Great value for money
Helpful customer service
- Verified purchase
Great fun. Easy to use.
Had the bike for two weeks now. Easy to assemble. The bike has proved to be very useful like going to the shops. A great alternative to the car. No problems at all. The bike performs very well and is fun to use.
Purchased in February 2021 at Leitner Online store for $1,655.00.
What a bike great fun and excercise
I purchased 2 bikes last year for my wife and myself and we have clocked over 800 kms each, the bikes are still like brand new with the powerful battery performing better than advertised.
The sales and after sales assitance is 10 out of 10 which gives me total confidence on these bikes.
Truly love this bike
Purchased in August 2020 for $1,500.00.
Great after sales service
I own a bike shop and recently had a person bring a Leitner E bike into the shop with a problem with the light at the front of the bike, I rang the Leitner people to get advice on how to fix the problem and the person I was transferred to was very helpful in diagnosing the problem and guided me through the repair.
Great after sales service .
Shoal Bay Bike Hire
Was happy after 6 months of riding spoke broke on back wheel. Bike shop fixed it now 10 days 4 flat tyres. Is this a problem with e bikes. Contacted company no answer as yet. We’ll see if company any good. Now highly impressed with communication and back up. Bike company communicated with bike company fixing problem. Excellent service by all to get me riding again. thank you
Purchased in June 2020 at Leitner for $1,800.00.
One ride on the bike, I was so impressed I bought my wife one. She loves hers as well. Found both bikes easy to assemble, no problems at all. Would recommend without hesitation!! Thank you
Purchased in November 2020.
A great e bike
Ideal for what i use it for. Rail trails and quiet roads. Battery power is more than adequate and does the 44 ks of the Tumbarumba to Rosewood easily. Just love the Leitner step through. Just great .Thanks Leitner.
Purchased in July 2020 at Online for $1,290.00.
Excellent Customer & Post Sales Service
The back mudguard on my new Milan Step-Through had been damaged in transit. A quick phone call to Alex at Leitner and my new mudguard arrived the next business day. Love the excellent customer service and the quality of the bike.
Purchased in August 2020 for $1,400.00.
Just what we were looking for.
My wife and I are retired and have been looking for good quality and cost effective electric bikes. The Leitner bikes are great quality easy to ride and operate. Also the staff are very reliable and always in touch.
Try one out, you will be happy.
Purchased in June 2020 for $1,235.00.
Back riding again
At 86 years old, I was starting to get breathless keeping up with my much younger friends on my normal push-bike. Now with a little effort from this excellent Leitner 24" Milan step through, I feel on top of the world again, whilst riding with my friends, and in fact, in front of them and not always behind as before.
Purchased in June 2020 at Leitner Online store for $1,545.00.
Up,on, and having fun Ya Hoo
Thanks Leitner, for my Milan Cruiser.I had not ridden a bike for a very loooooong time,but once I got on it was great fun,once I got the hang of it I was fun,my neighbours came out to see me riding up and down our avenue,they wanted a go,so on they got,now, my neighbour is going to get one.Thank you Kitty for all your helping me understand the finer details which got me going.Would have no problem recommending the Milan.I live in a retirement village, so it is easy going with learning to ride.Thanks again Kitty for your patience.
Purchased in May 2020.
Love this e-bike!
After a very through study of all e-bike options and prices, I selected the step thru Cruiser. I have over 400 miles on it and can not say anything about this bike I don’t like. Well, maybe if it were a little lighter! It has allowed an 82 year old man to ride again!
Purchased in January 2019 at Direct from company, on line.
Mixed quality components
Have one for past three years - battery life and general operation ok. Cable disc brake model quality is very poor - will not stop descents on steeps hills such as Mount Street in Perth - dangerous. Had to replace them with Shimano versions. Recommend if in hilly area, look for a model with hydraulic brakes as you cannot retrofit hydraulic brake to a cable brake model.
Purchased in October 2017.
Best choice for fun and excitement
This being our first e-bike, the choice was simple. You can't be the price for the high build quality and performance. Highly recommended to anyone looking for a new E-bike
John B. - Brooklyn, New York
Purchased in May 2019 at Leitner Online store.
Two bikes for double the fun.
Like so many other reviews about Leitner e bikes, our experience has been excellent, right from the communication at the time of our pre-order through to delivery being organised. The packaging and delivered condition was perfect and assembly was logical and very easy and we found our two step through cruiser bikes to be complete and of high quality straight out of the box. I did double check all tensions of nuts and screws as suggested in the assembly instruction and didn't find any issues that needed attention. Experimented with gears and pow...er levels for the first half hour of riding to find the settings most suited to our level of riding with a little exercise for these aging bodies. Just a wonderful experience to be able to enjoy riding a bike again. Well done to the team at Leitner for producing a terrific product at such an affordable price. We are rapped. Russ from Gwelup WA
Purchased in May 2019 at On line for $1,425.00.
Brakes failed have failed 3 times even though I keep tightening them
Bike arrived with issue straight away! The front light wouldn't work. fast forward 6 weeks of owning the bike and my brakes have completely failed with the break cable starting to unravel. So dangerous as I only realised the brakes had failed at a red light and I went flying into traffic. To make matters worse the stand has now failed. Highly recommend that no one buys this bike as there are massive safety issues!!
Purchased in April 2019.
The gift of smile to my girlfriend!!
Ordered a black Venice Cruiser at sale price for my girlfriend after several days of research and comparisons on line. This bike has optional equipment included that other brands charge extra for. Also a more powerful battery than others at its price. Front and back disc brakes add extra value. The bike shipped the day after I bought it and arrived in the Pittsburgh area in six days. Out of box assembly went smoothly and only took a reasonable amount of time. The build quality of this bike is fine, but I think it would hold up best if used on...pavement, grass and rails to trails type bike trails. However we are both in our sixties and that was our intended use for it anyway. Now the good part. This bike is a blast to ride. My girlfriend hasn't ridden a bike in along time and was nervous, so we went to the local school and rode in the parking lot. After a few miles of practice she was amazed by the pedal assist and loved using the twist throttle just to leave me in the dust on my standard bike. The hub motor ran smooth and quite and had plenty of get up and go. I was able to reach 22 mph. Needless to say she had a big smile the whole time. Next we are looking forward to riding a local rail to trails. At this point all I can say that if this bike seems to be good value, especially when compared to others in its price range. We haven't put many miles on the bike yet so the final hope is it stays dependable for many miles to come and based on how things have gone so far, I think it will. July 4th 2019 Update: Excellent customer service This review is a follow up to my original review I posted in May 2019, when we got the bike new. Since then my girlfriend has ridden her Venice Cruiser many miles on our local rails to trails. She absolutely loves this bike. It performs flawlessly and is a joy to ride. As I stated in my original review, it was the gift of smile to my girlfriend. Based on her experiences with the Venice Cruiser, I highly recommend this bike.
Purchased in June 2019 at Leitner Online store for $1,099.00.
It’s just perfect
I received my 24in step through yesterday & I love it, the quality is exceptional.
I found it reasonably easy to assemble, I had a few hiccups but that wasn’t a Leitner problem.
It’s a stunning looking bike, extremely comfortable to ride & I just love the fact that I have nothing else to spend as it comes with lights, rear rack etc.
I don’t drive so this bike is going to be my main transport & even now has exceeded all my expectations.
I am so glad I found Leitner electric Bikes.
Purchased in May 2019.
- Verified purchase
Fully recommended. I love my Milan Cruiser
I purchased my Milan Cruiser approximately 5 weeks ago and have ridden it to work most days. On arrival we found the front disc rotor was bent so contacted Tim at Leitner and he sent a replacement that day. That is excellent after sales service which isn’t so common these days. The bike is one of my best purchases yet! It was easy to assemble , looks great and the ride is smooth and comfortable. I would recommend Leitner bikes to anyone . I really like the step through feature which would suit any aged person but especially those who are l...ess able to get their leg over a bike with a bar. The brakes are excellent, comfy seat, a good loud bell, smooth brakes, excellent price . I purchased the smaller battery which is easily enough for me and also easy to remove as the seat lifts . I really can’t fault the bike or the service from Tim .
Purchased in January 2019 at Leitner Online store.
Having a wonderful time!
I just love my new Venice Cruiser as it allows me to really enjoy the ride. I live on top of a hill and now I just press + to three bars and up I go. My husband is now ordering one so he can keep up with me on our rides. We are recently retired and our electric bikes are part of our new lifestyle.
The Venice Cruiser bike is so much fun. I am really glad I made the decision to buy one.
Purchased in January 2019 at Leitner Online store.
- Verified purchase
Good handling of a difficult situation
I recently ordered a Leitner Venice however, through no fault of Leitner, the bike arrived severely damaged.
They arranged to have the damaged bike picked up and to send me a new replacement bike, there were a few other issues with the courier company but the sales person at leitner really did her best to make the situation as fast and easy as possible
Questions & Answers
Help! I'm 4' 10" or 148cm tall. Can the bike be modified to suit me? Jenny
I purchased a Leitner bike December 2019. It’s the 2nd one we’ve had. Everything was great until we got caught by rain one time. I opened the box to drain the water and placed a hairdryer to dry the unit out. Next morning was fine, everything worked. Next day when I turned the key it took off by itself. Now nothing. I’ve just sprayed all the connections with a contact cleaner spray. Still nothing. Anyone have any advice? I’ve emailed Leitner twice asking for advice but still haven’t heard back?
Hi, I am almost ready to purchase 2 Leitner ebikes and am totally confused with sizes as when I have looked at ebikes in the bike shops they all tell me 24 or 26 inch step through bikes are too small for 5'4 and 5'7 females.
How do the Leitner sizes correspond to the small, medium or large of other brands of bikes?
Dear Kerry, Thanks for your message. We would suggest the 24" Milan Cruiser for 5'4" riders and 26" Venice Cruiser for 5'7" riders. Please check out the bikes' dimensions on your weight ensuring the minimum seat height is suitable for the riders as everyone is built differently. You would like to ensure that the riders will be able to have both feet touching the ground while at stationary. Please visit our website for dimensions: https://leitner.com.au/collections/electric-bikes. Hope this helps. If you have further questions, please feel free to contact our friendly customer service team on 1300 856 725 or via email at firstname.lastname@example.org to discuss further. Thank you!
I would recommend you sit on a bike or two before purchasing one as once you buy the bike your stuck with it so i would suggest you sit on a few bikes and even take one or two for a test ride before you purchase one.
- A low-step frame that suits riders 5’5 (165cm) and taller
- Curved cruiser handlebars, which designed for comfortable and leisurely riding
- Puncture-resistant tires for smooth sailing over rocky terrain
- Samsung battery cells are thought to be more powerful and longer-lasting than other battery types
- Hub motor: a motor that fits into the centre of a bike wheel
- Extras include: Mudguards, chainguard, front & rear lights, rear rack, stand, bell and tool-kit to help with assembly
Points of praise
- Some happy reviewers claimed that the batteries on this bike worked even better than advertised.
- Like other Leitner electric bikes, the Step Through bike facilitated a limited amount of exercise, but the inclusion of the motor ensured that it wasn’t too strenuous
- Many reviewers had no problem with assembling this bike, reporting that they pieced the bike and were off riding in no time.
- The Leitner Step Through helped people who weren’t too comfortable with exercising transition back into it in a way that many found non-intimidating and not too strenuous.
- Leitner customer service often sent through replacement parts at no cost to the customer.
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