Xemenry

Counterfeit Omega-3 algae oil – They claims to sell vegan omega-3 plant-based algae oil. I've been taking omega-3 algae oil for just over 7 years. I purchased four bottles on eBay, 120 soft gel capsules. The packaging appears to be the same as omega-3 algae oil in the US market. However when I received them, they did not contain algae oil. When I tasted the oil, It had a… Read more

completely neutral flavour and compared to omega-3 algae oil that I'm still using, the thickness of the oils was also different to that of omega-3 algae oil. There's no claim of them being odourless which is rare with omega-3 algae oil. So I was prompted to do some research. I found the following; the address in the photo on eBay of the product was a different to the address on the product I received. I checked both addresses, the one that was on the product I received was for a business rental property that was vacant and available to be rented in Denver Colorado. The address that was on the product in the photo on eBay was for a company in North Carolina called Gmax Central. I located them on the web and emailed them advising them of what I've mentioned above and they replyed:

"Thank you for bringing this to our attention. We assure you that Xemenry is not affiliated with our company in any way. We are not a supplier to Xemenry, and we do not have any business dealings with them.

We advise against making any purchases from them".

From everything I could find they appear to be a Chinese company, and are delivered from China. Their website uses an image of a well-known personality, however using a different name in a likely fake testimonials.

Based on all of the above I can only assume that it is a counterfeit product. If you purchased omega 3 algae oil you know that it's quite expensive and their prices seemed like a good value, however they obviously aren't. I've attached images as evidence.

I contacted eBay and received a full refund for the product.