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ZEN Energy

ZEN Energy

3.9 from 10 reviews · View Details

Reviews

3.9

10 reviews
5
(7)
4
(0)
3
(0)
2
(1)
1
(2)
  • Value for Money
    4.7 (6)
  • Transparency
    5.0 (6)
  • Customer Service
    5.0 (5)
  • Rates and Fees
    4.4 (5)
  • Product Quality
    5.0 (6)
  • Return Claim MadeYes (0) · No (6)
  • Warranty Claim MadeYes (0) · No (5)
  • Purchase PriceA$5,300.00 (1)
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Anthony

AnthonyMetropolitan Adelaide, SA

Very Happy

published

Excellent help in planning what I wanted - 7.44kW system across the east & west sections of my roof with battery storage.
Installed over a couple of days with no hassles - installers where excellent & got the panels up in the most visually pleasing configuration.
Very reliable equipment so far - has smashed my bills by at least 80%. Highly recommend ZEN as a company to deliver a quality product with good people involved

Transparency
Customer Service
Rates and Fees
Value for Money
Product Quality
ServicesElectricity
Return Claim MadeNo
Warranty Claim MadeNo
System Size7.44 KW
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1 comment
ZEN Energy
Glynn J.ZEN Energy
Lorraine

LorraineSouth Australia

Great savings on power bills

published

We had a 6.6kw system installed on our newly built home earlier this year, having used Zen solar on our previous house. Again excellent service throughout the process. Great result with substantially reduced power bill through winter, anticipate with a full summer to be well in credit.

Transparency
Customer Service
Value for Money
Product Quality
ServicesElectricity
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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1 comment
ZEN Energy
Glynn J.ZEN Energy

Quality counts

published

Installed 4.9KW System -accepted advice re Size ,materials and setup. All proved to be excellent which which has delivered the results forecast by the Zen consultant. Installation was completed on time and the contractor provided worthwhile advice on care etc. After 17 months my total outlay for power is Nil in fact
in credit of $83.00

Transparency
Rates and Fees
Value for Money
Product Quality
ServicesElectricity and Solar Buy-Back
Return Claim MadeNo
System Size4.9 KW
Purchase PriceA$5,300.00
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1 comment
ZEN Energy
Glynn J.ZEN Energy
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excellent install

published

I had a solar and battery system installed by Zen energy back in June. Excellent communication and even better install quality. The process was a breeze even under COVID conditions.

Transparency
Customer Service
Rates and Fees
Value for Money
Product Quality
ServicesSolar Buy-Back
Return Claim MadeNo
Warranty Claim MadeNo
System Size9.6 KW
See all answers
1 comment
ZEN Energy
Glynn J.ZEN Energy

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Great experience

published

Good advice choosing a great system. Has already reduced our energy bill to zero for a power hungry family of 5. It has increased our awareness of our power consumption and it’s impact

Transparency
Customer Service
Rates and Fees
Value for Money
Product Quality
ServicesElectricity
Return Claim MadeNo
Warranty Claim MadeNo
System Size19 KW
See all answers
1 comment
ZEN Energy
Glynn J.ZEN Energy
Ron

RonMetropolitan Adelaide, SA

  • 2 reviews

Quality

published

I have had two installations from Zen.
Process was simple and within timeframe quoted.
I have had my first system for 8-9 years and has never faltered, the second system replaced a cheap rubbish system. I replaced it with a ZEN system because of my dealings with them previously.
The panel installation was efficient and done well.
I have never had any issues with this company.

Transparency
Customer Service
Rates and Fees
Value for Money
Product Quality
ServicesElectricity
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.9 KW
See all answers
1 comment
ZEN Energy
Glynn J.ZEN Energy

Buy elsewhere. You have been warned.

published

I would never recommend this company to anyone. Rebadged and are unable to warranty their solar installations or not willing to. Cash payment instead of replacing panels is not warranty in my eyes. Neither is installing silver panel in place of black line acceptable.

Nikola

NikolaMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Not to be trusted

published
Ron3982

Ron3982Metropolitan Adelaide, SA

  • 18 reviews
  • 19 likes

Dont follow through

published

Recently, requested a quotation. Its too hard, as they do not want to visit our premises, unless we part with a substancial deposit first. No way, they are phone based, and simply do not provide any home service, to establish our needs. Hence, we will go elsewhere, where customer service matters.

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ELP

ELPSA, 5039

  • 10 reviews
  • 7 likes

This is the best investment I have ever made.

published

Somebody suggested I contact Zen for my solar requirements.I did and recieved excellent communication and advise on what products would be suitable for my situation. I more or less told them what I wanted and they fine tuned it.They did not try to sell me something I did not want.
Quality of components and instalation. No visible wires (unlike other brands of solar I have seen). After sales advice availabe, although not required by me. No more electricity bills. Just awsome.
A little more expensive than other brands, but you get what you pay for - so worth it.

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