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Woolworths Rewards

Woolworths Rewards

1.5 from 342 reviews

Reviews

(18)
(18)
(10)
(16)
(280)
  • Transparency
    2.6 (26)
  • Customer Service
    3.0 (17)
True Blue

True Blue

  • 8 reviews

Money for free!

published

What’s not to love about scanning a card and getting a build up of money off my Christmas shopping!
You are already buying things, it costs you nothing, seriously it’s worth jumping on board.

Transparency
Customer Service
Beth S.

Beth S.South East Queensland, QLD

  • 4 reviews

Really handy

published

Really handy if you look through the options properly, widely used in many types of stores and fairly easy to build points/fuel discount and redeemable options. Helps with budgets and discounts

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Customer Service
robyn

robynCentral Queensland, QLD

Scam for points

published

Even if you purchase the amount or more on the earn extra points you dont get them if you spend the amount or over the amount required for the bonus points in same month. You dont get them you still just get $10 management should be ashamed of ripping customers off going back to coles.

Transparency
Customer Service
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Dave

DavePerth, WA

  • 2 reviews

BEWARE of BWS Bonus Point offers

published

When activating BWS Bonus Points offers make sure you check the fine print. Some offers require activation 2 hours before you make the purchase. You will not receive the Bonus points otherwise. I expect many people don't read the fine print and therefore don't receive the points. The lack of transparency on which offers have been activated and are 'live' is a major drawback with the Woolworths Rewards website. I much prefer Coles Flybuy offers for this reason which are more straightforward without the tricks!

Transparency
Customer Service
Morgan

MorganMetropolitan Adelaide, SA

  • 3 reviews

Why do we have to "activate" every time?

published

I frequently do my weekly shop, then receive an email telling me to "activate" the bonus rewards/points being offered that week, at which point it is too late. If I've spent the requisite amount for that week, I should receive the points, regardless of whether I've clicked on a link in an email. The card/rewards program should operate independently of me checking my spam folder.

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elle49

elle49perth

  • 22 reviews

not worth the bother

published

annoying having to always activate reward points should just be automatic. Even more frustrating with the BWS points when the items are only in stock in the eastern states. That annoying one time log in access code which is an every time log in access code which takes over an hour to appear in my mail box. Woolies is very expensive as far as meat and veg goes so I now shop elsewhere, What I get in rewards I save twice as much shopping elsewhere

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lb2017

lb2017Melbourne

  • 10 reviews

Woolworths Rewards a complete waste of time

published

I don't understand signing up to a rewards program only to have to continually 'activate' rewards offered via email to gain points. I've already signed up, either give me the appropriate points or don't. Won't be wasting my time any further.

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Customer Service
Francisco

Franciscobondi

  • 6 reviews

Waste of Time. No Customer service

published

Impossible to chat with a customer service. There is no phone number to call and online chat in their website doesn't work. People leave you waiting for over 10 minutes then disconnect you. Don't waste your time. Better programs to be with.

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Love WW rewards

published

I love it, I’ve been a member for 2 years I’ve received $710 in rewards. This last year I always choose to activate the offers I usually get one a day even if I don’t use that one and when it’s something I use a lot of I stock up during the bonus activation period which gives me a lot more points. I saved my points for Xmas time this year and it was the most beneficial. I gave my kids a bike, PlayStation and games and school supplies and I only had to pay $85 after the rewards were taken off.

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Am i missing something?

published

Hmm, logged into my W Rewards account for first time in 5 years, curious as to points level. Underwhelmed, is how i feel... 5 years of my purchasing history and i get next to nothing as their “loyal” customer. Looks like i can redeem / convert W points into QFF points or $$ off my shop , other than that it seems to be the only “reward”. 5 years worth and today it tells me i need a few more points to get 1000 QFF points! Clearly thats one less card on my wallet as from today!

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Customer Service
smith27

smith27North-West & West coast, TAS

  • 23 reviews

Never get any bonus offers.

published

I never get any bonus offers. People on Facebook are sharing great bonus point offers from Woolworths and BWS, which makes it even more annoying. i just don’t understand why Woolworths would prefer me to shop elsewhere.

BobTech

BobTechMurrumbidgee Region, NSW

  • 18 reviews
  • Verified customer

Irritating

published

I would do almost all my shopping at Aldi if the nearest one wasn't 85km away. I signed up for the Woolies Rewards program only because I want to get their weekly e-mail list of specials at the local store. But almost every day there's yet another "Points Offer!" e-mail from them, and I am sick of seeing them. I just click on the "Activate" link and then delete them. Aldi with no "Points" program is much cheaper than Woolies with theirs.

Customer Service
Juanita S.

Juanita S.Greater Melbourne (Metropolitan), VIC

Sneaky way to stop you earning points.

published

7 years a Woolworths rewards member, they have stopped sending any emails at all,no offers. They say nothing is wrong but its been 3 months. A sneaky way to put brakes on earning points.

Transparency
Talisa.H

Talisa.HSouth East Queensland, QLD

  • 2 reviews

Great reward scheme

published

Everyday rewards card has been such a great and fun way to earn points. Scanning at check out or online . And earning $10 for every 2000 points you collect .so far I've collected $380 worth. Great system. You can also save your rewards to use at Christmas time. Or transfer them to fly points.

Customer Service
Dmg

DmgTasmania

  • 3 reviews

RIP off

published

I saved all my dockets all year my points went down the last 4 months didn't add the points from last December as the 1st of December 2018 was the start of the following 12 months

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Mick L.

Mick L.Brisbane

  • 2 reviews

Stingy rewards program

published
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Dave H

Dave HSouth East Queensland, QLD

  • 32 reviews
  • 4 likes
  • Verified customer

Rubbish Rewards program (what Rewards) and even worse Privacy Regulations.

published
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Devil

Devil

  • 41 reviews
  • 4 likes

Worst rewards program I've ever seen

published
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Customer Service
Brian Boru

Brian BoruSouth East Queensland, QLD

  • 5 reviews
  • 5 likes

worst of the worst

published

Went back to WW this week 8 months after drawn out issue over their ticket pricing compared to price at checkout ( 17 separate times over 2 and a half years and 4 different stores ), I eventually received a full apology after threatening to go to the ACCC but went to Aldi, Drakes and Coles anyway.
I have been to WW 3 times this past seven days, first time was OK, but last two times including today, after scanning my rewards card and hearing the ping found when I got home the points had not been added on the receipt and a message saying I could get 1500 points if I joined.

Its bye, bye WW for good.

Sue

SueGreater Melbourne (Outer), VIC

  • 15 reviews
  • 1 like

Earn as you spend

published

Woolies have great offers and promotions on frozen products and drinks. We always bulk buy coconut water, bottled water, Bundaberg and a few other drinks which also earn more points. My last buy at woolies gave me $10 off on my purchase when I used Woolworths reward card. It's easy to carry as I have save on my iPhone storecard. New bulk products are up for grabs

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Questions & Answers

Laurel W

Laurel Wasked

I can't link my woolworths rewards card to my on line shopping.
Message is (incorrect password)
This is the password I use for my on line shopping and don't want to change it.

No answers
Willem V.

Willem V.asked

We went to BWS and spent $65.oo , but did not get the 2000 points. We activated y our proposal the day before. What is happening to our points? My name is Willem vandenbrande card no 9344414772773.
store 2466 pos 001 trans 3652 11.48 14.3.2020
Awaiting your reply.

1 answer
True Blue
True Blue

Personally Willem, is try looking for an email to send to them, I’m unsure how often they’d check these reviews.

Michelle

Michelleasked

Hi I have activated my latest rewards 2000 points for $50 spent at BWS.
The total was $49.99 Rounded up in cash. Will I get the 2000 points? If so how long before it registers on my FF card?

No answers

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