At the beginning of the month they happened to catch me take their call which I never take numbers I don’t know. I spoke to a lovely lady from choosi and I was then redirected to a representative for Woolworths which is fine so we spoke for a while about the cover and she seemed nice too but she told me several times that I can cancel the membership at anytime before the 31st and I even wrote down the date as so I wouldn’t forget because I had to compare against my other insurances that I have. I’ve been extremely busy being a single mother and...thought ok today the 30th I better get onto looking at the insurances that I have and cancel what I don’t need and I figured I would stay with my old insurance company and cancel this insurance with Woolworths so I asked a Woolworths representative today who do I speak to to cancel? She told me to write a letter to the company stating that I’m cancelling the contract.... HUH? WTH I thought straight away, so I asked can I email to say I’m cancelling and she Said yes this is the email address, you have to sign it and send it back.... OMG Seriously wth?? I've got to go now to go print off the letter sign it then scan it then send it!! All because they spoke to me and got my card details.
I just received a call from an agent of this Woolworths life insurance and the guy was so pushy. I respectedly declined and tried to inform him that I'm not interested but kept on pushing. How could you trust a company like this when you don't even know when to respect people's decision that we are not interested. tsk. train your people appropriately on how to sell your product. disgusted. Respect begets respect
Don't waste your time
Woolworths won't give you a quote for life insurance without signing you up for a "opt out later" policy first, when requesting a quote they put you through a health questionnaire and then ask for bank details (which they didn't get) with the big sales speal that "you will be covered while you review your quote" rubbish.
A complete waste of time, other insurance companies were more than happy to provide a quote straight up and they ended up with all of my policies.
- Verified customer
Straightforward, inexpensive life insurance
I recommend Woolworths Life Insurance for the following reasons:
To get a quote is simple. Just log onto their website, fill in some basic details, provide your contact phone number and within a few minutes a consultant will call you back with the quote and a reference number for follow-up. There’s no hard sell. If you decide to go ahead with the policy, you can call them back and the application process can be handled over the phone in about 15 minutes. There are no medicals, you will just be asked a series of health and person...
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