More than impressed
Delivery to outskirts of rural township was extremely quick. My 26" Electric Trike-bike from Brisbane was well packed. Only thing missing was instructions for the electric trike but instructions for construction for normal trike was in box, it helped but needed more info, a phone call and all sorted, easy.
well you get what you pay for
45 minutes to assemble it took me three days, and then at a bike shop to check over., cost me $120 the front brake assembly to fit the mudguard had to be replaced and also the rear brake line was frayed. Told by the bike guy at local , it was rubbish. .. as the bike shops do. Their all rubbish all brands other their own. don't believe them .BUT they all come the same place china (not a problem) I have no problems with trike bikes, they are ok.so go and buy one.Harry south coast nsw xx get someone to assemble it. good on you.
Happy with purchase
I'm really happy with the Fraser trike. Delivery was within a week, as I'm not 'handy person', I had it assembled by a bike workshop and so far I've had no problems, great for shopping trips, my little terrier happily sits in front basket. It's a taken a few trips to get used to having 3 wheels and therefore remembering the back is wider but overall fun to ride!
Beware - this is not a quality product.
Bought this bike around a year ago. First ride and a rear tyre punctured, Second ride and the other rear tyre punctured. We took it to a bike shop and they said the tyres were rubbish. The rear disc is bent (from new), makes a clunking noise on every revolution and can't be replaced - it's a welded item, not bolted. The bike came with an electrical cable unattached - a cable that goes into the braking system on the handle bars, assumedly to cut out the motor when braking. I sent an e-mail about the cable to the shop owner at trike-bike.com.au and never received a reply. The bike hasn't been used much throughout the year and now the motor won't go - battery shows it's fully charged, but the motor just won't go. Perhaps it's a case that you get what you pay for - there are a lot of more expensive electric trikes out there. But, in retrospect, I'd have paid more money and purchased a quality electric trike.
Good quality ride it everyday
Bought the bike probly three months ago and love it. I bought the larger frame with baby seat and am able to take my two Pomeranians along with me no dramas.
I researched a lot about the different brands and found trike-bike to be the most helpful and cost effective.
Mike was quick to respond to any questions I had and the sass in his response to online questions is hellerious .
The lady who works the phone was the nicest receptions I've talked to in a long time and was more than helpful placing the order
The bike arrived quickly 3 days to the central coast New South Wales , cost of transport was more than fair as I'd received other quotes from other company's and it was almost as much as the bike. The bike was packed very well with only a tiny blemish of frame but I would say given the distance it travel that was acceptable.
Putting the bike togeather was a little daunting but I used both written instructions and the videos I found on their website. Didn't take too long and the job was completed over a couple of beers. Once the main frame and cables are ran the rest was a piece of cake. The instructions could however use a little bit of up dating to explain a few things for the simpletons
Once the bike was together I couldn't wait and let me tell you..... holy cow their isn't anything like this to ride safe and effectively out there. It's extremely fun to ride and different and the novelty still hasn't worn off.
My baby loves her seat and while it may seam a little flimsy for the price ( which I believe is out of their control and other brands tell you you can't even get a seat) is more than capable for the job. It's extremely stable to load everything on and because of the baskets we now do our shopping with it as well
With the seven gears it can tackle such me serious hills, but in saying that I would have liked to have better brakes
Overall for the cost of the bike and everything else I couldn't recommend it more
Only lasted 12 months :-(
I thought it was amazing for the first 12 months but it's been nothing but problems since. The crank now completely falls apart on a weekly basis & I'm lucky I have a patient & helpful neighbour who is a qualified bike mechanic & fixes it each time for me as I don't have a car & with a disability it's the only transport I have to get my daughter to daycare each day. I'd also have no way of getting the bike to a bike shop for constant repairs nor would I have the funds to continuously have to keep getting it repaired. It was only fixed 3 days ago & it's already fallen apart again. I bought the bike 2 years ago but wasn't able to start riding it until 12 months ago. I ride it for 15min in the morning & 15min in the afternoon which is not excessive use, so I expected it to last a lot longer than 12 months before having continuous problems.
Bike is great, instructions need much improvement
The web-site tries (but fails) to properly handle the need to phone for a delivery quote if you are not in QLD, it's too easy to get all the way through ordering, only to find you're not paid the right amount for delivery. From a usability perspective, Trike-Bike need to redesign the shopping cart to make this process more obvious.
Let's also ignore the fact that TNT managed to split the two packages up and delivered one a day late and the other two days late! Incompetent twits.
The first point is that the packing is not adequate - bubble wrap is ok until the bubbles burst then it's no better than cellophane, the points of contact between parts should use cardboard to separate and protect them. We ended up with four not insignificant scratches which I feel would have been avoided with the judicious use of cardboard fillers. It would also be nice if they could identify a suitable matching car paint for each colour so that the user could do decent matching touch-ups.
Next, as noted by other reviewers, the instructions are also inadequate. There is no parts list down to the level of the nuts and bolts - including to-scale of nuts and bolts, etc - making identifying which to use when a little difficult. I disagree with Trike Bike's comment that the instructions are getting too large - have you see a Lego instruction guide these days, or an IKEA one? The instructions should show a close up exploded diagrams of each and every fixture so there is no room for error. I found it necessary to watch bits of the video just to identify some parts. The photo's are often too small, with insufficient details and skip some of the important parts.
The video and the instructions assemble the bike differently - the instructions say they take precedence yet also keep pointing to the website and the video - make up your mind!!! This made finding the corresponding part in the video a lucky dip - videos can have embedded bookmarks added guys! Also there are some parts of the instructions which contradict the video (but the video was correct on at least one occasion). I write software for a living and the system instructions have to leave no room for error, you CANNOT have too much detail in the instructions, learn from IKEA. Once assembled there were also a few aspects of the brake/gear adjustments which were again poorly detailed.
I had a larger few parts which didn't fit satisfactorily - the rear wheel guard surrounds and the rear basket in particular - however I was able to tease the parts into proper place. The lower mount for the chain guard had become bent but this was also simply rectified. The cable end covers (nice to see them included) didn't seem to get a mention. At the very end of the instructions is... yet another pointer to the web site for more detail - either put it in the printed instructions included or don't print the thing, not this messy inadequate hybrid.
There is also a little note at the end suggesting the user spray the bike with WD40 or similar to control corrosion if near the sea. While I agree with the sentiment, it should tell them to avoid the brakes! WD40 on the front brakes will make them function poorly, if at all, but if you get it on the rear disk, you'll contaminate the brake pads and they'll squeal for eternity.
The bike itself is great, it took my wife (and the kids!) only a few minutes to come to grips with it - she has yet to go for a long ride but I have no concerns. It is decent construction and easy to ride, even for the most inexperienced.
I've been riding, building and racing bikes since I was about five(!) so this was not a hard task for me. However, you really do need to mechanically minded, preferably with biking knowledge, to build this properly and release the full potential.
The Bike gets 5/5 but the instructions let it down, hence the 4/5.
Love Love Love my trike!
I have had my trike for over 12 months. Its amazing, I have poor balance and often fall off two wheelers, so this has given me freedom and safety. I would recommend it to anyone wanting to get out there get fit or just have some fun. The only downside was I mistakenly assembled it inside the house.... HMMMMMM then couldn't get it out...a lesson learned.
Perfect for shopping
Everthing I could want climbs hills with ease. Easy to handle love the seat with the back rest. Very comfortable to ride able to harness my dog in the rear basket. Purchased a rear mirror for right handle bar. Also added a rear flashing tail light. I am 57 and the envy at the local shops.
Great for me.
Absolutely the best for me. a little difficult to get used to at first due to the road camber.
But when most of us old farts were around 3 years old we rode trikes.
You just have to be a bit cautious at first.
Easy to assemble fr anyone with a mechanical aptitude.
I did a couple of modifications on the seat tube and clamp.
Trikes are stable if you ride on level ground. However if you ride across a slope they can suddenly tip over and throw you off fairly violently> This happened to me and I cracked my head on a concrete kerb. Luckily I had my crash helmet on or I could have ended up in hospital.
So very happy
I don't know what to say but I am extremely happy with my trike-bike. I live on the Gold Coast and was able to have it assembled by trike bike, they explained everything I needed to know before riding off and I am now guessing I have done 1000 km
Fantastic and easy enough to assemble.
I bought a yellow one for my wife [ to be ] ..... Due to a brain injury 15 years ago she has only limited vision in one eye. She of course has not driven a car for many years but is now mobile again on her "yellow peril" and absolutely loves it. I fitted a motor kit on it and now she regularly rides around the streets and footpaths of Ulverstone Tasmania. I ride with her on my leitner folding electric bike and we are almost daily stopped and asked about our machines. It appears that half the ladies , a lot of the men and many teenagers in town want one.
It does take a bit of practice before one feels confident but its well worth the effort. Just slow down for corners and watch out for kerbs potholes and steep cambered roads.
What's wrong with some people. are we so 'dumbed down ' that we can't even assemble a bike . it's not brain surgery for christs sake.
The brake are not the best, especially going down hills. Make sure the rim on the front and the rear disk is clean and free of oily residue ie overspray from rp7 or crc ..also sand paper the shiny gloss that occurs on the front brake blocks. The bottom bracket bearing ie crank needs adjustment after a few months running .
We have had it for two years now and have had no problems that a bit of common sense can't fix Geoff B
Great Bike would recommend to anyone
The Bike is great - a friend of mine is buying one after seeing mine. Trike-Bike are very friendly and helpful. It is worth paying the extra to have a professional put it together for you than trying to do it yourself and botching the job.
Think twice about trike.
So after doing a fair bit of research to purchase a 3 wheeled bike for my autistic daughter i finally settled on the foldable 20inch Trike bike. Website looked good, bikes looked good and most of all dont cost $800 like other brands.
Now i know why, delivery tine was very good. But after opening the box it was down hill from there, the assembly video and written instructions dont match, the written instructions dont cover all steps and there is no direction on what nut & bolt to use at each stage, so it was a guessing game for me also any chance of using a consistant nut & bolt size? So many different sizes.
The most disappointing thing though is the paint quality, cheap single coat application that chips off very very easily, so im expecting rust within 6 months.
Not a bad bike but are $350 cheaper for a reason.
love my trike bike
I love my trike bike. I did assemble it myself, so
I took my time doing so, following the video.This way I could unnderstand how each part works. It did need a few adjustments til I had it right. Mike at Trike bike took a long while getting back to me with some issues. Such as the chain cover not fitting over the chain correctlt. It was too small and would catch. Apparently this design had changed and was supplied in the last 18 months.So I have just left it off. I was frustrated in trying to get the derailler supplied to move across all gear changes. Due to delayed communication from trike bike I had a bike shop sort it for me. The derailler supplied was incompatible with the bike, so had a new one installed. I still have'nt heard back from Trike Bike about this issue.
However, it is worth the effort and I am extremely happy getting around on my trike bike.It is not great on the few hills we have, so I push it up...and stand to peddle up the slight hills. Down the track I will get another with a motor, as I get older, to tackle the hills. But I think I will purchase it already assembled.
Bearings in back hub must have been bad or dodgy. Drive side bearing collapsed after two weeks riding by my wife.
Electrics can be fitted after purchase
Hi everyone I had my electrics fitted after I brought my bike so that isn't a problem and helps on long rides when your legs get tired or there's a bit of a incline you simply just hold on the start button keep it down while peddling till slow mode lights up then remove finger of switch, I have not used medium or fast as slow mode is enough power for me . Yes the cost was expensive but you've got live once and a while instead sitting around the house.
Great after i got used to riding it
it took me about 30 minutes to get used to riding again after so many years, felt funny at first but got the hang of it.
Some people say it was hard to put together here but my son was happy to swap assembly for roast dinner. Instructions were good, video was better, no missing parts, took about 2 hours from start to finish, had small trouble with gears clicking but got the instructions how to fix from the seller and all good.
Would have liked electric but brought this to start with.
Great for trips to the local shops, easy on small hills but would be harder on steep hills. I think about my new freedoms but dont go too far from home, maybe 2 kilometers only.
Overall i am very happy and love everybody stopping me on the bayside track to see what it is I am riding
I bought a trike bike built by the distributer. Have had a bake mechanic look at it and it has problems with the gear and brakes. I nearly hit a car because the brakes didn't work
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