Whistle Mop

I haven’t used the mop yet so I’m not sure how good it is. I ordered 2 of these, 1 for me and 1 for my Mum but I only received 1. I have been emailing back and forth for about a week trying to get the second one sent but they keep asking ‘Did you check the package to make sure you haven’t missed it in the bottom’ Hello, it’s in a box and there was only 1 in there, I’m sure I would notice another box the same size! Still waiting to receive my second mop! Not happy Jan!!!