Vuly Thunder

Really quick delivery with it coming only 2 days after ordering. Seamless coordination with the installer who was lovely. Kids absolutely love it and its a great product. Looking forwards to years of use. Show details ·  1

Scam never got it or refund they charged me 4200 – I payed 4200 for trampoline 11 months ago I still haven’t received it And despite numerous attempts Phone calls and emails they won’t reimburse me

Delivery not recieved, support non existent, do not order from vuly – Ordered in November, product not received, hang up when call, put you onto freight company, who don't know where item is. Do not buy from vuly, take your money and don't deliver the product, refuse to provide any support or service Show details

Vuly Thunder is go – I recently purchased the Vuly Thunder with tent/shading - seems very high quality, strong and sturdy. It's going to be a game-changer for my family and provide hours of fun exercise. Highly recommend for anyone seeking a reliable trampoline Show details ·  1

Kids are in heaven – Great size for both my 4 and 10 year old. 10year old can do flips but it doesn’t take up all of our yard. I even enjoy bouncing on it. Had it installed in under an hour. Great for keeping kids off the tv/iPad. Show details ·  1

Something for ALL ages and stages! Joint Christmas gift for my 12yo, 6yo and 1yo!!! – This is my second purchase of a Vuly trampoline - I purchased one back in 2018 - but have since moved house and didnt move with me. Kids have been desperate for another so I upgraded - and couldn't be happier!! My previous Vuly was great - plenty of fun nights camping out under the stars on it - story times - picnics and lots of jumping! - It was… Read more ·  1

like a tree house!! but better. I went with the Thunder this time (springless) and it is even better because: Its the perfect size for my garden and for all three of my children. No springs - which is great - so no difficult assembly/disassembly. High quality materials (bounce surface is strong and safe). Looks funky!! Love the modern quirky design!

Big disappointment on Vuly Thunder – Very disappointed with the Vuly Thunder Trampoline I regret investing in the Vuly Thunder Trampoline. I purchased it three years ago for $1,000, thinking it would be a premium product. Instead, it has been a constant headache and a massive money pit. The leaf springs are a nightmare—they break far too quickly. I’ve had to replace multiple parts… Read more

under warranty, and even that wasn’t straightforward. Over the past three years, I’ve spent an additional $800 on replacements, not including the time and frustration of dealing with warranty claims.

For the price, I expected durability and longevity, but this trampoline has been anything but. It’s marketed as a high-quality, long-lasting product, but my experience has been the opposite.

If you’re considering buying a Vuly Thunder, think twice. The initial cost is just the beginning—you’ll end up paying significantly more in repairs and replacements over time. Definitely not worth the money!

Not good – Why on they website it says 5 stars and everyone is happy and on here it shows how bad this trampoline is, they team is so slow at giving a refund. They lied to me and said they only do refunds on fridays when I spoke to someone before and they said they do refunds Tuesdays and Fridays. Show details

Trampoline is fine, but doesn't last – Kids loved the trampoline, however after about 3.5 years the following issues have happened, would not recommend purchase of this type of trampoline: * Jump Matt failed within 12 months and needed a replacement (addressed under warranty) * Spring's started breaking in half after 2 years (not addressed under warranty, purchase 7 springs for $80… Read more

including shipping) * We are now replacing a spring a day, just not good enough

Worse still, the replacement springs we paid for have started to fail within 3-4 days of installation.

(only one person on the trampoline at a time, maximum weight on trampoline is 40kgs at a time)

Great Product – I have had the trampoline for more than a year now. Great product, my son loves it. Great Customer Service as well!! Show details ·  1

Falling apart and have already replaced parts once now need to again – We have had this trampoline for around 3 years and have replaced parts once and now need to again after them only being used for a year bought less than 2yrs ago and the net mat and shade cover all need replacing not to mention every leaf spring and pole having rust. So disappointing as I have bout two vuly trampolines and replaced parts without… Read more

complaint but I have had enough. I'm going to lodge a complaint with the ACCC. I called and gave the staff a chance to talk to me about it and told them I wasn't happy. It's the equivalent of buying two cheaper trampolines a year just to replace the failing parts. This trampoline has always had shade covers one and looks like this.

Quality trampoline & great customer service – These trampolines are made to last and worth every dollar and the customer service is gold class. Show details ·  1

Perfect present!!! – We bought this for our daughter for her second birthday and she loves it! The three of us will all get on it together. It’s very safe, a little tricky to get into for an adult as the opening is not that wide. Show details ·  1

Dangerous to install, misleading advertising – I injured myself quite badly installing this trampoline, but Vuly don't care about that. This is very dangerous and difficult to install, instructions re terrible, don't do it without at least 2 men helping you. Also you can't use the shade cloth and the basketball ring at the same time, but they don't tell you this when buying it. Ladder is not compatible and small kids can't get in without help from you. Nightmare trampoline Show details

Customer service pretends to help!!!! – I’ve already made a review of the trampoline it’s a piece of junk!!! But this time it’s about there useless Customer service department,they respond on the reviews apologizing ,and we are sort to hear about your bad experience but do nothing. They ask for pictures witch I’ve already sent of broken springs first delay tactic, then asked for… Read more

photos of the trampoline saying I might have installed the springs incorrectly, second delay tactic , third was provide them with review so I can look into it for you and so on they do not try and fix the issue. Even sending out a rep or technicians to fix issues. Useless buy another product.This is a boat anchor !!! For 6 weeks my kids haven’t used this product

Slick marketing and excellent reviews but trampoline is flawed – While we are satisfied with the final product, there are some things you need to know before buying the Vuly Thunder or any of their products for that matter. Firstly, Vuly tightly control the reviews that are left on their site. There are literally thousands of 4 and 5 star reviews for their trampolines – nothing lower. I left a detailed review… Read more

for the Thunder but only gave three stars. I provided proof of purchase, yet my review was not published. This is misleading and unfair for consumers.

The trampoline itself was incredibly difficult to assemble. We spent probably in excess of 8 hours putting it together. The main issues we had was the laborious task of attaching the leaf springs to the mat and making sure they are connected in the correct sequence. The leaf springs require a very high amount of flexing to attach them to the mat – and there are a lot of them to attach. We made four or five attempts before finally getting the mat on.

Additionally, the upper and lower net poles are extremely heavy and hoisting them up individually with the net attached is almost impossible when combined with the weight of the 6 other poles. We used the official youtube instructions as a guide, and laughed at how effortlessly the bloke gets this bit of the assembly done.

The height of the finished product makes it very tricky to get into. There is only a very small square in the skirt to put feet through to step up into the net of the trampoline. No ladder is provided. Younger kids will need help every time they want to get in and out which is a hassle.

Last but not least the price of the trampoline fluctuates. We paid $1200 which included a fairly useless beach trolly. Thunder (medium size) as of right now selling for $999!

Good trampoline but try to get a professional to install it.

Terrible quality, exceptionally bad customer service – Endless broken parts starting 4 months after purchase, terrible (lack of) customer service. Dangerous trampoline that constantly has parts breaking, I.e. 3 more springs broke randomly today. If it was cheaper I would have thrown out by now as I’m worried the mat will break next injuring one of my kids. Show details

Terrible. Bad customer service, worse product – - issue with ordering. Customer service is non existent. - there are issues w the springs. They keep breaking. Common issue read reviews. This is dangerous and a design fault. - poor quality and build. Looks very aged after a year. Just avoid if you want a good product or any level of customer service. Show details

Vuly Flare – I have bought 2 Vuly Flare trampolines for each grandson. Wind damage twice for one despite using anchor kits and weights, bought in September 2021. Vuly recommends taking down shade sail when impending winds, which was done the second time. Vuly sent an invoice for replacement parts. not happy that I purchased 2 of these, other trampoline not assembled yet. I am regretting my purchase big time. Show details

What dreams are made of! – We recently purchased our Vuly Thunder trampoline. So easy to put together, loving the shade cover, extra bonus it keeps the leaves out. and we got heaps of accessories. The kids absolutely love it. Thank you!!! Show details ·  1

Fun Times – The Kids are having many happy hours playing on their new Vully trampoline .The trampoline is great for keeping them exercising and fit rather than playing video games which is always a challenge to keep them away from. Show details ·  1

My kids absolutely love it! – We got this for our kids last Christmas and it has meant fun winter days and more time spent outside than on their IPADS! looking forward to summer in the backyard now! Show details ·  1