Flybuys much better rewards program
Being in Tasmania, I have only just been able to join everyday rewards. So far, inconsistent offer activation and offers for linked Bupa and car insurance not provided. A few shops after promotion, still waiting for 10% off my shop to show up at check out. Really slow points accumulation. But, if I'm spending money at Woolworths, $50 extra at Christmas is worth effort to scan card. If nothing else. Doesn't compare to $350 from Coles and Flybuys, for only twice weekly purchase amount.
Too difficult getting points correctly allocated - ACCC being advised
When you take advantage of rewards "bonus" offers, you expect that the bonus points would be awarded without hassles. Think again.......
You cant track which points being awarded are for which offers....
Your activity statement does not highlight which points are for what purchases...
Try ringing their support line to discuss missing points and apart from taking on average 35 minutes to get through through and explain - they struggle to help and instead read you the terms abd conditions and don't address your concerns.....
I've left feedback ...
The extra points are great but keep an eye on your boosters being added ! I have noticed multiple occasions in the past two months alone that the bonus points aren’t added. Then it’s quite the process to get them added , they’re chat online service is faulty and when you get someone they respond soooooo Slowly. I just got through and then they didn’t respond for ages I gave up on the points and will just use flybuys more !
High guard security entry clearance
15 minutes of my life clock wasted trying to log into 'Fort Knox' Woolworths Rewards website.
High guard security clearance demanded, multiple failed log in attempts and I am out of their entry system. Red Alert tagged.
Email +Password + SMS code number may get me in? Well no.
What 'overkill' for a supermarket customer rewards rprogramme,
So simple, you do nothing, and get rewards
No need to go to website, no need to convert points, no internet required. When you have enough points they offer you money off at the cash register, that simple. Go shopping and at checkout, lady says "Would you like $10 off your shop? So easy.
Scam for points
Even if you purchase the amount or more on the earn extra points you dont get them if you spend the amount or over the amount required for the bonus points in same month. You dont get them you still just get $10 management should be ashamed of ripping customers off going back to coles.
BEWARE of BWS Bonus Point offers
When activating BWS Bonus Points offers make sure you check the fine print. Some offers require activation 2 hours before you make the purchase. You will not receive the Bonus points otherwise. I expect many people don't read the fine print and therefore don't receive the points. The lack of transparency on which offers have been activated and are 'live' is a major drawback with the Woolworths Rewards website. I much prefer Coles Flybuy offers for this reason which are more straightforward without the tricks!
Why do we have to "activate" every time?
I frequently do my weekly shop, then receive an email telling me to "activate" the bonus rewards/points being offered that week, at which point it is too late. If I've spent the requisite amount for that week, I should receive the points, regardless of whether I've clicked on a link in an email. The card/rewards program should operate independently of me checking my spam folder.
not worth the bother
annoying having to always activate reward points should just be automatic. Even more frustrating with the BWS points when the items are only in stock in the eastern states. That annoying one time log in access code which is an every time log in access code which takes over an hour to appear in my mail box. Woolies is very expensive as far as meat and veg goes so I now shop elsewhere, What I get in rewards I save twice as much shopping elsewhere
Woolworths Rewards a complete waste of time
I don't understand signing up to a rewards program only to have to continually 'activate' rewards offered via email to gain points. I've already signed up, either give me the appropriate points or don't. Won't be wasting my time any further.
Waste of Time. No Customer service
Impossible to chat with a customer service. There is no phone number to call and online chat in their website doesn't work. People leave you waiting for over 10 minutes then disconnect you. Don't waste your time. Better programs to be with.
Love WW rewards
I love it, I’ve been a member for 2 years I’ve received $710 in rewards. This last year I always choose to activate the offers I usually get one a day even if I don’t use that one and when it’s something I use a lot of I stock up during the bonus activation period which gives me a lot more points. I saved my points for Xmas time this year and it was the most beneficial. I gave my kids a bike, PlayStation and games and school supplies and I only had to pay $85 after the rewards were taken off.
Questions & Answers
I can't link my woolworths rewards card to my on line shopping.
Message is (incorrect password)
This is the password I use for my on line shopping and don't want to change it.
We went to BWS and spent $65.oo , but did not get the 2000 points. We activated y our proposal the day before. What is happening to our points? My name is Willem vandenbrande card no [Number Removed].
store [Numbers Removed]
Awaiting your reply.
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