Insurance you can trust, an exceptional company!
I just want to congratulate WFI staff for the exceptional customer service that they deliver.
My daughter had just paid for rendering and painting of her house and was devastated when the garage doors and brick work were badly damaged with a vehicle . We luckily had convinced her to insure with WFI, as we had.
Immediately, the amazing lady that took her call, removed all of her anxiety, taking care of everything.I mean everything
WFI arranged for a safety inspection, that occurred by COB that same day and an assessor on Monday at 930 am. The incident occurred around 1.30pm and they had someone at her house, driving to her from Brisbane, fantastic.
They (WFI)were exceptional, in today's world we need more companies like WFI!
Amazing!! Not only were they kind, caring and professional but their outstanding ability to deliver outstanding customers service like no other, let alone an insurance company!
They immediately ensured her safety, in securing the garage doors, arranging great people so quickly, but most importantly, continuing to be a company you can trust and rely on in that time of need.
Companies forget how much they mean to the customers. How wonderful it is when they are exceptional in the delivery of great service.
WFI must realize how lucky the company is to have such a valuable resource, in the awesome staff they choose.
So thankful to finally have a company that you can trust and get value for money.
No wonder Choice voted them number one!
Thank you WFI insurance, you are simply the best!
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