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Vtech RM5762

Vtech RM5762

 Verified
Vtech RM5762
1.9

14 reviews

Positive vs Negative
21%79%
Build Quality
2.7
Value for Money
1.7
Ease of Use
2.5
Battery Life
2.3
Connectivity / Reliability
2.2
Audio Quality
2.8
Video Quality
2.7
14 reviews
Snidamar
Snidamar3 posts
 

The worst camera on the market! – I can see why they have a two year warranty - that is only how long it'll last if you're lucky. This camera has poor quality picture and weird temperature readings. The actual monitor handset has stopped charging altogether so the whole unit is useless. Baby bunting refuses to help and vtech obviously knows it's now out of warranty so there's no… Read more

option but to throw it away - fantastic! I'm glad we didn't buy this full price because it's an absolute joke.

Beware do not buy - it is a terrible product and no one in their right mind should recommend it.

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Sam
Sam4 posts
 

Worst monitor- bad service – Worst monitor. Constantly looses connection. Inaccurate temperature readings. Used it maybe 5 times with first baby then packed away as I didn’t have time to sort out the problem. Just got it out of cupboard to use for our second baby (2.5 yrs later) and it doesn’t work at all. Called VTech & Baby Bunting and was told by both companies nothing… Read more

could be done as it was out of warranty. Warranty is 2 years. I explained that it has only been used a handful of times. very frustrating. Don’t buy!! Going in the bin :(

Oliver Millward
Oliver MillwardVIC2 posts
  Verified

Terrible product, not safe – We have had two of these monitors in 8 months due to issues with - Bad connection (drops out in the middle of the night and beeps waking you up) Connection to the network has not worked on either monitor so we have never been able to use the app! Terrible battery life, my Nokia 3310 in the cupboard from 2002 still holds better charge! Temperature… Read more

is incorrect by about 5 degrees.

In this day and age with cutting edge technology you really thought they would have got at least one feature right! Nope. Rubbish.

Brittany Ward
Brittany WardQLD
 

Battery problem and picture quality issue – If you’re looking for a monitor with good battery life this is not it. It sits on charge all day but dies within a couple of hours, which results in having to use my phone app. Picture quality also not the best. Show details

Totally fed up
Totally fed up4 posts
 

Do not buy - connection is awful – Unhappy. Difficult to setup. Connection drops out to the monitor every night, even though it is working on the app. Can only use on one phone at a time. Awful, awful product. Do not buy. Show details

The_Chubbster
The_ChubbsterNSW13 posts
 
Build Quality
Ease of Use
Functionality

Not designed by someone with kids - April 2021 Update – ***I felt that I should update my review and explain why I dropped it to 1 star.**** After several weeks of having to get up every hour to re-start the soothing sounds, I now strongly feel that the designers of this monitor/software simply did not do any market research. So much drama when a simple continuous play feature on music and soothing… Read more

sounds instead of auto timer would have easily earnt this unit a 5 star. Cannot return it to Baby Bunting so will sell online and buy an Oricom which we previously had but it was an older model and only 1 camera (was great little unit).

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Bought this from Baby Bunting and have a second monitor paired to it. I just want to point out that we have a meshed WIFI so no weak areas around our house or backyard.

The main monitor works as it should with pretty good range, clarity and night vision. The cameras are great, easy to rotate and attach to walls.

Unfortunately, the application on the main monitor and the Android App has one serious flaw that should be corrected. You cannot keep any of the lullaby's or soothing noises on for any longer than 1 hour. No continuous play. Which means that you have to continuously log into the app throughout the night when the kids wake up to start the lullaby's or soothing noises. If it played continuously they easily settle back down. Just frustrating when you have feeding and other things to worry about at 2am.

Emma
EmmaWA
  Verified

Bad connection and sound – Connection to my wifi worked well until I took my monitor away on holidays with us and connected it to another network. Once coming home to try reconnected to our wifi the monitor now needs reconnecting EVERY time we want to use it which takes 5-10 mins. My baby is still on 3/4 naps a day so I'm having to reconnect my wifi and camera multiple… Read more

times a day!

Sound quality of the lullabies is EXTREMELY bad, it just sounds like distorted music which baby can not sleep to.

Battery life does not last a full day.

Only positives about this product is the quality of the HD camera. I can see my baby perfectly and the parent unit is a great size. Range is very good. I can take my camera outside and still have connection.

Upon buying a new camera I will be reading reviews and not going on a "trained" employees recommendation! I was also told I can use this camera without wifi if needed, which you cannot.

This would be a great product if I did not have to spend an hour a day reconnecting or worrying about the connection dropping out in the middle of the night, which happens atleast every couple of nights.

Jill T
Jill T
 

Great monitor. Does everything really well – Excellent vision in both day and night. We use the base monitor and the phone app. Has great range throughout our house (2 story). We use the music and bub loves it. Temperature is out by about 2 degrees but it does say that it has an error margin in the manual. Show details

Sara
Sara
 
Build Quality
Ease of Use
Video Quality

Crap – We bought this monitor so we could have 2 cameras going. 1 for each of our kids in their rooms. Initially they were great! Being able to have two cameras in separate rooms was so handy and you could just flick between them. But the more we use it, especially individually... the more we realise that that’s the only real handy thing about them. … Read more

Camera’s constantly stop working and drop out. The start up is slow and takes several minutes to ‘wake’ camera into working mode. Randomly scroll around the room before fixing on another random spot, only to have to find baby manually again.

Have rung customer service and have been told that sometimes a storm can knock them out and to re-pair them under a different number camera and it should come back up.

I feel like we’re constantly re-pairing camera’s.

Camera quality can also be funny at times. Unless in a well lit up room, it changes constantly from day/night vision automatically.. which I know can be changed..

We have long verticals blinds in our room and with the slightest breeze they can move, which throws the vision and camera quality off.

Would not recommend nor buy again.

Tegan Malone
Tegan MaloneQLD5 posts
 

Would give 0 star rating if I could – What a joke this product is!! Constantly have to reconnect camera to monitor. When pressing the talk button to talk to bub IT DOES NOT WORK! Throughout the night EVERY NIGHT it will beep at me saying it’s not connected and will also just read ‘connecting to camera’ but when I look on my app it’s working....... go figure!! Then the temperature… Read more

reading infuriates me the most! Its telling me that my room temperature is at 29-32 degrees all day but the gauge that put in my room ranges from 21-24 degrees. I live in central Queensland and it’s not even summer yet and the temperatures are high so I’m constantly up and down checking on bub to see what her rooms at and feels like... This technology gives you no peace of mind at all and I definitely would not waste your money even if it was to go on sale for $50 or for free! An absolute joke of a product and a big waste of money! Like my subject says, I would give it 0 stars if I could! Such a disappointment!

hsv7ltr
hsv7ltr
 

Worse than other brands by far – Bottom line - poor vision in anything less than a bright room. - bright LED lights on camera that will disturb even an adult trying to sleep. - slow to connect. - poor range of motion. We have been using the vetch monitor for 2 weeks and trouble shoot issues daily. Or should I say nightly. Due to the extremely poor night vision being the main… Read more

problem. It is barely viewable at night and has rather bright LED lights on the camera that disturb our child and myself when its dark. Even in a relatively bright room it will display a dark picture. Regardless of whether these issues can be fixed I would advise using another brand. We have never used Vtech until now and as time poor parents any issues like this are unwelcome.

Peter
PeterSA2 posts
 
Build Quality
Functionality

Cannot be relied upon – Bought this when our baby was born because we have a 10 acre property and thought the ability to keep an eye on our little using the mobile phone would justify the cost. It doesn't. It simply cannot be relied upon across a 4G mobile network. We can stream 4K video to a mobile anywhere on our property but the baby monitor rarely is able to sign in & connect let alone produce an image that isn't frozen. As for HD claim, that's just laughable. Show details

Pete
PeteNSW
  Verified

Vtech RM5762 works really well and is easy to use – I have had the Vtech RM5762 for a week now. We purchased it to help monitor my elderly mother-in-law who lives with us. I read some product reviews on the internet and also read the Australian Choice organisation’s product testing results (which rated its slightly less sophisticate sibling, the RM5752, very highly). I have so far found the product… Read more

to be very good and I would recommend it. The product was relatively easy to set up, with large, easy to understand picture and text based instructions. Just have a little patience and follow the setup instructions carefully, one step at a time. This product has a single camera unit and a parenting unit in the box, but it can expand to take 3 more cameras if needs be. The camera needs to be plugged into power. The box has a mounting bracket that can screw into the wall to place at a different height and/or location, than the room’s furnishings would allow, else, it can just sit on a piece of furniture. The parenting unit has a rechargeable battery and a power connection. Charging the battery is like charging your phone. When disconnected from power, the battery runs the unit, which makes it convenient to take with you when you move around the house. I don’t know how long the battery lasts, but other reviews say around 4 hrs if in power save mode. Th parent unit has a little stand that allows it to sit upright and/or recline a little. The really great feature is the ability of the product to allow its camera to be monitored by your smart phone, so you can see the image where ever you are in the world, if you have an internet connection. The camera in the RM5762 is motorised, which enables it to pan and tilt (via remote control using the parent unit or phone). This seems to be the main difference between this model and its junior sibling model, the RM5752. The parent unit is well set out and easy to use. It has a good size 5 inch screen that shows the camera image in 1080p HD colour. It has LEDs showing when connected to the internet and power. The main screen shows internet signal strength, battery charge, temperature of room being monitored, motion detection, and of course, the camera image. The unit has a LCD on/off button, which is convenient when you don’t want the screen showing the camera image, but still want to hear the audio that the camera’s microphone is picking up and sending to the parent unit. After a few minutes the camera image on the screen dims somewhat (this can be set to not dim as well), which is good at night, as it’s not super bright and annoying. The night vision in the parent unit is great, as it shows a good clear picture in low light. You can also press a button on the parent unit to talk through to the camera unit, so the occupants of the room it’s monitoring can hear what you say, and a button to play a lullaby into the room (haven’t used this feature yet). To round out the parent unit’s buttons, it has a menu/select button, up/down/left/right buttons to pan/tilt the camera unit and for menu navigation, zoom in and out buttons (x1 and x2 zooming) for the camera, and +/- volume buttons for the audio. The menus are very easy and intuitive, and offer some advanced options to set sensitivity for sound and movement. At night we have the parent unit at one end of the house, on the second floor of 2 storey house and the camera unit at the other end of the house on the ground level. The Wi-fi router is on the ground level in the middle of the house. We have very good internet and wi-fi speed and coverage in our house, so, so far, there hasn’t been any issues connecting the parent unit to the camera unit, and communication between them has been incident free all night. We installed the Vtech app onto our iPhones and were able to connect it to the camera so that it acts as a parent unit. We don’t have a lot of experience with it so far, but seems to work ok. One thing I did note, was that if a second phone wants to connect to the same camera, it can’t unless the first relinquishes it’s link to the camera. Don’t know if this is user error or by design, but if it’s the latter, then that’s a pity as having mum and dad’s phone connected to the same camera would be highly desirable. Will research this a bit more. Overall though, we’re very happy with the unit and would recommend it.

cat2devnull
cat2devnullACT14 posts
  Verified

Awesome WiFi Baby Monitor – Just upgraded from an old Uniden BW3451R and the difference is significant. FYI the RM5762 and RM5752 are basically the same unit just the RM5762 has the pan/tilt camera. Battery: The battery life is probably the main weak point of this unit. If you let it go into power save mode when baby is not moving or crying you will get about 4h. Charging:… Read more

It uses a standard 3.5x1.35mm barrel plug. We bought a couple of USB-A to barrel plug cables off eBay for $4 each so we could have the unit on charge when we were in the living room or kitchen etc. Just keep in mind that it needs a fast charge USB port (1.5A or higher). Picture: Both day and night mode are great. The camera has wide/normal modes and zoom so very flexible. The unit has an LCD on/off button which is handy and it will power down the screen in about 10sec if there is not movement/noise so it won't keep you awake at night. Also when you wake the unit with a button press it will initially turn the screen on in low power mode so you won't burn your eyes out when checking on bubs at 2am. Noise Indicator: If running with the speaker off, you can still see if baby is crying via the onscreen bar graph but obviously the screen has to be on to see it. Would be nice if it was a seperate set of LEDs like the Uniden. Range: OK, here is where I have heard some negative things about this unit. It needs good quality WiFi to work. If it looses signal then it will beep and annoy you, and obviously not work. I have a nice setup using a pair of Ubiquity UniFi AC Pro access points (one at each end of my 5 bedroom house) and as a result the baby monitor has been flawless. If you have a $99 WiFi modem supplied by your ISP sitting at one end of the house, your experience may be very different. Of course this will not work if you don't have WiFi at home or use your mobile as a personal hot spot for your home WiFi. App: Again here the RM5762 has an edge. Because it is a WiFi solution, it is already on your WiFi network in order to work in the first place so no messing around to get it connected and working. It's easy to control the camera, turn on/off music/comfort-noises, take photos and videos, etc. Installation: The installation can be a bit fiddly. It took a couple of attempts for the controller to see the camera. Also I was advised that the WiFi only supports bands 1-10 (not 11) so make sure you haven't locked your WiFi access point to band 11 or it will never connect. Music: You can use the app or controller to turn on music and soothing sounds. It has an auto off timer which is handy so you don't need to remember. Controller: Clear screen with the right number of dedicated control buttons for volume, zoom, talk. The GUI menus could be better. It takes a lot of button clicks to adjust any settings.

Summary: From my experience this is probably the best high end unit on the market as long as you have good quality WiFi access point running your home network.

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