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3 reviews
Lee T.
Lee T.
  Verified

Seat cover doesn't fit, too big. Several emails with pictures explaining the problem and yet they still wont refund. Having to go through PayPal for a refund. Avoid, terrible service and product

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Jono
Jono7 posts
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Will never buy from them again. Wrong cover sent. No replies to emails. Poor customer service. Absolutely hopeless. It’s a shame as they had the potential to be the best in the market. Their arrogance and pathetic attitude has let them down.

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Benedict A.
Benedict A.2 posts
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Brought a set of Windrider covers for my Triumph Tiger 1200 XCA rear fitted no issues but the front set was a non starter left a three inch gap from the bottom of the seat, didn't fit at all. Wanted to send them back Windrider were quite nasty about it, showed them pictures of the one that didn't fit. They tried to tell me I had custom seats,… Read more

these are both standard that come with the bike from new, then Windrider wanted to charge me £14 restock fee, that is illegal in the UK.

Also because I made a PayPal claim with the difficulty in trying to get them to accept the return Windrider also wanted to deduct a further £15 for me opening a case with PayPal?

In the end I had to do a charge back with my bank to get a refund even after Windrider had received the items back in perfect condition, would not recommend this company, in the end I purchased Cool Covers, more expensive but 100% better quality and fit perfectly.

Mesh is much more efficient at draining water, airflow is also superior to Windrider, heated seats work just as good but obviously take a little longer to heat up due to having the covers on anyway, but no issues with Cool Covers.

Windrider on the other hand terrible customer service, even rude in the email reply blaming my incompetence lol, extra hidden charges all over the place would highly recommend you don't purchase Windrider, since then I have found on many FB bike groups others like myself who had similar experiences with Windrider not fitting, including poor customer services and extra hidden charges.

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