Westinghouse WFE915SD
VerifiedMPN: WFE915SD2 reviews
- Daily
Totally hopeless. Try lighting the top burners and its hit and miss. Also tried with a gas filled hand held igniter and hold for a sensible time, the let go of the knob and out it goes. So frequent does this happen that it takes 3 - 5 attempts before it actually stays on. Husband looked into it and said visually there is nothing he can see is wrong. It now lays dormant in the kitchen and I go to the outside veranda and use my old Technika (Italian made) 5 Burner Stainless Steel cooktop, that has never given any problems at all and I have had that for years. Seriously considering swapping both units, as I have never used the Westinghouse oven other than to hold cooking pans. Westinghouse is a dud for me now, and the more companies that outsource their products, the list is growing to avoid them at all cost will get even longer.
Purchased at The Good Guys Physical store for $2,000.
- Product is used: Daily
I am not bothering with fixing it because it entails dismantling the unit by the owners in their 70' and 80's and then get someone to transport it 30 mins to a place that could correct it.
Never ever buy anything built by Electrolux – Electrolux Fails to Honor Warranty – Beware! ⭐ If you’re thinking of buying from Electrolux, don’t. My Westinghouse oven broke while under warranty, and their customer service has been a nightmare. After chasing them, they finally contacted me—not to fix the issue, but to say I might get a call in 2–3 weeks just to schedule an appointment for a service (who knows how long that will take).
When I followed up, I was told I was once a priority case but they had removed me from the emergency list without notice. A supervisor reluctantly took my call and admitted that sometimes customers are a priority, and sometimes they aren’t. Then they said repairs or replacements could take months.
Electrolux is actively ignoring its warranty commitments and dragging out the process. I’ve now escalated my case with the ACCC. If you expect reliable products and real customer service, look elsewhere!
Purchased in for $2,000.
- Product is used: Daily
Hi Jeremy Victoria from Electrolux here. We are sorry to hear you are experiencing problems with your Westinghouse oven If you wish to discuss this further, please feel free to contact me at Customercare@electrolux.com.au attention Victoria 10950370
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Hi BarbM, Narelle from Electrolux here. If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Narelle (refer ticket 12564590?)