Scam for points
Even if you purchase the amount or more on the earn extra points you dont get them if you spend the amount or over the amount required for the bonus points in same month. You dont get them you still just get $10 management should be ashamed of ripping customers off going back to coles.
BEWARE of BWS Bonus Point offers
When activating BWS Bonus Points offers make sure you check the fine print. Some offers require activation 2 hours before you make the purchase. You will not receive the Bonus points otherwise. I expect many people don't read the fine print and therefore don't receive the points. The lack of transparency on which offers have been activated and are 'live' is a major drawback with the Woolworths Rewards website. I much prefer Coles Flybuy offers for this reason which are more straightforward without the tricks!
Why do we have to "activate" every time?
I frequently do my weekly shop, then receive an email telling me to "activate" the bonus rewards/points being offered that week, at which point it is too late. If I've spent the requisite amount for that week, I should receive the points, regardless of whether I've clicked on a link in an email. The card/rewards program should operate independently of me checking my spam folder.
not worth the bother
annoying having to always activate reward points should just be automatic. Even more frustrating with the BWS points when the items are only in stock in the eastern states. That annoying one time log in access code which is an every time log in access code which takes over an hour to appear in my mail box. Woolies is very expensive as far as meat and veg goes so I now shop elsewhere, What I get in rewards I save twice as much shopping elsewhere
Woolworths Rewards a complete waste of time
I don't understand signing up to a rewards program only to have to continually 'activate' rewards offered via email to gain points. I've already signed up, either give me the appropriate points or don't. Won't be wasting my time any further.
Waste of Time. No Customer service
Impossible to chat with a customer service. There is no phone number to call and online chat in their website doesn't work. People leave you waiting for over 10 minutes then disconnect you. Don't waste your time. Better programs to be with.
Love WW rewards
I love it, I’ve been a member for 2 years I’ve received $710 in rewards. This last year I always choose to activate the offers I usually get one a day even if I don’t use that one and when it’s something I use a lot of I stock up during the bonus activation period which gives me a lot more points. I saved my points for Xmas time this year and it was the most beneficial. I gave my kids a bike, PlayStation and games and school supplies and I only had to pay $85 after the rewards were taken off.
Am i missing something?
Hmm, logged into my W Rewards account for first time in 5 years, curious as to points level. Underwhelmed, is how i feel... 5 years of my purchasing history and i get next to nothing as their “loyal” customer. Looks like i can redeem / convert W points into QFF points or $$ off my shop , other than that it seems to be the only “reward”. 5 years worth and today it tells me i need a few more points to get 1000 QFF points! Clearly thats one less card on my wallet as from today!
- Verified customer
I would do almost all my shopping at Aldi if the nearest one wasn't 85km away. I signed up for the Woolies Rewards program only because I want to get their weekly e-mail list of specials at the local store. But almost every day there's yet another "Points Offer!" e-mail from them, and I am sick of seeing them. I just click on the "Activate" link and then delete them. Aldi with no "Points" program is much cheaper than Woolies with theirs.
Great reward scheme
Everyday rewards card has been such a great and fun way to earn points. Scanning at check out or online . And earning $10 for every 2000 points you collect .so far I've collected $380 worth. Great system. You can also save your rewards to use at Christmas time. Or transfer them to fly points.
Stingy rewards program
I've been with WW Rewards for about eight years now. So checking my points balance today, I noticed that I've redeemed $150 over the span of my membership. That's pretty poor, considering I shop at Woolies at least once a week and my wife tends to do any online grocery shopping there. Now I realise that at some point there was a rework of the website, so maybe tracking doesn't go back eight years. Still $150 is pretty poor compared to Flybuys where, with bonus offers, I tend to get around $100 off my shop every 3 months or so. Especially...when you consider Woolies only lets you redeem $50 at the most (and even then tries to get you to cashout every $10 earned) and Coles lets you redeem the whole lot in a single shop. To be fair, it wasn't always like this. Eight years ago both programs were pretty much on par for poor return on effort. Woolies had the edge with money off your shop and Flybuys looked like it was going to go extinct. Well how things have changed with Flybuys being miles ahead of Woolies in terms of value and ease of use. Bonus points, for instance, always get credited on Flybuys, whereas I have to chase them up with WW Rewards. I've gotten the excuse that the offer wasn't activated, yet the website has no record of offers. Again, this is somewhere Flybuys is leading, since the majority of activated offers are visible in their app. Really, the only thing Woolies got ahead on was allowing you to meet your some bonus offers spend requirement through as many shopping trips as you want over the active period. And even then, Flybuys has picked up their slack and implemented the same thing. WW Rewards is at the point Flybuys was eight years ago - a stale, stingy program that doesn't give adequate compensation to their customers for the data collected through the program. WW Rewards needs innovation and generousity to make their customers feel valued. They need to improve their online operation to add flexibility and improved user experience for the customer.
- Verified customer
Rubbish Rewards program (what Rewards) and even worse Privacy Regulations.
Been a Woolworths Rewards member for several years but what rewards do I get, not like flybuys. having said that Coles and Aldi is the preferred supplier for our shopping.
If this was a bank and somebody else's Credit Card was getting se...nt to my house it would be stopped in a flash as soon as I rang the bank and the bank would have thanked me. On the call the "Answer from Woolworths was throw the letters out or return to sender. Yeah once or twice is ok but not all the time. but this is not the solution. Calling again today they again said they would try and stop the mail but can't say that that is possible
Worst rewards program I've ever seen
I've been in this program since it started. Amount of good bonus points offers for spending so much a week for 4 weeks ZERO. I'd get more FlyBuys points in a month than in a year with this program spending the same amount of money. Does anyone seriously spend $300 or $400 to get $10 or $20 worth of bonus points? Considering how many people appear to like their FaceBook page perhaps I am the only person who receives irrelevant, useless offers 99% of the time. Do get occasional bonus points on products offers a couple of which have been good but ...since I usually then have to waste hours every time chasing those up - always blamed on a technical issue which may be true but FlyBuys seem to operate without these endless "issues" - I can no longer be bothered with this program & am closing my a/c. Only ever shopped in WWs for products Coles don't sell but will now either drive to closest IGA or do without.
worst of the worst
Went back to WW this week 8 months after drawn out issue over their ticket pricing compared to price at checkout ( 17 separate times over 2 and a half years and 4 different stores ), I eventually received a full apology after threatening to go to the ACCC but went to Aldi, Drakes and Coles anyway.
I have been to WW 3 times this past seven days, first time was OK, but last two times including today, after scanning my rewards card and hearing the ping found when I got home the points had not been added on the receipt and a message saying I could get 1500 points if I joined.
Its bye, bye WW for good.
Earn as you spend
Woolies have great offers and promotions on frozen products and drinks. We always bulk buy coconut water, bottled water, Bundaberg and a few other drinks which also earn more points. My last buy at woolies gave me $10 off on my purchase when I used Woolworths reward card. It's easy to carry as I have save on my iPhone storecard. New bulk products are up for grabs
Never go wrong with activated bonus points
Compare Woolworths rewards to Coles Flybuys, Woolworths is much much better. Woolie points go to your account within a few hours. And activated bonus points always correctly go to your account. (Coles bonus points are like a joke. If you find out that activated bonus points didn't go to your account , Coles would ask you to call back after 30 days so you have to keep in mind definitely call back after 30 days. If you forget to call back within 2 months, Coles would tell you too late they can't do anything). That's why I trust woolie rewards.
Never had a problem
I don’t really understand all the bad reviews for Woolworths Rewards. I’ve never had a problem redeeming the points I’ve earned, and with all the bonus points I get by email it really doesn’t take that long to accumulate 2000 points. Also, it’s great getting the regular bonus “$10 off at the liquor store” emails. Really comes in handy!
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Questions & Answers
Hi I have activated my latest rewards 2000 points for $50 spent at BWS.
The total was $49.99 Rounded up in cash. Will I get the 2000 points? If so how long before it registers on my FF card?
How can I check that I’m a member of woolworths if I lost everything, like card, member number, and password???
Has anyone else stopped receiving emails from Woolworths rewards ? Usually I get 6 to 8 emails a month but then nothing at all for the last 7 weeks. Ive contacted them and they say to just wait . But I think Ive been unsubscribed from their end. Im curious as to whether this has happened to anyone else.
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