Westinghouse WSF6608X (Stainless)

Appalling Customer Service and outcome – I purchased a Westinghouse dishwasher in September 2017. Upon receipt and installation of the dishwasher I noticed that the door was not aligned. One side was in more than the other. Westinghouse then proceeded to try and replace the dishwasher 3 times, so up until now besides having to wait about 20 – 25 minutes every time I called… Read more

customer service the service has been ok.

Except for the faulty dishwashers that kept being delivered and not checked properly before they left the warehouse and having to be home for the delivery of faulty items.

After trying 4 dishwashers Westinghouse advised that they would not deliver further dishwashers and would not offer me an upgrade.

I was then offered a store credit from Harvey Norman, for the cost of the dishwasher and the delivery fee. After further discussions I was then offered full refund rather than a store credit.

During all these discussions I also asked for payment for the cost to have a plumber install the new dishwasher that I was going to have to purchase.

After many conversations and an office letter advising that I would go to VCAT they advised that they would not provide me with funds to pay for a plumber to install the new dishwasher - this was today.

I am very disappointed with this outcome and would never recommend Westinghouse or Electrolux.

I am waiting to the speak to the supervisor who has rejected my request for payment for a plumber. I am not hopeful of a good outcome but if I do receive one I will update my post to reflect this.

If I do not receive payment for a plumber then I will be lodging a claim with VCAT, which would be a very disappointing outcome.

What has been difficult about this whole process is the constant back and forth conversations and having to be firm about what I want.. not a good reflection of their customer service and very draining.

Following on from above, I have just been advised that the Service Manager for Victoria will not even take the time to speak to me and has again rejected my claim for the cost of plumber to fit my new dishwasher.

I cannot believe that a Service Manager will not even take the time to speak to a customer when he knows that I am clearly upset and very unhappy with this outcome. To not even take the time to speak to me is appalling. I can only hope that this review is sent to his manager to see how the Service Manager will not even take the time to speak with me.

Good features at a good price – I bought this to replace my 6+ year old fisher and paykel dishwasher. It was affordable and had good features like the dry + and the cutlery drawer. I'm not going to lie, when I first used this I was not happy with it, I kept setting the dry + option and my dishes were not drying properly. I went back and re-read all the reviews on here and found… Read more

that I had misunderstood the manual and the dry + only works on some settings (heavy and eco). Once I figured that out and used the correct settings it has been drying as expected. It still doesn't dry plastics, but I have not known a dishwasher to so that's fine.

Now to the cutlery drawer... I do like it, it takes a fraction longer to stack because you're placing the cutlery into specified spots, but it works well. It also cleans the spatulas etc very well and they no longer take up space in the other drawers of the dishwasher.

I do think that the middle drawer would benefit from having a middle height setting. The lower setting means I do not have enough space for my plates in the bottom drawer, but the higher option means I can only just fit my large glasses and I can no longer have slightly taller system containers in this drawer. If there was a middle setting I believe this would give enough height for both.

It is pretty quiet but does depend what you are washing e.g. trays etc make it sound louder as the water hits them.

Overall installation was pretty easy and I am pretty happy with my choice, especially for the features included with the price.

I want to buy 3, so they'll last my lifetime! – This is the best! My mum has one, and I was determined to have it. I don't know why some other reviews say their plates don't fit, I have 28cm plates, and they all fit just fine, without removing racks. I love the cutlery tray at the top - every machine should have one as standard, it makes so much sense. It cleans really well, and the… Read more

options for dry/no dry, extra rinse, hygiene/high temp setting etc are just brilliant.

So is the half load option, top or bottom tray. You can put the breakfast dishes in the top to wash as you pack the car for your holidays - they're done quickly, and you can enjoy without thinking about dirty cups, or having had to get up earlier so as to have time for handwashing.

All the cycles clean well, and it totally craps on my old machine.

Can't say enough about how easy it was to install and get going. Easy to clean, easy to use.

And it's soooo quiet!

Honestly, the best dishwasher I have ever had or seen.

Thanks Westinghouse (Electrolux!)

Makes life easy – I am very satisfied with the dishwasher and like Westinghouse products, i do rinse my dishes before putting them in. The dishwasher is very easy to keep clean, i usually just wipe over the door inside and out each wash. Show details

Repaired after 2.5 years. Persevere to receive support – We were happy with this dishwasher until it broke just months out of warranty (F9 fault). The service centre was initially unhelpful but, through the mediation function provided through productreview, a more helpful company representative reached out and arranged for my dishwasher to be serviced at no cost. I didn't need to wait weeks for a… Read more

technician to be available and the dishwasher was repaired in 8 minutes. This is a good and fair outcome since dishwashers should last much longer.

My belief that Westinghouse is a quality brand has been restored.

Faulty from the start – This dishwasher has a problem with shorting out mid cycle. It has been faulty from brand new. Have seen many other people complain about the same fault on this model. Must be a manufacturing fault. Show details

It worked fine, until it does not – I have this dishwasher installed with our house by the builder for a little over 2 years now. It tripped the RCD during midcycle and would trip RCD right after I turn it on again. It will not trip RCD as long as i leave the door open. Show details

Does not take standard dinner plates – Great dishwasher. But you need to was dinner plates by hand. Be aware. Nothing you can do in terms of adjustment. Standard plates poor design. Bad choice. Dishwasher washes perfectly. Show details

Leaking and condensation issue – Very unhappy - brand new dishwasher leaks at the bottom corner of the door and creates condensation in the our cutlery drawer cabinet; the Mayner & Cochran service technician wants to take it to their workshop for two weeks to test it - that’s unacceptable Electrolux. Show details

Older model, but reliable – Recently purchased this on sale from Good Guys. The unit washes dishes well, runs quietly and washes quickly. A few people have mentioned that it doesn’t fit full size dishes. There are handles on the top rack which makes it adjustable to fit larger size plates on the bottom. Also has a separate cutlery rack. I got it on sale for $700 so it was a cheap unit without being cheap. Show details

Awesome product – Cleans well, great price and very easy to install. I would recommend this product to everyone. Customer service was great and no question was to stupid. Would buy again in this brand. They deliver too. Show details

Useless – Replaced our old dishwasher with this from the good guys after being told by salesman it was fantastic Our plates (standard size dinner plates) dont fit in the bottom drawer without the rotor hitting them now own a $899 washer that is useless to our family Show details

Lean Mean Cleaning Machine – This dishwasher is a machine, we often put plates in straight after meals, they can sometimes sit there for most of the day before the dishwasher is turned on. The dishwasher has a variety of cycles that range from a basic 30mins - a heavy 2hours 45mins which always leaves our dishes sparkling clean.  Show details

Entirley Dissatisfied – After having an Asko machine up until this purchase, I now understand how spoilt we have been. After 17 years from new the poor old thing still cleaned perfectly whilst falling down around itself. What a gem! After reading all the reviews etc, decided on this model. BAD MISTAKE! Have persevered with this useless underperforming piece of crap. … Read more

The bottom drawer unless perfect will derail.

Despite trying every cycle and multiple brands of tabs-rinse aids, it does not clean as it should.

It will not dry as it claims.

Push start, and again and again. There we go!

Utter disappointment.

This dishwasher is the best – I think this is the best dishwasher I am a big Electrolux/Westinghouse fan, all there goods are great quality, the top cutlery tray is a handy function you can use it or don't have to. the settings have a wide range depending on how dirty your dishes are, mine seem to dry perfectly everytime. big fan of this model Westinghouse  Show details

Not heating at the first time we use with this brand new machine – We bought this machine and it indicates F8 error at the first time we use, we checked the user book, shows F8 means not heating, all lights flashing, dishes were wet. Also, the top shelf for the cutlery is useless, forks are still oilly after washed. How disappointed about it. Now we are thinking about replacement or refund from the seller.  Show details

Excellent product – I have purchased this product on 30th June 2018 found this product to be a very reliable as I use it daily and have used all the cycles and modes. I do rinse the dishes first as per every other dishwasher I have used, it is a very quiet unit and often I have to check to see if it is running. I read many reviews of all of the products on the… Read more

market and comments relating to high end brands relating to the door alignment a simple fix for less a dollar The build construction on this machine, large number of place settings, the water efficiency and number of cycles is the reason why I purchased the 6608 over the others out there.

Only used it once – Seems okay so far. I think the feature where just the top or bottom drawer can be used is good for small jobs. Talking about drawers why has my dishwasher got a large Sharp logo on the front of the drawer. Is the Westinghouse made by Sharp because, if so, it’s annoying as I am not too pleased with Sharp products.  Show details ·  1

It's a very basic dishwasher – Have been using our Westinghouse dish washer for a while now and have to admit at first it seemed on the cheap side with very little settings or extras in comparison to other brands we looked at but at the time this was on sale and all we could afford. We've had a few dirty dishes left after washing but again pride was good  Show details

2 month old and having issues already – We recently purchased this Dishwasher from JB-Hi and as of last week we are getting a F2 error and water wont drain out. We have checked drains and all the connections and there were no blockers. We are now left without a dishwasher. I have been on a call to the service centre for over 3 days and have been unable to get in touch. After hours and hours of being on hold waiting to be connected the call drops out.  Show details

Very poor design – We recently bought this model specifically for the separate cutlery drawer which we now wish we'd never bought! With the cutlery rack at the top, there is not enough space to fit standard size glasses in the second drawer and if you lower the second drawer, you cannot fit standard size plates in the lower drawer. This is a very badly designed… Read more

model which is not at all user friendly.

I've sent Westinghouse an email so lets see if I get anything back.

Would definitely NOT recommend this model!

If I could have given this a negative rating I Would have – The bottom tray is a nightmare to get in and out. It is extremely frustrating to use. I would not recommend it to anyone. For some reason the tray keeps getting stuck and it is a constant struggle to get the tray in and out with ease. I will not buy this again.  Show details

Rinse aid – Good dishwasher. I would purchase again. Just make sure it always has rinse aid because it plays a critical part in drying the dishes. Grabbed mine for $599,at Harvey Norman. Absolutely love that company. You just have to pick the right store. Great product worth seeing if they are still available  Show details

Good so far – My second Westinghouse dishwasher. This seems to be doing the job well. Quite flexible with how you can place the internal racks. Love that it has its own rack for the cutlery. Only negative is when I pull the bottom rack out and push it back in it doesn't go in straight-away and requires a bit of adjustment or lifting up. Something I can live with. :)  Show details

Good Dishwasher – Compact dishwasher good clean not suitable for big or cooking pot realised the top rack is height adjustable in case you have a big plate. It's 3 stars rating. Have couple of options like rinse, eco, heavy program. Down side is the wire where you place the plates can drop if the plate is too heavy  Show details

Error Code F5 - Inadequate Water Supply - possible solution – We also had issues with error code F5 since purchase. Our machine is raised up similar to a wall oven so you don't have to bend down to load or empty it. This puts the drain point of the machine at a higher level than the drain point that it is connected to on sink s-bend. I pulled the machine apart and found no object blocking the system, it… Read more

would go through the majority of cycle then stop. The manual has a picture that the drain pipe must be raised at the rear of the machine (approx half way up). This is important as the drain pipe as it comes out of the machine has a frog flap (non return valve) and if the pipe is not raised then the system drains all of the water from the machine similar to a siphon and therefore causes an inadequate supply of water. Raise the pipe the machine pumps out what it needs then the balance of water stays in the system and continues with its cycle. I have held the drain pipe up with some cord at the rear of the machine and it now works perfectly.

Works well – Having researched dishwasher's on product review we decided to purchase this make and model for our investment property. It looks really nice and it has great wash options. Our tenant loves how quiet it is to run and she say's she has to listen to see if it has finished it cycle. Very happy with our choice.  Show details

Good, but hard to fit everything in – I really loved this dishwasher when I went to buy a new one. The big selling point was the top cutlery/sharp knife tray. I loved this feature and it sold me on this model. Unfortunately I was to discover this comes at a cost of precious space which flows all the way down the dishwasher. For example, I can’t fit regular or even small sized bread… Read more

and butter plates in the top drawer as they hit against the cutlery tray. This means these small plates have to go down in the bottom tray, which in turns leaves less space for pots and pans. Consequently, I nearly always have an overflow of dirty dishes left on the sink because they wouldn’t quite fit...in my old dishwasher (a Bosch) everything fit just fine. I still quite like the cutlery tray for putting sharp knives, kitchen scissors, garlic press, stirring spoons etc. in, but wish I had space for butter plates in the top draw. This drawer accommodates small dessert bowls okay which is good I guess. Cleaning-wise, it does a great job leaving everything squeaky clean so no complaints there. It’s not too noisy either, I don’t really notice it when it’s running.