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Noisy and unreliable
I bought mine second hand in as new condition. But after four months it is dead. It was very noisy on spin and vibrated a lot. The features are great but not worth it when it won't spin heavy items. It's also insanely heavy. I threw it down my back steps because I couldn't manoeuvre it.
Purchased in March 2020 for $690.00.
Practical and useful Washer
Had a minor issue at the very beginning as a hose has come lose. However, after sales team attended to the matter as fast as they could and now its all good. First time user of a front load washer and love the features, convenience and build quality ( Italy)
Purchased in June 2020 at Harvey Norman for $950.00.
The reviewer stated that an incentive was offered for this review
Don’t Touch It, Worst Machine Ever!
I thought I’d done the right thing & researched as this was to be my first front loader. I had always previously had top loaders. So I thought I’d pay a little more & get a good machine. WRONG, Big mistake!!!!
This machine was purchased for $1500 in Aug 2016 from the Good Guys and I was pretty happy with it. Did a pretty good wash, I liked the 30min quick function, I could still add some garments early in the wash & found it easy to use. Then the soap dispenser started leaking from Jan 2018 off & on. When I called the warrantee service I was ...told it was our water pressure- it must be turned up too high. Over the next couple of weeks I kept turning it down till eventually the tap was nearly off & the limited amount of water going into the dispenser wasn’t clearing the washing liquid. So in (March & May 2018) the soap dispenser was replaced twice under warrantee. I was hoping this would be the end of the issues as my previous Simpson top loader had no issues & I had it 14 years, & prior to that I had a Hoover top loader for 10 years. Now just 3 years old & this machine is ‘out of warrantee’ it is totally unusable & broken down completely. The machine drum can’t spin without making a horrible crunching/grinding sound & the rubber seals between the door & drum have all buckled. The machine can’t be used at all. I contacted the mechanic who had previously fixed it under warrantee & it will now cost me $145 call out fee + $35 every 15 mins. So I’m looking at a minimum of $200 just to be told whats wrong with it & if it can be fixed. Then additional cost for parts & labour on top to fix it. I would have expected a machine costing $1500 would last more than 3 year old! I’ve also contacted Westinghouse - Aristic now via phone & e-mail & of course the complaint has been fowarded to the manager. No result as yet & I’m pretty angry cause I’m a family of 4 & can’t do without a machine, So I’m sitting her with a very expensive boat anchor cause that’s all it’s good for. I don’t believe I’ve got value for money - as the machine as pretty much cost me $500 each year of use.
Purchased in August 2016 at The Good Guys for $1,500.00.
Good washing machine
Great to use and economical. This washing machine is good for for a wide range of clothes I am quite satisfied with the cycle times and the clothes is still clean even if you use quick wash function. The only thing is that it was a bit too noisy while it functions.
Purchased in January 2019.
The reviewer stated that an incentive was offered for this review
Good silent machine
This product has many options for different fabrics, colours, etc. The two features I like most are time delay (since I have a smart meter, I do the washing at off-peak hours) and the fast 30 wash cycle, that does the washing of relatively clean clothes in 30 mins!.
It's also incredibly quiet :)
Why so difficult
I don't know what I'm doing wrong here but my Zen washing machine is not so zen. It keeps stopping during wash cycles for no apparent reason and is so noisy that i cant wash at night. This is the replacement machine as the first one was making weird noise and technicians agreed to have it replaced as it was faulty. I'm definitely having the techs come over again to have it swapped for a top loader.
My First Whirlpool. Won't be my Last
I bought my machine last week and what an incredible change it's made to the cleanliness of my washing. My first wash was a load of whites which included an old tea towel that had difficult to remove stains. When it came out of the machine it was sparkling white. I was shocked and had to go and show my husband.
It's very simple to use and the machine recommends the cycle for you (which you can override if you want to). It is also super quiet compared to the Electrolux it replaced.
The salesman told me it was made in Europe (Italy from memory?) so the fact I could buy European made (and not Chinese) for the price was amazing value.
10kg Zen Washer
ok so all the negatives first....
buttons are difficult to press
there is no sound to notify you that the washing has finished
and as for Zen I think not! it is the loudest machine I have ever had. the machine is balanced and I am not sure why it makes soooo much noise.
other than the above the machine washes well and features are pretty simple.
Horrible. Buy a Bosch
Brought this after my previous front loader burnt out the door lock. Got talked into this make and model by the sales person. What a mistake!
First unit water pump was broken on installation.
Second unit in less than two months now locks door and doesn't open when hour long cycle finishes. Only way to get clothes out is to manually turn it off at power and then turn it back on.
Water stays in rinse section of detergent drawer after wash cycle, so splashes all over you when you open drawer to reload.
Biggest Lemon in my house and next time will pay extra for a Bosch.
It washes the clothes! that's all it needs to do! It's quiet. i can delay start so I'm not washing at night when my solar isn't going. It's big so i only need to do one load of washing a day (unless i have sheets/ towels in which case it's a second load) which saves heaps of time! It didn't cost me an arm and a leg so I'm happy
Just what my family was looking for
Very quiet and efficient unit which uses much less water and power than our old 7.5kg front loader.
Easy to use interface, plenty of modes and customisation, clothes have never come out so fresh and clean.
Install was a breeze and new water hose is quality, highly recommend this washing machine.
My Whirlpool washing machine has been going strong for 6 years now.
It still works perfectly fine, I haven't had to make a maintenance call and all of its features still work.
I purchased it second hand and i couldn't be happier.
It is a front loader and it is a base model. The only qualm i have the washing machine is that it doesn't allow you to pick how long you would like the wash to go for. You only have the option of 30 minutes, 1 hr and 2 hours.
A few more in between times would be great :)
It is quiet and easy to use.
very happy with it
I replaced my old Whirlpool with this one because the last front loader lasted us over 11 years and we loved it. I haven't gone back to a top loader since the first one i purchased. This is super quiet and it is a 1.5kg larger barrel than the former one but it doesn't appear to be much bigger inside. Its quick and easy to use, and my only concern is that over time the electronic buttons may wear out more quickly than a manual type but only time will tell. I paid just over $920 for it with delivery. I particularly love the 30 min quick cycle and the fact that it can be stopped mid cycle if safe for you to add in that extra sock that you forgot!
Not a fan
This is my first front load machine and I wanted to love it but have found that I wish I had got something else. The salesman said "it's 10kg load, you can fit a whole doona in it"... yes but I never have 10kg of washing. I need to do lots of small loads and this unbalances the machine so it moves alot. Salesman: "it's got Zen technology so you don't hear the motor" yes but the spin cycle is so loud it sounds like a rocket launching.
The touch button's drive me nuts. They won't switch machine on easily( - but seems to turn on easily when I ...
Purchased in February 2017.
Great... so far!
I was hesitant with this purchase, however no regrets to date! The quality of clean is brilliant, it's quiet and it has some great features that I love (eg: keep fresh!). Maintenance is easy also... overall I this this a a great value for money purchase. Of course there is better, I have no doubt, but in this disposable age, the longevity of goods is not longer a consideration. I am happy with the purchase to date and the price I paid!
Questions & Answers
Where can i purchase a new locking mechanism for my machine. It turned off mid cycle and wouldn't turn back on, with clothes still in it. Googled how to open it in an emergency. Fixed machine but now it won't start because it thinks the door is still open. Locking mechanism is intact still so not sure what's going on. Nil warranty as I purchased second hand.
It would be a good idea to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution, or if they think a technician needs to come out to have a look.
Our FSCR10420 is a little over 3 years old and has started to leak water out of the soap dispenser down the outside of the door. The leak is starting to rust some of the other parts of the machine. How can we get this fixed?
What is the warranty. Retailer receipt says 2 years and to register via Whirlpool website for 5 years. Machine has a sticker saying 5 years. Sent the registration via whirlpoool website . No acknowledgement of registration provided
The Whirlpool warranty is 2 years standard, with a bonus 3 years warranty if you register with Whirlpool - giving you a total of 5 years.
I did register. No acknowledgement of my registration for 5 years
Get an answer from our members and Whirlpool representatives
|Category||Front Loading Washing Machines||Front Loading Washing Machines|
|Capacity||10 kg||8.5 kg|
|Household Size||5+ people||3-4 people|
|Features||Door/Lid Lock (Child-proof)||Door/Lid Lock (Child-proof)|
|Energy Rating||4.5 star(s)||4 star(s)|
|Water Rating||4 star(s)||4 star(s)|
|Drum Material||Stainless Steel||Stainless Steel|
|Dimensions||850 x 595 x 700 mm||850 x 595 x 640 mm|
|Motor Type||Direct Drive (Inverter)||Direct Drive (Inverter)|
|Max Spin Speed||1,400 rpm||1,400 rpm|
|Number of Spin Speeds||1,400||1,400|
|Number of Wash Cycles||10||10|
|Country of Manufacture||Italy||Italy|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||White||White|
|Manual||Download manual||Download manual|
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