Worst phone ever and no useful company support. VTec 17250
Can only hear other party by using the speaker phone function. Normal, and boost function no use. Playback on answer machine function is often so 'garbled' that message cannot be understood. Sent the phone back to the factory and had it returned as 'nothing wrong'. No offer of refund and not fixed. Worst phone ever!
Worst phone I have used in my 55 years of owning a phone.
Now that I have been forced to go the NBN way and not very good information about it all, I had to have a cordless phone. The Vtech 17250 was the only one the the Telstra Shop had. Absolutely terrible. No back up service from the Telstra Shop and worse from vtech themselves. Can't hear the ring tone well, and can't hear the other party, even though I use the boost and have it at it's maximum. Only 6-7 rings, which means I can't get to it in time. I cannot increase rings as it tells me I have been unsuccessful. Very disappointed. W...ill have to travel to a city now and choose a Panasonic or something similar. They say to shop local - what for? No service and certainly no variety...........Elsie December 4th 2019 Update: Worst Service ever Gave up on this phone. Tried to get help from VTech and was fobbed off by someone who didn't have a clue. Gave up - Threw it away and got a Uniden. Not much better service though, but slightly better to use and get around the menu options. Good luck... Elsie
Purchased in November 2018 for $79.00.
Good little device
Bargain off JB hifi, good pricing
Easy to use, clear instructions
Nothing fancy a good basic hand set
Good coverage from base, even upstairs
Ring tone not loud enough in my loud house
Good value for money
You get what you paid for, no complaints,
Battery lasts well too.
One handset Vtech 15250 Kaput
After 2yrs one handset won't work (keeps peeping). We swapped batteries also did the disconnect procedure. Product support said it's kaput and could purchase another for $29. However, as main base (in office) and second cradle (kitchen) both work using the one handset, I won't bother even if a bit inconvenient moving the one remaining handset from office to kitchen. I found the menu where I can now get 8 calls (instead of 6) before the answering machine kicks in. Other than that one disappointment i.e. one still working, the other kaput, they are compact nice looking units.
Brought x2 units in a matter of 3 days first one plugged in caught fire within 2 mins
took back for refund and replacement
got the replacement sure enough decides to spontaneously combust both times being the base of the handset
rang the retailer to let them know (officeworks) who did not believe my claims luckily took video
Can't even move menu to date and time setting!
Purchased two days ago from Australia Post. I can't even set the date and time as the menu button only goes to phone book. Emailed company, not follow up. The only reason I purchased the phone/ answering machine was that an old 20+ years answering machine had given up. If I can return it I would but I've put the battery in and used the phone for calls. $40 of wasted space. KISS. The user guide doesn't fulfill its promises.
April 5th 2018 Update: Better
Finally after 18 months someone set it up for me (takes a funeral to get family home!) ...and actually got the date and time to work. . Have used it for calls and answering machine. Still super complex, the instruction book is left underneath the hand set. Now to see how it goes over time. Miss having time displayed as my old phone/answering machine had. Purchase date is a guess.
Great little phone !
Whilst we both have mobiles, we still have a need for a good cordless phone for the house (mainly for international calls) and after a recent poor purchase we went searching for yet another cordless phone, but at the same time, reluctant to spend yet more money on something that may, or may not, be OK.
We came across this VTech phone with answering machine in Officeworks - it was only $44.00 - it looked nice and had a nice feel to it - so we bought it.
Well, this has to be one of our best buy's of the year so far. It's brilliant. Very easy to...
Questions & Answers
Hi can anyone help? im not sure how to turn off the pre-recorded message and replace it with my own personal one.
Thanks in advance Kylie
Sorry Kylie, I've given up with the VTech, no one from the firm has replied to my email and I've packed it away. Can't even get my money back from Australia Post as they say I've used it. Ie put the battery in and tried to set it up. I hope someone else can help you. My only comment ,DONT BUY THE VTECH 15250. ChrisM
Here is a link to an online manual:
Page 70 describes how to change the announcement (OGM). I'm not with the phone now so can't test this process again myself.
Hope this helps. If you get it going ok maybe you can buy a cheap spare phone from Chris M! Ours still works fine.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.