Product ok. GODFREYS Customer Service not
Bought 5 months ago. This week I took the machine back to the store to have the cord replaced under warranty as it was starting to 'kink' and the inner electrical wires had become exposed in parts of the cord. I have only ever wound up the cord and stored it over the included hook as shown to me by 2 separate sales consultants.... I was told that the cord was not covered under warranty and was blamed for damaging the cord!! I called consumer affairs who agree that the damaged cord should be covered by both the 6 month warranty and a product gu...arantee, as outlined in consumer law. However Godfrey's refused to honour this and their customer service offered zero help. It cost me almost $90 to fix and I needed the vacuum for work so had little option! I am disappointed in Godfrey's (the vacuum is their own brand). Not good customer service. Rude staff.
Purchased in October 2020 at Godfreys for $180.00.
Better than any other - and the cheapest!
We needed a vacuum to zip around the warehouse floor just to keep it tidy, so I wanted a light, compact and cheap one as it was just going on a concrete floor with typical warehouse messes...nothing large or heavy. This was about $150 from godfreys and is the best vacuum we've ever owned! This thing lives up to its name! It's a Hero! We now take it home when we want to give the floors a thorough clean as the Dyson cordless we have is ok, but not like the Work Hero. It sucks like no other vacuum I've ever seen! And we only got this one because i...t was the cheapest! But it's the bestest! If we ever come across spare change, I'd even get another one to keep at home also. I also love the little storage area it has for the extra heads....everything is in one single unit...I love it! And
Purchased in March 2020 at Godfreys for $134.00.
Still can’t kill the Work Hero
2 years have passed I have dropped the work hero vacuum cleaner broken the top around the switch, and it still goes! Talk about Work Hero, tuff as nails, never had a vacuum like it.
Purchased at Godfreys.
Good work horse
I purchased this vacuum in February this year for my domestic cleaning business. The suction is fantastic, it takes a long time to fill, and it doesn’t need bags, which means it’s cheap to run. It was a great price for a commercial vac too. I haven’t found the cord to be too short as other people have commented, so perhaps this was changed along the way, as those reviews are dated. It loses a star for the exhaust, which blows quite hard out the front of the machine, meaning pet hair and the like (don’t point it at open fireplace!) get blown aro...und on hard floors. It would be better if the exhaust pointed to the back, or straight up to the ceiling. I’d also prefer that the standard head was dual-purpose to go between hard floors and carpets with a click. When I first started using it, it used to grab at hard floors and a piece of rubber came off it.
Vacuum you can't kill
Have been using vacuum to dig holes in a sandy location. Vacuums sand up 2 metre below ground. Would have sucked up well over 300 kg of sand and still works well. Best work shop vac I have ever had the bag filter is easy to clean. Great performance for so little money, it's easier to vacuum the pavers with this vacuum rather than sweeping. Would buy another one, no problem.
I got this 1 year ago...the suction was excellent...but it did worked just one year..and stopped wor
I got this vacuum cleaner about one year ago..i was using it everyday because i got a 2 bed room house with carpet..the suction of the vacuum cleaner was brilliant but it just worked for 1 year..and now i have to buy something again..the manufacturer should increase the warranty its just 3 months or 6 months..
Originally purchased for the shed - but use everywhere.
No bags, very large bin - very simple to use, very powerful I recommend it.
I have used Dyson and miele vacuum cleaners and this is as good, can be used everywhere. Does not loose suction does not need too be emptied for months
magic little machine
It was bought for the shed, But tried it in the house first. We could not believe the amont of fine dust it picked up after our house vaccuum. Now it gets pinched from the shed all the time. It cleans up the cars,and our mororhome seats and removes the fine dog hair, like majic. The only downside is the plastic clips that hold the canister on. They need to be tighter. Otherwise, it's perfect !
This one is ALL you need
This vaccuum cleaner has a 10 metre cord, low power 1200W motor performing suction better than that of a 2400W vaccuum cleaner. I have used three different dyson and miele vaccuum cleaners and found this Work Hero is as good as one of the dyson and easily beats the other three in picking up pet hair and dust ! No bags to buy, contents go into the large round tin which some may find emptying to be a little unhygienic because the opening is so wide. ie you don't need to empty it as often as the smaller vaccuum cleaners. I paid 160 dollars for it which is fair price for a vaccuum cleaner that does the job! It is still going strong with no imperfections although I have used it so much.
Lives up to its name.
The Work Hero vacuum cleaner is very powerful and has great attachments. And no bags. It's perfect for cleaning the car! Small and easy to move around and the attachments allow you to reach places that most others don't. You do need an extension cord to use it - the cord on the vacuum cleaner is very short. Overall great for the garage, car or anywhere.
Very powerful and easy to use
No bags, simple to use, not as noisy as expected, very powerful I can't fault it. If I was to reduce any stars for anything it would be the cord is very short (but it's an industrial vacuum cleaner you're expected to byo required extension lead) and if you pull it around too fast it could topple over.
Also I found the tube to be too short for me so I have to hunch over a bit (180cm).
Beats Dyson hands down
I ended up buying 4 of this vacs and I am not sorry, it picks up everything I ask it to do. Great to use and so simple from dust to leaves, dog hair and anything in between. One thing I noticed that it doesnt loose suction. It is advertised as a industrial vac but is so perfect for the home and no noisier that a normal vacuum cleaner
I loved it from the moment is started
Not a real problem but you need to have a extension cord
Questions & Answers
where can I buy a new hose and connection for this vacuum
Godfreys should be able to help.
Does the round black sponge-like inlet filter come with the vacuum cleaner? After I purchased my vac online (along some other things that meant I qualified for free delivery) I remembered seeing that a round sponge-like inlet filter could be also purchased for around $10. But if I buy that separately now I will have to pay a delivery fee. So I would like to know if there is or isn't an inlet filter included. (I'm hoping there is and that the one offered, as a suggested add on, is just a spare.)
Sorry I am not aware of an in-line filter.
Mine came with a black filter when I purchased it.
Thanks Buddy. I wish I had seen your comment earlier because earlier today I actually rang Godfreys, where I purchased it from, and they said ''no it doesn't come with the inlet filter.'' !!
So I went online & bought one ... and paid that extra postage to get it!
These things happen I guess, but I'll see when it's delivered whether it has one or not. I'll certainly write to them and request that they make it clear what the vac. actually comes with. An inlet filter IS ESSENTIAL to prolonging the life of the machine.
(p.s. Jono, not an ''in-line'' filter, but an ''inlet'' filter. You have to clean them of the debris they collect, because otherwise that goes into the workings of the vacuum cleaner and clogs it up. You wouldn't think there would be such dust or debris in the air that is coming into the vacuum cleaner, but the filters DO get stuff in them. And I want to use mine in a room with a wood burner stove type heater, so ash etc will probably be in the air.
Mind you, if I had noticed your review, Jono, that you had been using the vac. to ''dig holes in a sandy location'' ha ha,
I'm not sure I would have bothered buying the extra inlet filter worrying about a bit of 'ash in the air' at my place! lol
I sent a screen shot of your review to a friend who has dogs who are 'diggers' on beaches ... not sure they would really need the help of a vacuum cleaner, but I'm sure my friend will get a laugh out of it. Cheers.)
is the work hero the same as IS cleaner cd1
I’m not sure sorry. It looks like the one in the picture above.
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