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Woolworths Rewards

Woolworths Rewards

1.4 from 329 reviews

See the Best Rewards & Loyalty Programs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
15
4 star
17
3 star
10
2 star
14
1 star
273

Dmg

DmgTasmania

  • 2 reviews

RIP off

published

I saved all my dockets all year my points went down the last 4 months didn't add the points from last December as the 1st of December 2018 was the start of the following 12 months


Mick L.

Mick L.Brisbane

  • 2 reviews

Stingy rewards program

published
Transparency
Customer Service
Souvik

SouvikGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Regarding Google Nest Mini offer

published
Customer Service
Dave H

Dave HSouth East Queensland, QLD

  • 31 reviews
  • 3 likes
  • Verified customer

Rubbish Rewards program (what Rewards) and even worse Privacy Regulations.

published
Transparency
Customer Service

Devil

Devil

  • 41 reviews
  • 4 likes

Worst rewards program I've ever seen

published
Transparency
Customer Service

Brian Boru

Brian BoruSouth East Queensland, QLD

  • 5 reviews
  • 5 likes

worst of the worst

published

Went back to WW this week 8 months after drawn out issue over their ticket pricing compared to price at checkout ( 17 separate times over 2 and a half years and 4 different stores ), I eventually received a full apology after threatening to go to the ACCC but went to Aldi, Drakes and Coles anyway.
I have been to WW 3 times this past seven days, first time was OK, but last two times including today, after scanning my rewards card and hearing the ping found when I got home the points had not been added on the receipt and a message saying I could get 1500 points if I joined.

Its bye, bye WW for good.


Sue

SueGreater Melbourne (Outer), VIC

  • 15 reviews
  • 1 like

Earn as you spend

published

Woolies have great offers and promotions on frozen products and drinks. We always bulk buy coconut water, bottled water, Bundaberg and a few other drinks which also earn more points. My last buy at woolies gave me $10 off on my purchase when I used Woolworths reward card. It's easy to carry as I have save on my iPhone storecard. New bulk products are up for grabs

Transparency
Customer Service

viv

vivGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 3 likes

Never go wrong with activated bonus points

published

Compare Woolworths rewards to Coles Flybuys, Woolworths is much much better. Woolie points go to your account within a few hours. And activated bonus points always correctly go to your account. (Coles bonus points are like a joke. If you find out that activated bonus points didn't go to your account , Coles would ask you to call back after 30 days so you have to keep in mind definitely call back after 30 days. If you forget to call back within 2 months, Coles would tell you too late they can't do anything). That's why I trust woolie rewards.

Transparency
Customer Service
plgtre

plgtre

  • 3 reviews
  • 1 like

Never had a problem

published

I don’t really understand all the bad reviews for Woolworths Rewards. I’ve never had a problem redeeming the points I’ve earned, and with all the bonus points I get by email it really doesn’t take that long to accumulate 2000 points. Also, it’s great getting the regular bonus “$10 off at the liquor store” emails. Really comes in handy!

Transparency
Customer Service
Pickles

PicklesSouth East Queensland, QLD

  • 40 reviews
  • 36 likes

Terrible

published

You have to spend $2000 to get $10, thats ridiculous.. I spend about $100 a week on groceries, thats every 20 weeks i get $10 ...how generous..... very stingey rewards and offers. An app to track my points and progress would be nice though.

Transparency

Becky K

Becky KGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Can't access password, can't reset password

published

Tried linking rewards card to my Woolworths online account, but need the rewards card password to do so. Tried resetting it, but am told my account details are invalid. Useless.


David Lowe

David LoweGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good value for money

published

Great value for money
Great rewards vale
I’m not working many hours at the present time so the points come in handy when I’m a bit short on cash
The ten dollars I occasionally get comes in handy


Cam

CamSouth East Queensland, QLD

  • 21 reviews
  • 1 like

Loyalty Swinger

published
Transparency

Useless Rewards Scheme and Useless Website

published

Can't log in, can't make any changes to personal details, can't do anything without any online assistance.
Tied to check fuel vouchers available on my card but you can't in your not logged in and the website never works properly. What a waste of my time today and the reward scheme is useless compared to the competitors.

The One

The OneSydney, NSW

  • 4 reviews

A great way to record points

published

I love the fact that I can record points simply by holding my iPhone up to the card reader - way better then Coles. However my local Woollies is a smaller supermarket and the Coles nearby is a very large supermarket so, sadly for Woollies, Coles gets most of my purchasing activity

Gary W

Gary WHunter Region, NSW

  • 3 reviews

Spend, spend , spend.

published

This rewards scheme is now totally useless for small shoppers. A once in a blue moon reward. Constant emails saying spend more over so many weeks to get more rewards, Thanks for nothing Woolworths!

Transparency

Dani

DaniSouth East Queensland, QLD

Give out bouns pionts for shopping

published

I alway get bouns piont offers for both woolworths and big w but the piont never ever seem to be added to my activity and they give u an email to send proof of said email or offer but they go roynd and eoynd and nothing ever gets sorted after everyrhing all the money spent the reward piont i would be intiled to over 140 dollars in points that were never added shame on u suck people in and never for fill

Transparency

NNair

NNairCountry NSW

  • 66 reviews

Waste of Time

published

Look I get discounts, some, and cheaper fuel. BUT i can get that cheaper elsewhere. Used this for 10 years and never go online. Then when i went on i tried a few times it locked me out. Ring monday? waste of time. Even banks dont do that. This is for points not millions.

Transparency

Brendan Murphy

Brendan MurphyCentral Highlands and Goldfields, VIC

  • 3 reviews
  • 1 like

Very useful shopping "tool"

published

The Woolworths rewards program has been a rather good experience in that at shopping time sometimes the surprise at the checkout is amazing.
Sure as hell is worth more to me than the competitors programs .

Transparency

MLT

MLTVictoria

  • 2 reviews

Among the worst customer services experiences you will find

published

Call centres are notoriously unpleasant to deal with, but Woolworths rewards call centre is among the worst I've ever suffered through. Today I was transferred 3 times because nobody had the vaguest clue how to help me. They didn't listen to what I was saying; they parroted back prepackaged information that had nothing to do with my problem; they kept saying it was a different department and transferring me. During my fourth hold, after 40 minutes, the phone cut out. All that time wasted and no one even close to being helpful. No resolution, and not even anyone who understood the problem. A total disgrace on their part, and not the first time it's happened.


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Questions & Answers

Juanita S.

Juanita S.asked

Has anyone else stopped receiving emails from Woolworths rewards ? Usually I get 6 to 8 emails a month but then nothing at all for the last 7 weeks. Ive contacted them and they say to just wait . But I think Ive been unsubscribed from their end. Im curious as to whether this has happened to anyone else.

2 answers
Dave H
Dave H

No since I complained about getting another persons WR at our house Ive been spammed with them

micheal
micheal

no i get them about 5 a month


Juanita S.

Juanita S.asked

Why have I not received emails from woolies rewards for a few months ?

3 answers
Dave H
Dave H

Ring them and ask

Juanita S.
Juanita S.

I have Dave. They tell me to simply wait for an email. Normally I get 8 emails a month. Since October Ive received none ? Very odd.

micheal
micheal

im getting them quite regularly


John S.

John S.asked

How many points have I earned

2 answers
Brian Boru
Brian Boru

With WW not many as I only returned to them 10 days ago.
With another supermarket over 37000 in 6 months, a lot of these being bonus points. They seem to have a far better rewards system than WW

fred f
fred f

More than me probably.


Get an answer from our members and Woolworths representatives

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