I bought your Woolworths brand jelly beans and snakes. They are disgusting! How anyone could it this crap is beyond me. Lift your game if you want us to buy your brand
Well done Woolworths sort of
Woolworths online orders are very well setup, be good if they had stock to complete the orders online.
Delivery drivers are excellent, on time and helpful attitude.
The only problem is lack of stock, and its an ongoing problem.
Refund setup is excellent also, way better than Coles refund policy!
Different information being provided after logging in.
When I opened the woolworths website and did a search for half price items, the search results came up with 543 items & when I started adding items to the online basket/trolley, it required me to log in after I reached a certain value (and now they know a lot about me) and strangely now when I searched for half-price items, the list has been reduced to 499 items. Something very fishy here !!! The huge amounts of data these corporations have on individual consumers is likely being used to manipulate consumer choice ! Very unfortunate for consumers and competition !!!
Check your receipts carefully. I've been scammed twice in the last week, both times to Woolworths advantage. They charged for a more expensive variety of fruit, and charged twice for one item.
Obviously I should have carefully checked my receipts before I left the store and I'll certainly be doing that from now on if I shop at Woolworths.
One "mistake" I can tolerate, two in a row is very suspicious. Is this how Woolworths is paying back the wages they stole from their employees?
RIP OFF & MISLEADING. Coles Online is better
Made online order with some items on special, paid in full ready for pick up 2 days later.
the next day made amendment by buying more items on our order but at check out to pay for the ammendments all special prices items that was already bought & paid the day before sneakily changed by woolworth to current non special price without any notice.
Called woolworth to cancel the amendment but was refused.
In the end we just cancel altogether & demand our money back.
What a Rip Off & Sneaky practice!!!!! Very non trustworthy!!!!
Never get my bakery items I order
Every time I order my bakery products I have to have it delivered after 3pm so thats what I do just to get my order and my bakery items are most of the time out of stock they never ever have enough yet they make us wait till night time to get our order when will they fix this issue Ive complained over and over its disgusting in so sick of this happening
Online pick up
Yesterday when I went to pick up my online shop I clicked I was 15 minutes away, then I clicked when I was there. I said I was here. Then I had someone at the desk asked me if I was for online. All online people had gone home, so I had to wait for someone behind the front desk to go and get it that took a further 15 minutes because the lady who went to go and get my order stopped and had a conversation on her way there I understand that they might be busy but I think there should be something to tell us that people have gone home or not to use the app at a certain time because it just won't work.
Woolworths Coleslaw Salad mix rip off - pre cut in bag
Woolworths Altona North - Bag of pre cut coleslaw salad mix contained about 3rd of inedible dried out scrap ends of old end of tough cabbage and celery. You could even see the black part of the ends in some pieces. This not the first time I have experienced this, last bag the same but not so bad.
Meat is always fresh
I like Woolworths butcher, their meat is always fresh compared to coles, and the one time I got meat that was off before the expiration date, they refunded without issue. but their customer service from the managers is very poor. I go to Maddington and carousel Woolworths and both stores have very rude managers.
Woolworths The Ponds - Hopeless!
Very disappointing experience. Used coupon from last visit to store offering weekend paper for $2.00. Coupon did not work and staff member said it had already been used. This is impossible as the coupon was only a few days old and could only be used for a weekend paper.
Next thing, we saw that Morning Fresh Dishwasher liquid was on sale with 50% off ($4.30 reduced to $2.15) After paying for purchases, noticed that we had been charged the full $4.30. Complained to lady on the Customer Service Counter and she got someone to do a price check. The...
- Verified customer
:: Woolworths fail in fulfill the promotion Google Bundle ::
On November 03rd at 9:16am . I received an e-mail from Woolworths in regards to an exclusive offer that the customer should expend $130 per week in two weeks to get a google bundle , that was a chomecast+google mini or 8000 based in the customer decision.
As requirement to the promotion I activated my offer on the following day 04/11 and choose the option google bundle .
After that I have spent the properly amount of money as required .
On November 19th (11am) I called Woolworths to ask about my gift and make sure that my purchase was qua...lified (I asked about my qualification because a few purchase such as liquor do not meet the terms and conduction). So after about one minute checking, the customer service said that My Purchase was qualified, everything was fine and I should wait my e-mail informing my delivery and added - If you dont receive that notification call again in a couple of days to understand whats going on, but if you dont receive your Google bundle, as apology Woolworths will give you 8000 points On Monday 25th I have send an e-mail and my answer (after two e-mail asking to confirme my details and automatic replays ) on Thursday28th was that the customer service that Ive talked previously had made a mistake and I wasnt in the system Quote We have checked this against two systems and a list of qualifying members, and your details are not in any of these for this promotion. Them they gave me 8000 points as goodwill as written in the e-mail
- Online store
- Verified customer
Extremely Poor delivery service
DOnt bother using Woolworths for online shopping and deliveries. Unless you are standing at the door waiting in the 3 hour window the drivers make no attempt to actually make the delivery.
Coupled with the fact most of the time half the order cant be completed i will be sticking with their major competition as i never have an issue with them.
Fancy Feast cat food
my cat only eats this brand and flavour and recently the company changed the label and color and was going crazy looking for this range which was on special for $1 at one stage was 0.80cents so i stocked up but since they changed the label went to both stores at Watergardens and no staff could find the tag or the cans said was out of stock? no barcode match showing on their system
went to Taylors Lakes Vic and a male staff explained label changed would be nice for a heads up on the change on the the store app it was showing pink
7 hours of phone calls to [names removed] manager + more to fix their crap online
First ever order, spoke to so many people for 7 hours. on hold 13 times. Damn hellish nightmare. Don't order online people who don't give a rat crap to help.
Woolies saved my life
I needed to grab some choccies after work and woolies were having a huge sale on toblerones. Stocked up and loving it. No need to share.
Prices decrease and my waist increses!
Sold me rotting chicken - Staff resolved issue
Sold me old (SOUR SMELLING!) chicken - spoke to staff and they resolved my issue quickly. Happy with the service I received, although I could have still done without the inconvenience.
im trying to do an online shop at woolworths and they have so many items unavailable,Tomatoes ?,what kind of supermarket has no tomatoes,chum dog food unavailable,fantastic noodles unavailable,pork steak,unavailable,this just from what i want,im guessing a lot more is unavailable,they really need to keep the stores stocked.
True fully the most tatsteless ham I have eaten.
Every year we buy a Woolies Ham for Xmas & have been very happy with the taste of their ham . This year I cant believe how tasteless & bland their budget ham is .
Worst Baguette I've Ever Tasted
Dry, dense, and spongy - this is the worst piece of bread I've ever had in my life. Makes regular white bread seem gourmet in comparison. Previously, I have had better breads from Woolworths.
Stop changing packaging.
I have been purchasing Woolworths light sparkling mineral water for many years, slabs of 20 to a pack, recently Woolworths have changed the shape of the bottle and made the lid (screw top) a lot smaller, it has made it difficult for me to remove the lid and also recap the lid, most of the time dropping the lid as it is so small, as a senior it appears I may have to find another brand to purchase, as I cant deal with the new shape of the lid...why change something that doesn't need changing..
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Questions & Answers
Why has the Bairnsdale Store stopped selling The Sour Dough fruit loaf ,i have been in for a feww weeks none there spoke to shop assistant who informed me it's not available anymore .
Such a popular Bread .
Well I got an email saying I was one of 5 people to win a free gift and I chose from the selected items and I chose an iPhone 11 and I ended up paying $40 I'm not really happy and I expect my phone to iPhone to be coming otherwise I'll be telling a lot of people not to use Woolworths. I really hope there is something you can do to help me
It sounds like a scam. If you paid the money by credit card, I would suggest informing your card supplier, as your account is open to scammers.
There's no such thing as free when it comes to phishing emails.
Well I got an email saying that I was a lucky Woolworths customer and that I got to choose a free gift from a selected range and I chose the iPhone 11 and I ended up having to pay $40! And I am not happy. I would like you to do something about because it was just poor
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