Leitner Milan
Verified45 reviews
Love my Bike! – Purchased this bike from Leitner in Victoria. Am absolutely in love with it, I haven’t ridden a bike for years & got it to exercise my dogs It is so easy to ride The Staff at Leitner have been great as Ive contacted them a few times with questions Have got back to me ASAP each time Highly recommend this company Cheers, Sue Show details
Love my new ebike from Leitner. I was impressed by the prompt answers to my queries via email. The bike arrived in 2 days! Impressive as it is nearly 3000km from my place! It is so much fun, and so well made.
Follow-up · 1 month in, and on a high. I love the feeling of being able to leave everything at home and just enjoy the moment. The bike goes so much better than I thought it would. Now I have refreshed my long dormant memories of gears etc ( much easier than when I was young!) Its pure joy. I did a 30km ride yesterday. It looks so good too.
Honest review of 5 and a half years with my Leitner Milan... We are still going strong. I recently test rode a few other brands and nothing met my needs as well in the sub $3000 price range. Customer service is fab too. The step through design and upright cruiser style make this bike accessible - especially if you have heath issues or are older.… Read more
Or if you are not a confident cyclist. I originally bought the bike for a 20km round trip commute. I was an active cyclist but 10km was just a little too far to do every day on my pushbike - it also meant I didn't get to work sweaty. In 2020 my bike helped during the dark days of lockdown by getting me out into nature along the creeks and trails near me. But the biggest benefit of this bike came when I developed chronic fatigue a couple of years ago. I need to keep my heart rate under a safe limit - even walking can exceed that. But on my Leitner, I have more control and can increase assistance as needed. So my bike is recreational, a commuter AND a mobility aid - without it I would not be able to exercise or get outside as much. The rear hub and throttle are also helpful for me - the throttle can help my dodgy knees when taking off from traffic lights.
I also use it to commute 3-4 times a week, around 35km round trip each day - based on Google maps and my own tracking of my rides, it's usually the same as or faster than driving or taking public transport. Riding to the train station, putting the bike on the train, and then getting out of Flinders Street Station at 5pm took me a few minutes longer than riding the whole way
The other benefits are bonus exercise, saving on Myki, and being able to leave when I want instead of waiting up to 20 minutes.
The bike is sturdy and stable, though I wish I'd gone for the 26 inch wheels (the Venice), rather than 24 for better manoeuvrability. I'm 5'3, but like a spread-out riding position - so have my handlebar stem at the highest setting. I have clipped my pedals going around corners a few times but it's a case of remembering not to have the pedal down on the side you are turning (I used to do that on my old bike too). No issues with toe clipping. I have never had a puncture of flat tire - even after all these kilometres the tread is still good, though the reflective detail on the sidewall is cracked in places (still does its job).
The design of the bike and its weight (25kg+ with battery) means it is not easy to ride without pedal assist. My battery got stolen once and I rode home up a slight hill 7km - in the rain at night so it was a gruelling slog). My knees felt it for a few days after. With pedal assist though, the weight of the bike is fine, though it's important to check your brakes and spokes regularly. I find my brakes need to be adjusted between services as the weight of the bike affects tension more quickly than other bikes - this is easy to do and explained in the manual. Likewise the rear hub adds weight to the rear wheel so I have had two broken spokes so far. My regular bike mechanic was easily able to replace these - Leitner also sells replacement spokes and hubs, so if I need to replace the motor in a few years (normal life is around 5-7 years I think) then rather than throwing out a bike for a new one, there's the more sustainable option to maintain and upgrade.
There's a lot of talk about mid drive motors being better than rear hubs. In the end it's about what suits your needs. Bike shop staff love mid drives, because the cycling experience is more like "analogue" bikes, but remember - bike shop staff are active cyclists so the types of things they love in a bike may not be the types of things that are barriers for you - I didn't realise how unfit I am until I test rode a mid drive. If you want a bike that can also be used without pedal assist, a Leitner cruiser isn't the right fit (maybe their 700cc light weight version).
I am on my third battery - one was stolen and the last one started losing range after 14 months. It still manages 25-30km, but it's not quite enough to get me home. I reached out to Leitner to see if we could troubleshoot - noting that the battery was out of it's 12 month warranty by then and still gives the advertised 10ah range on the Leitner website, so it's arguably not a fault - it's just not performing as well as my last battery did. To complicate matters, I'd also started using a charger I bought on Amazon (probably this would have voided warranty - Leitner asked for a photo of the charger and confirmed it doesn't meet Aus standards). I looked at buying a new bike but after a few test rides of other brands, couldn't find anything that meets my needs as well as my current ride, so upgraded to a bigger battery - and Leitner gave me the new charger for free in good faith. I also really appreciate the customer service and advice - I was considering whether to buy a new battery or a new bike (Leitner's Riviera has a huge battery range, but maybe not the best size and style for me) and Kitty helped me decide - most salesperson would encourage you to buy a new bike (instead of a battery at a third of the price) - but Kitty really took my needs and preferences into consideration and advised me against it.
Reviews with attachments
Dangerous bike for short people – I have purchased a Leitner Milan 24” bike. The company state this is suitable for someone 5’ 2” and above. I am that height and with the seat down I can reach the ground, which is fine. My problem is that the length of the pedal crank is too long for that size wheel. The base of the pedal barely clears the ground and if you lean slightly a take… Read more
a bend or pedal out of a dip the pedal hits the ground. This bike is extremely dangerous and I had a nasty fall this week when the pedal hit the road and I came off the bike onto the road. The company have stated they have thousands who ride this bike every day without issue, perhaps they do, and perhaps they aren’t riding it with 24” wheels. My partner has the version with 26” wheels and has 10cm clearance …. I have 4cm! This bike needs shorter cranks for the size of the wheels. This is a design fault which renders this as unsafe and not fit for purpose, which this company will not acknowledge or fix.
Love my Milan – Extremely comfortable bike to ride and I love using the throttle as well as the pedal assist. One small issue I have is that the battery only has two lights to check the battery life. I recently rode 64kms with friends and when the first light went out I was concerned I would not have enough battery to get me the full distance. Other ebikes on… Read more
this trip had 6 indicator lights and a flashing light when battery was nearing exhaustion. The battery did make it to the end of the trip but it was an anxious ride for me. That said I would not swap my Milan for any other bike but will perhaps plan bit shorter rides.
In-depth reviews
ok entry level bike for sunny day riding – we bought a leitner milan cruiser in feburary 23 for my wife to commute to work. she is a teacher and started a new job requiring a 7km each way trip. the bike was ok for a couple of months and worked well. however we encountered problems requiring a replacement controller and display. After some downtime, including a stint in the bike shop,… Read more
the bike is now working fine and seemingly as good as new.
We've learnt a couple of lessons from this experience and I'd share these comments: 1. We live in victoria, there is no local support. meaning, we had to try and fix it ourselves. Be prepared to get your hands dirty. This is ok for normal issues but we were encountering a troublesome problem so wasn't straight forward to repair. In the end, leitner support found a bike shop and they paid for the final repair. All turned out ok in the end but needless to say this has all been a big hassle that wouldnt have been experienced with local bike shop support from the beginning. We had two controllers replaced and one display replaced over a multi week period so a very frustrating period and obviously no bike to use. It needs to be said that overall leitners remote support has been excellent and they have been good to deal with. 2. Leitner advise not to use the bike in the rain. Leitner keep asking have we ridden in rain or has the bike been left outside in the rain, answer has always been no but its clear looking at the water protection on the bike and the line of their questioning that water is a major issue for these bikes. no electric bikes are water proof but it seems obvious the water resistance is low. The bike shop of their own accord, filled the controller area with silicon to enhance water resistance. This is going to make it more difficult to service should the controller have a fault in the future but at least we have more confidence the bike wont develop a fault.
We initially went for this bike as it is at the budget end of the market and we wanted to test if an ebike was going to work for my wifes commute. I would classify the leitner ebike as an entry level product and now that it is working reliably it is meeting our needs. I would suggest if you're looking for a commute bike to ride in all weather conditions then this bike is not suitable, however if you're looking for an entry level sunny day bike, then this bike will do the job.
Best Fun Ever - Leitner Milar Cruiser 24inch – Just took my e-bike out for an 18km spin up hill and down - picture 60 year old chubby female giggling going up a hill that would not have been attempted on the old push bike if it had been taken out of moth balls. Pedal assist let me pedal as much or as little as I wanted - I did huff and puff a bit but only because I want to get fit not because… Read more
I had to. The controls were simple, worked well and the bike zipped along beautifully on road and on bike paths. Using the "throttle only" made a hill start easy.
I made a few enquiries of Leitner before I decided to buy from them - email replies were fast with good detail and customer service via phone was very helpful. I ordered on line, the bike arrived on time and was well packed. I have no bike mechanic skills but put it together on my own with bit of "U-Tube" assist to give some visiual info to supplement the detailed manual provided. Took about 2 hours and then I fiddled with adjusting seat, handle bar heights etc for another hour.
It took me a year to decide to buy - I wasted a year .... I love it ... I recommend it .. Go for it!
Excellent product and really good after purchase service – I bought the Leitner step through electric bike to commute to work everyday about 7 months ago and I couldn't be happier. It gets me to work up hills and into the wind pretty easily and back the 10 km with no problems. The service has been very good and I did have a small issue which was politely taken care of with no hassle. I love this bike and… Read more
the Leitner company. Best little investment this year. Now for the nitty gritty. I ride 20 km round trip to work mostly uphill one way. I seem to have headwinds in the morning and at night. I power through both without much of a sweat. I generally keep the power on high at all times and shift the gears up and down depending on the grade of the hill. I can go up pretty steep hills but you do have to work a little bit. The bike is heavy and with my weight 92kg and a backpack full of books lunch and clothing changes this bike gets a workout. I can generally make 2 round trips but start to run out of charge in the last kilometre or so of the second trip. It sort of sputters out and gives you the last kilometre which is no problem on flat but id be in trouble if that last kilometre were uphill. I generally charge it every night but no stress if I forget every once in awhile. The bike does exactly what I bought it for and was a fantastic purchase. I even got a child seat for it to take my son for the occasional bush rides on the weekend.
Thank you Leitner Bikes.
Positive reviews
An embedded part of my life in old age – Have now had my Milan cruiser for two years and this week completed a milestone marking up 10000 klms with the only repairs being 2 sets of tyres and brake pads.Given that I will be 80 years old next year with a bad knee I look forward to my 20 klm almost daily ride depending on weather conditions.I rely heavily on battery assist on hills and… Read more
windy days and still after daily charges retains max power.Also have a fold up model that I take in our caravan.Highly recommended.
Leitner eBike is fantastic!! And the company has great service – The Leitner Milan eBike is great. Fantastic bike with great features. And Leitner has great service. We are in the US, which they no longer serve, but they were very helpful with resolving our battery issue.
Great Bike – I have been riding a bike since I was 8 (now 78) I bought my Leitner Milan bike late 2021. I have had no trouble adapting to an electric bike, and have found the assistance that it gives me has taken all the pressure of my knees. I can not fault it, and can look forward to many more years of riding. My husband is now buying the Venice cruiser. Show details
Negative reviews
A drop of water could void your warranty – Decided to take my beloved 4 month old Milan Cruiser with me on a holiday. Drove through a rain shower on the way to my destination, it was not a huge storm by any means. Sadly, bike would not work on arrival. On calling Leitner for assistance, they inferred I had voided my warranty because of water possibly getting into some component. WOW.… Read more
Basically, this implies that one can only really ride or tow one's Leitner bike on a sunny day, if one is to avoid possibly voiding the warranty. Even inadvertently cycling over a small puddle! This extreme water danger is not adequately explained online nor verbally by sales staff nor in the user manual in clear concise language on Page 1. Verging on misleading & deceptive conduct which is a Trade Practices Act breach.
Hi HighnDry, Thank you for purchasing a Leitner electric… Read more
Mixed quality components – Have one for past three years - battery life and general operation ok. Cable disc brake model quality is very poor - will not stop descents on steeps hills such as Mount Street in Perth - dangerous. Had to replace them with Shimano versions. Recommend if in hilly area, look for a model with hydraulic brakes as you cannot retrofit hydraulic brake to a cable brake model. Show details
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Brakes failed have failed 3 times even though I keep tightening them – Bike arrived with issue straight away! The front light wouldn't work. fast forward 6 weeks of owning the bike and my brakes have completely failed with the break cable starting to unravel. So dangerous as I only realised the brakes had failed at a red light and I went flying into traffic. To make matters worse the stand has now failed. Highly recommend that no one buys this bike as there are massive safety issues!! Show details
Hi LDD, thank you for purchasing a Leitner Electric Bike.… Read more
Recent reviews
What a bike great fun and excercise – I purchased 2 bikes last year for my wife and myself and we have clocked over 800 kms each, the bikes are still like brand new with the powerful battery performing better than advertised. The sales and after sales assitance is 10 out of 10 which gives me total confidence on these bikes. Truly love this bike Show details
Brilliant!! – One ride on the bike, I was so impressed I bought my wife one. She loves hers as well. Found both bikes easy to assemble, no problems at all. Would recommend without hesitation!! Thank you Show details
Excellent Customer & Post Sales Service – The back mudguard on my new Milan Step-Through had been damaged in transit. A quick phone call to Alex at Leitner and my new mudguard arrived the next business day. Love the excellent customer service and the quality of the bike. Show details
Just what we were looking for – My wife and I are retired and have been looking for good quality and cost effective electric bikes. The Leitner bikes are great quality easy to ride and operate. Also the staff are very reliable and always in touch. Try one out, you will be happy. Dave Show details
Back riding again – At 86 years old, I was starting to get breathless keeping up with my much younger friends on my normal push-bike. Now with a little effort from this excellent Leitner 24" Milan step through, I feel on top of the world again, whilst riding with my friends, and in fact, in front of them and not always behind as before. Show details
Up,on, and having fun Ya Hoo – Thanks Leitner, for my Milan Cruiser.I had not ridden a bike for a very loooooong time,but once I got on it was great fun,once I got the hang of it I was fun,my neighbours came out to see me riding up and down our avenue,they wanted a go,so on they got,now, my neighbour is going to get one.Thank you Kitty for all your helping me understand the… Read more
finer details which got me going.Would have no problem recommending the Milan.I live in a retirement village, so it is easy going with learning to ride.Thanks again Kitty for your patience.
Love this e-bike! – After a very through study of all e-bike options and prices, I selected the step thru Cruiser. I have over 400 miles on it and can not say anything about this bike I don’t like. Well, maybe if it were a little lighter! It has allowed an 82 year old man to ride again! Show details
Leitner Milan 24 inch Step through – Our experience since purchasing our Lietner Milan e-bike has been nothing but a pleasure coupled with exceptional after sales service. Who would not want such a great bike. Leitner's after-sales service is nothing but exceptional rectifying a faulty charging unit with minimal fuss and fantastic service. The bike is used as regular transport and covers easily 20kms each day. Charging is quick and efficient and it is a pleasure to ride. Show details
Find out how Leitner Milan compares to other Road Bikes
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Leitner 24 inch Milan Electric Bike – I decided on the Leitner e-bike not only because of their excellent reviews, but I also liked the look of their bikes and price also was a major factor. Before purchasing the bike I rang the company on numerous occasions with different queries and have to say their customer service is excellent. The guidelines for the sizing of their bikes is… Read more
spot on. I was tempted to buy the 26 inch as I am five foot 2 inches, but was guided by their measurement scale and the Milan 24 inch fits me perfectly with plenty of room to extend the seat. I love the pedal assist and I am able to alter the gears when riding up a hill so that I am still exerting my legs for exercise.
I did a lot of Internet researching before deciding on the Leitner and tried a few e-bikes from different bicycle shops. My main objective was to get into shape. I am 63 years of age and it is the best thing I could have bought to keep me fit.
It’s just perfect – I received my 24in step through yesterday & I love it, the quality is exceptional. I found it reasonably easy to assemble, I had a few hiccups but that wasn’t a Leitner problem. It’s a stunning looking bike, extremely comfortable to ride & I just love the fact that I have nothing else to spend as it comes with lights, rear rack etc. I don’t drive… Read more
so this bike is going to be my main transport & even now has exceeded all my expectations. I am so glad I found Leitner electric Bikes.
Fully recommended. I love my Milan Cruiser – I purchased my Milan Cruiser approximately 5 weeks ago and have ridden it to work most days. On arrival we found the front disc rotor was bent so contacted Tim at Leitner and he sent a replacement that day. That is excellent after sales service which isn’t so common these days. The bike is one of my best purchases yet! It was easy to assemble… Read more
, looks great and the ride is smooth and comfortable. I would recommend Leitner bikes to anyone . I really like the step through feature which would suit any aged person but especially those who are less able to get their leg over a bike with a bar. The brakes are excellent, comfy seat, a good loud bell, smooth brakes, excellent price . I purchased the smaller battery which is easily enough for me and also easy to remove as the seat lifts . I really can’t fault the bike or the service from Tim .
Makes riding fun again – I bought a Milan step through for my wife to try first, having rented ebikes a couple of times. So impressed that we now have one each. Easy to put together and great fun to ride. We're off!!! In fact, just finished riding around 20klm together including a long hill home. Show details
I like these ebikes! – My wife and I travelled to Noosa and rode rented ebikes there for the first time. The fun was enough to hook us both. Since then we've bought two Leitner ebikes and delight in riding them. If you're retired and want to stay active, ebikes are the way to go. You'll ride more often. You'll go further. And you'll have fun doing it. We love to… Read more
ride to a pizza place and strap a pizza to a luggage rack, then find a vacant picnic table beside the Yarra River. I could tell about more rides, but that would fill up the page. Just get one. Don't wait.
Five stars all round – Leitner understand good customer service and make an excellent product! A quick phone call to check on a detail and my bike was dispatched within 24hrs. The online assembly manual is the best I have seen anywhere for anything, kudos! I was able to assemble the bike unassisted with one hand in plaster with the tools provided. The bike is solid… Read more
and a pleasure to ride. Maintenance instructions are clear and and simple, no special tools or skills required. A follow up email question was answered promptly and courteously, customer service is taken seriously and greatly appreciated.
Made me feel like a kid again – From the day we put the bikes together I haven't been of it. I am 71 years old and a bit overweight the pedal assist is really great. The disk brakes are terrific. I am going places on the bike that I thought would be to hard at my age. The bikes have given our lives a whole new dimension. If your are getting old and think that there is not much to look forward to, think again. There's plenty of life left. Show details
Excellent Product and Service – What a wonderful experience! Very fast delivery of a quality product. The downloaded manual is excellent, very user-friendly and the customer service is first class. This was bought for our disabled son who had struggled with riding his normal bike uphill and he just loves how easy he now does it. Show details
Great price and customer service – Easy to assemble - all tools provided with useful instructions, value for money, good looking bike. Post sale customer service great. Throttle doesn’t compare to more expensive e bikes but pedal assist gets you up most hills with some effort. Has got my post knee replacement husband back in the saddle:) Show details
Great bike, am very happy !! – I have MS and need a bike that is reliable not just to get me there but to get me back as well with ease, its great !, It is a solid structure, which folds to make it easier, The throttle unlock is fantastic to travel over grass or hills with ease, Thankyou Show details
Absolutely love my bike! – What a fantastic bike, I ride it every weekend, I have one and my husband has another style Leitner bike. Have had both of them for around 7 months, great price and quality overall. The only thing I don't really like are the flimsy mudguards, hand grips could be an inch longer, everything else so far I am delighted with. Show details
Great bike, good service, competitive price, nice people to deal with! – After using a couple of electric bikes in Europe for cycling trips and investigating buying one from a number of shops in Australia, I decided to go with an online order from Leitner and I couldn't fault their advice, delivery, service & followup. We live on top of a hill and I found that I was using my conventional bike less and less because of… Read more
the pull to get home. I just love this bike, not just because it gets me from A to B, but because it is simply a joy to ride! I go anywhere and no longer plan routes according to the terrain and I can still get a good workout by turning off the power if I want to. Don't hesitate - these are good people!
Great bike great service – I have had the bike for 1 year now...I love it. It's a great commuter and it's fun to ride.. my 16 year old son also loves it as he uses it to get to commute to his part time job....last week the charger stop working. I rang up And the charger was promptly replaced under warranty.. so I am very happy with the product and the backup service. Show details
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We are sorry to hear about your experience on the Milan… Read more (+1 reply)