Westinghouse

Last 2 dishwashers were both Westinghouse & both lasted 6yrs before having significant problems forcing me to upgrade. The last Westinghouse that just died weeks ago was fabulous, honestly it cleaned real well. I had trouble very fast with the buttons, had to repeatedly press & press them to get it to register what cycles I wanted, the shelves… Read more

fast had bits that broke on them, but it washed clean so I was happy. It really started leaking at almost 6yrs so along with the button selection being almost impossible I gave up on it. This time I went in to buy a Westinghouse & was told no don't buy it there now made by someone else & are really weak, but the recommended brand was over $100 more & I decided against it because the hygiene temp on that brand didn't get as hot, OMG I am regretting so badly not listening to that recommendation, this Westinghouse is SO WEAK I have to put on a FOUR HOUR cycle & STILL not clean like last time, I used to always use the cycle that was about 1hr now I'm stuck waiting & waiting & waiting for this half useless thing to weakly wash my dishes. Very disappointed in Westinghouse. I've loved this brand & recommended it for a long time for its super clean dish ability but now that's gone this will be my last Westinghouse. A 4hr cycle, any day now I need to do 2 cycles in a day that's 8 whopping hours I need to wait for... insane, that's truly insane. Not at all happy with this dishwasher v I LOVED my last one. Why destroy what you had?

Bought a Westinghouse side-by-side fridge freezer 5 years ago with an icemaker. Nearly $3000, and it is going to cost $800 to fix, as it had a gas leak. Warranty only 12 months - but I really thought a Westinghouse would last longer than 5 years when my Fisher and Paykel Fridge is still going after 23 years. Their name means nothing now and… Read more

doesn't reflect quality or value for money. Going to buy a Kogan replacement for $750 and a separate ice maker for $80. They said themselves when coming out ($165 fee to tell me it would cost a bomb to fix - thanks for that!), that everything is made cheaply in Thailand and doesn't last. At least they are honest after they rip you off. No More Westinghouse for this household!!

Bought a Westinghouse s/s fridge wse6630sa from Goodguy with 2 year warranty. Afteer 30 months, it packed up. Cost me nearly $382 for a tech to fix it. Its evaporator completely freezed it. West... products should compensate for the poor product. Tech didnot know the problems but got it going. I nedd the company to come and fix it for good.

On the 9/3/2026 i lodged a service call for a PC04 error we were told we are outside of service two large towns with several agents are within 58 klm all we are told is that they will escalate to the qld service supervisor now 11/4/2026 no call promised yet So be aware service is non existent unless you live in the city Unit 3 mths old -

Bought a Westinghouse WSE6200WB in January 2026, now early April. Beetroot in Vinegar in the back of the fridge went mouldy, reduced the temp. to 3 celc. then after, raw chicken legs went off in the back of the fridge 5 days before use by date,… Read more

orange juice went off in the fridge door 7 days before use by date. Had the predecessor of this fridge lasted 14 going on 15 years made of metal. This fridge plastic plastic everything. Contacted Harvey Norman, they gave me Electrolux phone no. Had to repeat, repeat & then repeat problem over & over to non English speaking background representative. , Quick to sell you these items, spend lots of money, but no after care. Am about to contact Harvey Norman & Electrolux AGAIN. .Used to pay Cash on Delivery COD, had to pay by card. Disappointing to say the least. Would not recommend buying this plastic rubbish. Contacted Electrolux, said a technician will contact me 24-48 hours, 3 days later contacted again, ''no technicians available, upgrade to Emergency status'', technician will contact you 24-48 hours.

We were gifted a Westinghouse fridge as a wedding gift 18 years ago and it's still going strong. Hasn't missed a beat. Surprised to see so many bad reviews here as we are looking to upgrade to a larger fridge and I just assumed Westinghouse should still be the most reliable brand for fridges (since history shows this). Hopefully that is the case… Read more

as we are also looking at buying all Westinghouse appliances for our kitchen reno next month. Now i feel like more research is needed...hmmm?

I don't understand all the bad reviews. We renovated our home 12 months ago and replaced all of our appliances with Westinghouse, 2 X 4 door fridges, oven, induction cooktop, rangehood, dishwasher, washing machine and dryer. And we haven't had a single problem with any of them. I'm a retired chef so the kitchen is my domain and I'm very happy with… Read more

the kitchen appliances and they get used a lot. As for the laundry my wife loves the 10kg front loader says it's the best washer we've ever had, same for the tumble dryer. So to anyone reading all these negative reviews I sure there must also be a lot of happy purchases out their as well, not just me.

Brought new Fridge / Freezer 496 litres, WBE5300 its great. Had it 18 months. Does the job nicely, except we broke one of the shelves because it was really tight to pull out to clean. Rang Westinghouse and had a winge. They sent me 2 shelves, one spare. Thats good service so I am happy.

Faulty products almost blinded by a part it flung up almost hit me in the face. Due to out of warranty they told me its $160+ for technician to visit look at microwave than again another 160+ than parts on top of that price. Like why would someone seriously want to pay that much when I can get a brand new microwave with warranty for half that… Read more

price from LG or Panasonic who never had an issue with.

I will be avoiding this brand at all cost was so lucky this didn't happen when my children were near by I opened door gently to check on how Youfoodz meal was going in the microwave to have the door clip approx 30 seconds after opening flung up lucky I was checking Youfoodz meal when this happened away from the microwave

Sad to think I was about to purchase more products from this brand for home Reno now I will be avoiding this product after this safety issue and no Empathy or customer service just sales trying to push further sales. Sad that These companies are all about KPI'S rather than the customers.

I was a long time customer of westinghouse and now no longer a customer after this type of service and safety risk with not even empathy.

We built a new home in 2023 and chose the Westinghouse WSF6608KXA dishwasher. Recently, our kitchen circuit breaker kept tripping. After a lot of troubleshooting, we discovered that simply opening the dishwasher door would cause the breaker to trip, suggesting a possible electrical leakage fault inside the dishwasher. I contacted Westinghouse… Read more

customer service, but since the warranty is only two years and the dishwasher is now about two and a half years old, I was told that I would have to pay a call-out fee for an inspection. More importantly, regardless of whether the issue is ultimately found to be with the dishwasher, I would be responsible for all inspection and repair costs.

I would not recommend this dishwasher. The quality is disappointing, as it failed after only two and a half years of normal use. The issue also appears to involve a potentially serious electrical fault, which raises safety concerns. If this happens after the warranty period, you may end up paying all costs yourself.

Bought a new Westinghouse EasyCare tumble dryer. Lasted 2 weeks. Called to get it fixed under warranty and told someone would come have a look in 1 months time? Not good enough- first and last time I buy a Westinghouse

I bought Westinghouse Fridge 3 years ago because I was told this is a reliable brand, which is the biggest mistake I made. The Fridge's freezer function stopped working just 1 year out of warranty. Technician gave a labor and replacement part cost is over $1000 and needs to wait for 3 weeks for the part. The Westinghouse Oven I purchased less than 12 months now occasionally has the issues of temperature control.

Reported to Westinghouse via their website on the 8th May an issue of excessive noise from the motor of a WBE 4302 ACR delivered new 2nd April 2026. The noise sounds like a mechanical typewriter which seems to persist half the time the machine is operating. I received a call 9th May from 02 88060228 from Customer Service whom as part of that… Read more

conversation stated a service agent would be in touch early the following week to organise a time for a site visit. Nothing was heard. On the 15th May phoned the 131 Westinghouse / Electrolux contact number and advised nothing had been heard. The person at Westinghouse was aware of this case. She then stated it would be escalated and I received shortly thereafter a text message with the Escalation number of 159307. A week later the escalation is no more successful than the original response. As of 27th May, no contact from a service agentor Westinghouse. My experience has been some rhetoric from Westinghouse but zero action on this problem. The fridge comes with a 12 month warranty. Perhaps Westinghouse is simply waiting for it to expire ? As of the 1st June, Westinghouse has approved a full credit through the retailer so that this fridge can be replaced with another model of my choice. If this all proceeds without further complications, well done to Westinghouse.

Purchased a westinghouse wsf6602wc dishwasher, leaked water from 1st use. Took a total of 20 days to have it looked at by service man and have another one delivered, only to be delivered to the wrong address, mind you I rang them twice to notify them that the delivery address they sent me was wrong, told them on 2 different occasions what my… Read more

address is. Was assured their system has been updated. Yet the driver calls me on the day of delivery to say his in another suburb and has unboxed dishwasher. And that he'll rebox it and deliver it.

I bought a Westinghouse TV with built-in DVD player. The DVD player never worked correctly and the TV had issues with channel changing etc.. After approximately 66 emails, phone calls, photos sent more than once and hours of follow up, I trashed the TV as worthless. I complained to the Attorney General's office but was told to sue.

I've had no fridge/freezer now for 10 days. Technician took a week to bring motherboard replacement and turns out now to be a compressor issue. I've had to throw out hundreds of dollars of food and requested a priority call back yesterday with "customer service"...... Nothing. This is an unacceptable timeframe to have to wait for a repair of an… Read more

essential item under Australian consumer affairs . Apparently they can send me a "loan" fridge while mine is being fixed, then return mine. How long will I have to wait for this??? I just want a NEW REPLACEMENT sent asap. I can't keep taking days off work for this to be resolved as I travel for my job. I will never buy another Westinghouse appliance after this experience. They used to be a reputable brand. I don't know what ha happened but I am beyond frustrated and disappointed. Fridge 13 months old.

Everything today is not the same. Not long after l got this stove with the old ring style hotplates I've had trouble. Within a Year, the rings were rusted. Had them replaced. The round steel piece in the middle rusted to bits not long after. Now a… Read more

couple of years later, rings rusted to absolute pieces and had to have them replaced again as they are what holds the hotplate up! When I cook on the big plate, all plates get too hot to touch. As does the stove top.

I love my Westinghouse fridge. However, the freezer handle requires replacement. You can only purchase a pack of 3 costing $250. I only need the freezer handle. What a waste of money but more important, inconsiderable of the environment. PLEASE - you need to attend to this issue. I know you have had multiple similar complaints

I have had a very disappointing experience with both the product reliability and customer service provided by Westinghouse. My dishwasher, purchased for approximately $990, has completely stopped working after just over four years of normal household use. A service technician attended and confirmed that the unit is no longer repairable. I paid a… Read more

$165 call-out fee for this assessment, only to be advised that the appliance has effectively reached end of life far earlier than reasonably expected for a premium dishwasher.

Under Australian Consumer Law, products must be of acceptable quality and last for a reasonable period of time considering their price and type. A dishwasher failing completely after only four years does not meet what a reasonable consumer would expect, and in my view constitutes a major failure.

Since receiving the technician’s report, I have contacted customer service multiple times seeking an appropriate resolution in line with consumer guarantees — such as a replacement or suitable remedy. Each time, I was told that the escalation team would contact me within 48 hours. Despite waiting four days initially, and then a further two days after another follow-up call, no one contacted me. There is no direct contact number for the escalation team, and customer service representatives are unable to transfer calls, leaving customers with no clear pathway to resolution.

I have now been without a dishwasher for over a month while waiting for a response. This level of delay is unacceptable, particularly where a major product fault has been confirmed.

I expect Westinghouse to meet its obligations under Australian Consumer Law by providing an appropriate remedy — either replacement of the faulty product or a substantial remedy toward a replacement.

Very disappointing experience for what should have been a reliable, premium appliance purchase.

Terrible after sales service. Purchased an air conditioner 12 months ago which has stopped working. After being told my case would be escalated to "emergency" was then advised it would be nearly 3 weeks before anyone would be out to look at it

Westinghouse is not to be trusted what so ever I have perchers 10 kg top loader washing machine from start problems rise wen I contuct with witneses have in form the report have not send you need to coduct to send the report oh the is report and is… Read more

maine office. I rung j l cross and send the report second time I rung next day I was in form the supervisor need to sign the form to relies the replacement washing machine and still have been screw round don't trust stay totally way from their product for proof call j l croos not even 1 start worth is 0 rate my experience. Yours faithfully. Manouel

I don't mind the machine but jfc you've got to do something about the filter system if you can call it that.The fluff goes everywhere but in the the filter. In the end all the fluff that's meant to go in the so called defective filter will only fk the pump. Very close to taking an axe to it.

Warranty is absolutely useless. It has taken over 3 weeks since fridge was condemned by waranty agent and still not been rectified. They even confirmed they same model but different colour in their wharehouse for about a week now and has still not even sorted shipping out. Would avoid buying any products from this company.

I purchased a Westinghouse 4L hot water dispenser just before Xmas and only opened the box and set it up after the new year. I immediately discovered that the paint for the incremental volume levels was scratched for the 2 and 3L markings. I rang Appliances Online who submitted a ticket with RVM Australia who promptly told me that warranty doesn’t… Read more

cover faulty markings. I emailed back telling them I didn’t buy a “second” and even though the function of the item is not in question they suggested I could buy a replacement water tank. When I objected they offered for me to send the tank back at my expense and they would replace as a “good will” gesture. I normally love Westinghouse appliances but never again!