Zodiac Z200 Heat Pump Series Questions & Answers
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How much is the Zodiac Z400 iQ MD5 12kw?
Hi Gerard,
Please contact your nearest dealer and they will be able to provide pricing. Your nearest dealer can be located here via our dealer locator here: external link
Regards, Zodiac & Astral Pool/Fluidra Support
I also have a z200 heat pump .. reported faulty 29/10/2020 .. I have two technicians come on site ! 10 Nov & 26 November unit not repaired.. under AUSTRALIAN consumer affairs.. unit has to be repaired or replaced!, obviously these unit have poor quality components.. I request that the unit be replaced ASAP .. unhappy customer .. David Dobbins Pelican Waters
Hi Dobbo, The main PCB was replaced, and then the PCB was replaced under warranty. The user PCB needed to be replaced again but was not on hand at the time of the service call. the end user escalated the case and it looks like this has been approved for a a whole product replacement on Dec 12th. if you need more info Luke should be able to assist with this one. case 00553861
If you need further assistance, we can be reached at the live chat located on this page during 9am-5pm Mon to Fri: external link
Regards, Fluidra Case Management Team
Fluidra have honoured their consumer law obligations and have replaced my faulty system .. Thanks to all concernede
Not a problem Dobbo thanks for giving us a chance to make things right and we are happy it's all sorted for you now :)
Zodiac Z200 is not heating as it should It had been perfect up till now but not for lad week Has message popping up EO5 Also showed SEL Can anyone help? Our power to house has gone off a couple of times this week now we are getting those messages in display
Mine also displayed the E05 error. It was caused by a faulty flow switch that did not detect that the water flow had stopped when the pool pump had turned off. The switch needs to be replaced. We have had to replace ours twice in the four years we have had the heat pump.
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