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4Zodiac EvoluX EX5050 iQ

Zodiac EvoluX EX5050 iQ

 VerifiedMPN: EX5050
4Zodiac EvoluX EX5050 iQ
1.9

3 reviews

Positive vs Negative
33%67%
Pool Size ?
  • Average
  •  · 
  • Large
Build Quality
3.5
Value for Money
3.0
Ease of Use
3.0
Cleaning & Maintenance
3.5
Noise Level
4.5
K Roth
K RothWA
  EX5050 iQ

Unfortunately I have to report that I am thoroughly disappointed by this pool cleaner. I purchased one of the more expensive ones based on the pool shop's recommendation. It came with 2 years warranty. The first repair was required after approximately 12 months when the land power unit irreparably failed and needed a complete replacement. The second failure occurred just before its warranty expired and was the robot itself, it needed extensive repair/replacement to all its parts (control panel, motor, tracks etc). Now, another 6 months on, it has another complete failure. Given it is out of warranty, likely the cost of the repair will be cost prohibitive. Also, given its track record, it is likely to fail again soon after. Please do not buy this unit. It appears to be made of low quality components (all plastic bleached and started cracking after only a year, now at 2.5 years old it looks like it will disintegrate if you look at it a bit strong) that not only look aged quickly but fail quickly too.

Carl
CarlNSW15 posts
  EX5050 iQ
Build Quality
Cleaning & Maintenance
Noise Level

Faulty, or just useless, I can't work it out, no help from service department – Don't bother buying a zodiac cleaner. Day 2 reasonably clean pool, error messages showing up on the app and cleaner stops working after 2 hours. Day 3 same after an hour, day 4 same except it wouldn't restart. Lots of different error messages, and no reason for any of them. I messaged the manufacturer and they told us they could not come out to look for 3 weeks. We bought this bases on them having a supposedly good reputation. I guess they don't really want to keep that reputation. So I emptied the cleaner again, and left it there unused till the service tech came out. He put it in the pool and it worked for 10 minutes so he said it's fine. Basically this cleaner is supposed to be a quality product but is no more than junk, and the manufacturer doesn't seem to be able to sort it out. They have now stopped responding to my messages. I have also asked the shop I purchased it from to contact their sales rep so I can speak to somebody there. No such luck from that avenue either. I have an expensive plastic garden ornament and it doesn't even suit my garden. Do not bother buying a zodiac cleaner.

Purchased in .

  • Pool Size: Average
Zodiac
Zodiac    

Hi Carl, I am sorry you have had an unpleasant experience while using one of our cleaners. I would love to investigate this further for you to see if there is any way we can improve the experience for you.

Can you please send me some of your contact details so I can look into this. Feel free to send it via direct message so that it remains private.

Kind Regards, Zodiac Australia

domenico f.
domenico f.NSW3 posts
  EX5050 iQ

Best pool cleaner for Peble crete pools – I have owned a Zodiac VX50 for 6 years and it failed this year with a failed bearing on the pump motor, due to leaving it the pool 24/7. I tried a Maytronics AW6 track unit in my pool as the reviews for the Dolphin/Maytronics units were so positive. I was amazed that the Maytronics pool cleaner could not climb the walls or get out of the deep centre are of my pool. As all the Maytronics/Dolphin units are similar I assumed that trying other units would be a waste of time. I settled for the proven Zodiac unit in the wifi cable Evolux EX5050. Works like a charm and the dual filter is definitely an improvement on the single filter design. I must say though it is almost identical to the VX50, so I am keeping the old unit for motor spares. This time round however, I will be pulling it out of the pool to give it a break occasionally.

Purchased in for $2,100.

  • Pool Size: Large
Small Debris Cleaning
Wall and Step Cleaning

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