??!
1 photo
Zurich Life Cover

Zurich Life Cover

1.4 from 5 reviews

Reviews

(0)
(0)
(1)
(0)
(4)


    11/2 hours 4 transfers to another team member, but still unable to answer a simple question

    published
    Insurance claim madeNo

    EMC

    EMCAdelaide

    Cannot cancel the policy

    published

    I have had multiple contact with Zurich over the last month trying to cancel my policy. I have cancelled my payments through the bank (after contacting Zurich), have sent them a formal letter requesting cancellation with all information they required. I have since received a bill for this month's premium (as the direct debit didn't work) and cannot get confirmation from anyone that the policy has been cancelled. Not very impressed, I'm definitely not regretting moving to another insurer if this is how they handle cancellations.

    Insurance claim madeNo
    Edmond

    Edmond

    • 9 reviews
    • 2 likes

    Online application with follow up phone call.

    published

    I applied online through CUA and was redirected to Zurich.

    Online application was easy.
    Had one follow up phone call to clarify on medications in the past 5 years.
    Received a information review letter in the mail a few days later.

    Insurance claim madeNo
    Emmah

    Emmah

    • 4 reviews

    Very bad customer service and such a snob

    published
    Insurance claim madeNo

    Steve Webb

    Steve WebbCentral Coast NSW

    • 3 reviews

    What the ????????????

    published

    I receive a 6 monthly premium notice for $185,220 life insurance, they want a total of A$541.17.
    I ring customer service and ask for quote to decrease to $150,000 - they unable to do over telephone so they post me a quote - $629.66 for 6 month premium for $150,000 life insurance?? I ask why it is so very overly priced and had they forgotten I am non smoker since January 2004, I remembered filling out form some time ago, the customer service lady's response was that claim was refused back in 2007 - who are Zurich and what do they stand for??????

    To All Aussie Battlers - Please dont get caught up with zurich insurance

    Questions & Answers

    Sorry, there are no questions yet.


    Get an answer from our members and Zurich representatives

    Other Life Insurance


    ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.