Westinghouse 690L Side by Side WSE6900

Broken Refrigeration Door Handle – We have had this Refrigerator/Freezer for around three (3) years now and are generally happy with its performance and internal layout. However, beware of the door handles which mounted on three hard plastic blocks which crack or break rendering the handle useless until replaced. Problem is that the manufacturer (Electrolux/Westinghouse) does not… Read more

supply the mounting block separately and they force you to purchase a complete handle assembly at a cost of circa $231.00 (as quoted by local agent). The mount block, if sold separately, would be valued at around $5.00 to $10.00. This is now the second time in 2 years that the mount block has cracked - fortunately the first was replaced at no charge under warranty but now we a forced to purchase another as the door is useless without a functioning handle. The door handle arrangement is clearly of defective design and not fit for purpose and as such should be: (a) redesigned by the manufacturer using something other than hard brittle plastic; (b) replaced at no cost by the manufacturer due to (a) and (c) make the mount block available for purchase as a separate serviceable item. On both occasions the breakage was occurred by my Wife who is certainly not heavy handed and was merely going about the normal process of opening the fridge door. For the reasons detailed above, we would not recommend this product to others that may be considering the purchase of a new fridge/freezer..

CL code Drama Stay Clear of Westinghouse – Purchased from appliancesonline. whom were not interested in the CL code and food defrosting that has been an ongoing issue with this fridge. The fridge never got cold properly from delivery date, and now the freezer side is also useless, Icecream soft even when set at coldest setting. Runs non stop and does not refrogerate properly. Avoid this… Read more

crap quality Westinghouse appliance. Will have to buy a new fridge as warranty is worthless, ignored by appliancesonline when contacted.

Fantastic Fridge – I was looking for a very long time for a fridge to suit the fridge space I have (larger than average). I did not want one that required plumbing and this was the best option. Although it does not have bells and whistles it is a very spacious fridge (freezer a bit smaller which is great). The only minor issues I have with it is the ice tray sits low and the bottom storage in the fridge door is not very accessible (hidden by the upper compartment) Show details

Time will tell if this is any better than the previous 3!!! – Our 3rd replacement Westinghouse Fridge/Freezer (WSE7000SF) died last week (Mon 7/10) in the middle of the night and ironically on my Birthday! Lol! More inconvenience and food lost. I contacted Electrolux/Westinghouse service Tuesday morning and they couldn't get anyone out until Wednesday. Wednesday came and the repairman (Jamie) called 20… Read more

mins before arriving to confirm his time. He was extremely polite, professional and honest. Unlike our previous experience with a very rude repair person, Jamie was excellent and obviously cares about customers and takes pride in his work.

Unfortunately though our 3rd fridge (WSE 7000SF) was given the thumbs down and it was time to look at number 4. Today (14/10), 1 week later, No.4 (a Westinghouse WSE6900SA) arrived. Electrolux/Westinghouse to their credit did not charge us for this change over and did not want to argue the case like previous experiences. Wow! Has the tide turned? We considered leaving this fridge/freezer in the box, selling it and purchasing any other brand but Electrolux/Westinghouse but Jamie has helped restore a little faith in the brand again so we will see how it goes. Stay tuned!

Fridge layout looks good. Like the fold away bottle shelf. Easy digital controls change settings. Cools quite quickly. Easy to adjust the angle of the fridge to ensure it doesn't rock on the tiles. Removable trays in the fridge and freezer can be easily moved around, providing a flexible layout. It is quiet and is working! Time will tell how long it lasts? Sliding shelves in the bottom of the fridge appear to be quite tricky to move.

Tip from the delivery person: make sure you take all the packaging tape out of the unit before it cools otherwise this becomes extremely difficult to remove.

Best side by side with many safety glass shelves – We bought this fridge 2 months ago from Retravision Cannington to replace our 14 years old Westinghouse S.B.S 610L fridge which was warm in the fridge section. Retravision matched Good Guys 20% discount with extra 5% off for RAC members. We waited 20 hours before switching on the new fridge although it is stated at least 4 hours according to… Read more

Westinghouse user manual. This is to allow the oil to flow back in the compressor.

We are very pleased as there are many adjustable shelves and LED lights in both sections. I can store a full bunch of celery or spring onions horizontally. I bought a 14 bays egg storage box with lid from Howard Storage World to store eggs. It is super quiet even in the night time. I can keep my 2.2kg sourdough in a big glass bowl overnight in the fridge. The old fridge is next to the new fridge as we use it to store stainless steel cookwares and other items.

Waste of money and poor service – Purchased this after reading good reviews. Within 2 months the freezer stopped working. To access any service or assistance requires a phone call where each time it takes 25 - 35 minutes of on-hold music before you actually speak to anyone. And don't let them put you on hold - you'll invariably be cut off! A service person came and repaired it… Read more

3 times over the course of 3-4 weeks - each time assuring me "now it will be fine". Just kept getting error messages and no freezing. Finally Electrolux took it away and provided me with a much smaller, totally inadequate loan fridge. 16 days later and I have no idea when I'm getting a replacement, and get brushed off by call centre or promised call-backs that don't come. When it WAS working it was quiet, but got very loud once the freezer played up. Lack of deli compartment is a drawback; and the doors aren't self closing which is a real pain. I want to give this zero stars just for the stress and inconvenience it has caused by being without a freezer over the summer holidays and with 4 small children at home. Poor poor service Electrolux. Would not recommend.

Disappointed – Purchased this model thinking we were going with a good brand but 10 days later the screen shows CL and neither fridge or freezer are now working/ cooling. All food spoilt. Tried turning off for 5 minutes to reset but didnt work. Contacted tech support but 3 days for technician to come out. Will see how that goes tomorrow and how the claim for… Read more

spoilt food goes. very disappointed with our purchase.

Technician came and confirmed fridge has sealed system failure and we can either chose a new fridge as ourc purchase was only 10 days ago or fix current fridge. Also told entitled to spoilt food reimbursement.

We chose a new fridge. Told would be sent an email that afternoon with new fridge drop off details and claim form for lost food.

2 days later still no email or call from Westinghouse. Been calling and call centre say they cant do anything until a supervisor authorises it but WA supervisor is not responding. Also say we purchased a seconds fridge which we did not.

Finally Sydney supervisor authorises it and we hopefully will get a new fridge delivered tomorrow. 1 week after contacting Westinghouse.

Still waiting on email which i have requested now 4 times for spoilt food reimbursement.

Plastic around glass shelves cracked within a year – When we bought the fridge, we were told they were no longer Australian made but we trusted the brand anyway. The fridge is working fine but very disappointed to find the plastics used are poor quality. The plastic trim around the shelves in the freezer & fridge cracked. These are the shelves right above the drawers/crisper so they did not… Read more

have anything sitting directly on them. Was told no one had any problems with them and replacements are $55 each + freight.

Not very happy – Purchased less than 5 months ago, went bad Friday 3/8/18 could not get any help untill Monday 3/9/18. Have to go through Eastern States to get them to notify WA technician coming Tuesday 4/9/18. problem freezer stops and CL comes in dialogue box, nothing covers it in the instruction booklet very bad, as do not know whether to continue using… Read more

fridge part. Turned it all off hoping computer would rectify itself, no good still a problem. Does not do Westinghouse reputation any good, losing a lot of frozen product and having to wait out W/end before any type of action, hope it works and get some satisfaction.

stylish excellent well presented fridge/freezer – Even though we have only recently purchased this item, we are amazed at the quietness and the quality of the components through out this fridge/freezer. Total delighted and amazed at the temperature control, for the first time for a long time our fridge is cold and freezer truly freezes the food inside it. always had Westinghouse and our previous freezer we have had for 43 years and it is still working.  Show details

AMAZING AFTER SALE SERVICE – I bought a Westinghouse 700L side by side fridge 5 years ago. It leaked black tar from middle front bar. Westinghouse have now discontinued that fridge and a repair was attempted. As it didn’t resolve Westinghouse replaced our fridge, with a very reasonable contribution from us, and we now have this beauty with a 5 year warranty. BEST AFTER SALE… Read more

SERVICE EVER WESTINGHOUSE. You contacted me as soon as you read the original review and have exceeded our expectations. Thank you

Perfect – We had been looking for a new fridge for some time when this guy came on special at the Good Guys. We were looking for a big fridge with a large freezer as we could stock up on groceries and didn't have to shop every day. This is the ideal purchase. With enough fridge and freezer room this will solve your every day needs. Easy to clean and has… Read more

enough shelves for everything. Westinghouse is a great make and we have had no problems with them. Would recommend.

Freezer not cooling brand new – Just bought this Westinhhouse wes6900sa. Our LG same size died just under three months out of warranty Awesome by the way other than dieing. So we purchased this westinghouse. We have had Westinghouse fridge freezers before. Normally great. This new one freezer wont cool. Very unimpressed by this new one. Great luck one dead one to another. Not even a day old.  Show details

Good fridge. Runs well and reliable so far – Good temperature control. After having fridge now for 3 years it's safe to say we are happy with our purchase. We have had some random nights where the compressor will be very noisy for about 10 minutes and then back to normal. Some of the compartments are made of semi brittle plastic which can break easily but we learnt to be careful pretty… Read more

quick. The baskets in the bottom of freezer are okay but can be annoying to try get things in and out of.

Good Fridge – The Fridge has large space with reasonable electricity consumption. Great for a big family. Heaps of features including led light digital control, ice box and shelves. The fridge is quiet and cooling down the temperature quickly. Very easy to clean up and so far no issue has been found .  Show details

Great fridge – I don't usually write reviews but I will for this fridge. We had a 29 degree night last night and a seven-hour power cut. The heat inside the house was insufferable. I got up this morning ready to throw everything away and the ice cubes hadn't even started to melt and fuse together. That's quite some fridge!  Show details

Great so far – It came to temperature quickly, and is very quiet, after the initial startup noises, which were hilarious, and at one point sounded like a person moaning, and at another point, sounded like it was doing a happy dance. We thought it was great fun! The lockable compartment on ours doesn't lock, in that anyone can spin the lock without squeezing… Read more ·  5

the click-pads. Didn't matter as we are a child-free household.

The handles are seriously easy to put on and click down - I wish all fridges and freezers came with that system!

The shelves are a little tight to rearrange in some instances, especially in the freezer. A bit annoying, as I re-arrange frequently to suit what we have stored.

Also, the little sliding bays that supposedly 'tilt and lift' out - I can't do it! I can't get them out for the life of me!

I'm a little puzzled as to why such a big fridge freezer would only have an eight bay egg tray? My old smaller fridge has a twenty bay egg tray, which is more like it - wondering if I can buy another egg tray? (I shouldn't have to, such an expensive item should have enough!)

I've had it one day, and am rather pleased - I'll update in the comments, in a few weeks if there's anything else.

Pleasantly Surprised! – Bought this unit 6 weeks ago and so far we are very happy with it. It seems to be working really well, is quiet, spacious inside and has great features. The only negative is, that our door handles do not align so we will seek a replacement from the Good Guys. We were told that the freezer handle would move down, which seemed odd but thought we would wait and see -it hasn't!!!!  Show details ·  1

Awesome fridge easy to store everything with ease – Recent purchase less than a week old we are thrilled with the design. Love the Led lights can see everything clearly. The crispers are fabulous as you really do need 2 of these. Everything is kept lovely and cold and the wine rack is a bonus . Fridge seals are perfect our doors grip well as they should :) Freezer is amazing so happy we finally… Read more

have the fridge we always wanted.

Haven’t found it noisy at all and the cabinet looks sleek & modern

So far very happy with our purchase.

Good and Simple – Bought this fridge few years ago and overall it works quiet well. Except sometime last year the fridge keep freezing up our food inside our fridge. We had to keep opening the fridge and defrost it and close it back up. We asked someone to come and fix it and couldn't find the issue. One day i was talking to a chef and he said it is because of the… Read more

plastic around the fridge is broken and letting oxygen into the fridge. We than asked someone to come and replace the the plastic and it works perfectly since then.

Brilliant, love it – I'm quite taken by this Beauty of of a fridge, it's side by side and has a much wider fridge section than others, which has always annoyed me with their narrow fridge width, this unit is a ripper, I can even fit 4 x 6pack of drinks across the bottom shelf, happy with that. The quality of the finish is excellent ( it should be branded Electolux,… Read more

it's that good ), just check your doorways and access to your home prior to purchasing, your local retailer has every right to charge you delivery again if you you haven't measured.

Only one minor point is it doesn't have a dedicated drawer or compartment for deli, they could ditch the funky folding wine rack and put in a deli drawer instead,then it really would be better than perfect......

Has given great service – Overall storage space is great for a big family , Vegetable trays hold a good amount , space for dairy is more than ample . Freezer can hold a great amount of frozens , very quite , Both freezer & fridge compartments have good temperature control and have found once set have never adjusted the setting  Show details