’t do it, even with max assist. I know it’s an urban bike, but the front chain ring needs to be 38t, not 48t
TrishSouth East Queensland, QLD
David S.
David S.South East Queensland, QLD2 posts
Fehmi Ç.
Fehmi Ç.South East Queensland, QLD
  Fair Incentive Verified
lawyerzMelbourne25 posts

I've had a second mishap with the rear wheel and its spokes coming completely loose and is not just a matter of re-tightening. The entire rear wheel needed to be sent to Velectrix again for the 2nd time for a 2nd rebuild.

Mick P.
Mick P.South East Queensland, QLD

Excellent for commuting

This is the second electric bike I've owned, and vastly better than the previous one. Despite its weight (typical for similar bikes), it feels very well balanced to ride. The Shimano Acera gears change smoothly, and the bike handles my 9km commute in way quicker time than using public transport. I wanted to be able to purchase from a local bike shop and they set it up for me perfectly. The lights are really the only weakness - I put some USB-chargeable ones on. The stand is solid, the rack supports a set of panniers nicely. Overall I highly recommend it. Show details
GriffoSydney, NSW12 posts
Andrew B.
Andrew B.Canberra3 posts

Excellent well priced commuter e-bike

I've purchased the urban+ model to use for my regular commute into work. I've found that it's easy to ride and the electric motor really allows me to decide how much effort I want to put in, while still maintaining a good speed.

The urban plus model comes with good features, including disc brakes, rack and lights. I'd recommend this to anyone considering an e-bike.


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Chris P
Chris PMetropolitan Adelaide, SA41 posts

Flattens Hills

A heavy bike (20kgs) lacking front suspension. Bumps are hard but it's smooth on road. Good roll on and handling. Quality components and finish. Hill climbing is a breeze. Affordable and enjoyable piece if kit. After 25 years of

motorcycling it's great for recreation and health. Will be locally produced in 2020.

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Moh Rezaee
Moh RezaeeMill Park4 posts

Affordable ebike

I am travelling to work 25 km each way and only bike could help me in hills was this bike. It is very affordable as well as very easy to ride. It has powerful motor as pedal assistant for hills. It was one of the best investment I did for my health. Super happy with that.

Questions & Answers

Haseeb M.
Haseeb M.

Why won’t it turn on after you switch it on after a ride?

Need to plug the charger again and it turns on after but not without the charger? - battery on full


I think I was rushing the responses. Since I’ve had more patience with scrolling through to desired settings, everything seems ok.

Haseeb M.
Haseeb M.  


Tamara R.
Tamara R.

Battery charger

Tamara R.
Tamara R.

Where can battery chargers be purchased?

See all Velectrix Urban 2.0 questions


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