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Zurich Life Cover

Zurich Life Cover

1.4 from 5 reviews

See the Best Life Insurance in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
0
4 star
0
3 star
1
2 star
0
1 star
4

11/2 hours 4 transfers to another team member, but still unable to answer a simple question

published
Insurance claim madeNo

EMC

EMCAdelaide

Cannot cancel the policy

published

I have had multiple contact with Zurich over the last month trying to cancel my policy. I have cancelled my payments through the bank (after contacting Zurich), have sent them a formal letter requesting cancellation with all information they required. I have since received a bill for this month's premium (as the direct debit didn't work) and cannot get confirmation from anyone that the policy has been cancelled. Not very impressed, I'm definitely not regretting moving to another insurer if this is how they handle cancellations.

Insurance claim madeNo
Edmond

Edmond

  • 9 reviews
  • 2 likes

Online application with follow up phone call.

published

I applied online through CUA and was redirected to Zurich.

Online application was easy.
Had one follow up phone call to clarify on medications in the past 5 years.
Received a information review letter in the mail a few days later.

Insurance claim madeNo
Emmah

Emmah

  • 4 reviews

Very bad customer service and such a snob

published
Insurance claim madeNo

Steve Webb

Steve WebbCentral Coast NSW

  • 3 reviews

What the ????????????

published

I receive a 6 monthly premium notice for $185,220 life insurance, they want a total of A$541.17.
I ring customer service and ask for quote to decrease to $150,000 - they unable to do over telephone so they post me a quote - $629.66 for 6 month premium for $150,000 life insurance?? I ask why it is so very overly priced and had they forgotten I am non smoker since January 2004, I remembered filling out form some time ago, the customer service lady's response was that claim was refused back in 2007 - who are Zurich and what do they stand for??????

To All Aussie Battlers - Please dont get caught up with zurich insurance

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