Acorn Rentals

Amazing service. Got a car to me the same day I had to take mine for repairs and drop off and pick up with them was extremely smooth and easy. Couldn’t recommend more. Show details

I was impressed with the easy process of getting a car over the phone. I scanned my driver's license and sent it in. They delivered the car to my requested destination in 30 minutes and the man who went over all the ins and outs of the car was delightful. National Radio was not on the radio but he entered it in quickly. The car was really nice and much nicer than the one I drive. Thanks Acorn. Show details ·  1

Acorn Rentals is the perfect service – After a car crash which was not our fault, our insurance company essentially left us without a car - for what would eventually have been 4 months; which is impossible for a family with a young child. Their advice was actually to buy a car and sell if after our was repaired! Once the third party had submitted their insurance claim, we called Acorn… Read more ·  1

Rentals to see if they could help - boy could they help!!

The woman at Acorn was super friendly, helpful and understanding. She checked a few details, confirmed that the third party had accepted responsibility, and then had a car delivered to our house at 9am a day or so later! A super fast response.

Once our own car had been repaired (months later), I called Acorn and I had just to drive and pick my car up and leave the Acorn rental at the repair shop. So easy!

This is a fantastic service which more people need to know about. Super easy to use, super friendly, and super accommodating. I will definitely use it again.

Definitely can't live without a car especially with kids & work! Big Thankyou! Easy process! – This is unfortunately the 2nd time we had to use Acorn Rental car for those not at fault in a car accident. Acorn staff made the whole process fr a simple phone call to handling approval /authorisation with other party's insurer to delivery of car on same day of call anywhere you like whether at home, workplace or repairer etc.... We definitely… Read more ·  1

cannot live without the convenience of a car whilst our car was being assessed by our insurer to approval of repair which took over a month at the workshop.

Wonderful, friendly customer service as always! I cannot recommend Acorn Rental high enough!

Thankyou for taking the stress off us in providing us with a free rental car service & we could have it until our car was repaired! Plus the car was late model with low kms as well! Definitely made our lives easier with the convenience of a car to get around especially with work & young kids!

Thanks again, it is greatly appreciated!!

Great service and price – This time too, great service, polite staff and hassle free experience. Love Acorn. This review I’ll concentrate on the car itself so others know what to except. I booked Kluger this time and I wasn’t too happy with the car. Nothing to do with Acorn. They’re cool. It’s the car that bothers me. It had no sat nav and no Apple CarPlay or Android… Read more ·  1

Auto. Big bummer. Had to buy a phone car mount and fiddle with it and use my own phone which isn’t a big problem in the end for a few days rental but you’d think the latest model of Kluger would have CarPlay or something. So if anyone of youse is planning to book the Kluger, this is just a PSA that you should grab a mount or something for your phone. Or use a dedicated GPS which would again need a mount. Or learn all the roads by heart between your location and destination. I think a car mount is easier. Otherwise the Kluger handles great, feels comfortable and is great on the freeway. It does drink a lot of fuel though but that’s normal I think considering it’s a 6cyl 3.5L engine. We only used the 5 seats so anyone planning to use 7 seats, you’re on your own. It didn’t look too spacious at the back though and you lose a lot of boot space when the last row is pulled up.

So again, let me remind you Acorn is 10/10. Kluger is 8/10. Would have given it 9/10 if it had CarPlay.

Acorn effortless car hire – Very happy with Acorn. Car was there when l dropped of my car to be fixed. I was able to leave hire car when picking up my car. Very easy. Show reply

Fantastic service! – Acorn has fantastic service, car was new, full of fuel, immaculate condition, hours earlier than I needed it. Process was swift and simple. Made a stressful situation actually pleasant. Thanks Acorn. Show reply

Amazing Experience – I contacted Acorn after my vehicle was involved in an accident (not at fault). I live on the Mid North Coast, and had an accident replacement vehicle at my door in less than 24 hours, at no cost to me. The car was beautiful to drive, and was brand new. The team went above and beyond to assist, the process was incredibly simple, quick and seamless. Thankyou to the Acorn Rentals team for the incredible service. Show details ·  1

A little disappointed – I was a little disappointed. I was told I would be called within a couple of days to be given a bigger to fit my three car seats in, and was never followed through.

Nothing – Customer service OK Payment etc N/A Vehicle was not really what we wanted, being 'brand new' it wasted our time. Used for delivery and pick up of partly manufactured frames and we really needed a used vehicle. Show details

Ordinary – Make sure your cars have roadworthy tyres.!!! Car I was supplied with had below roadworthy and sub standard tyres... Very dangerous.!! This negligence could cost someone’s life..!!! Please look into this, would not like this to happen to anyone else.!! Show details

Thanks so much for your excellent service! – I was so grateful for the smooth handover of my rental car- both the pick up as well as the return from Como Panel Beaters. Acorn gave me an excellent rental car while my damaged car was being repaired! Show details ·  1

A delightful experience! – I could not have been more pleased with service offered by Acorn Rentals. It was seamless to drop off and collect the rental car from them. Every single encounter with Acorn staff was nothing short of pleasant and easy! I would highly recommend them... and use them again! Show details ·  1

Rental car provided through Hubble insurance whilst waiting for my car to be repaired – Great customer service. Friendly, efficient and helpful staff. Would definitely recommend. Show details ·  1

Excellent Service from Acorn Rentals to Provide Car Hire for Not at Fault Car Accident Customers – Great service provided by Acorn rentals for being able to get a hire car quickly and easily after my not at fault car accident. The team got all my details and the at fault drivers' details and was able to give me a car quickly as they will get the payment directly from the other party's insurance without any hassle to me. The only downside is I only got a 10-day agreement for the hire. Show details ·  1

Overall easy and stress free experience – Easy and stress free service to hire a car while mine was being repaired. Acorn provided me with a very nice car for a week. Customer service team was also very helpful. Thanks!! Show details ·  1

The BEST rental car in Melbourne! – The vehicle provided was a loaned car while my car was being repaired - they have 24/7 customer support, friendly staff and attends to your concern quickly. I left my baby’s capsule tether strap ($40 if to buy a new one) when I returned the car and surprisingly they delivered it to my house the next day! I was in awe, beyond excellent service. Highly recommend. Show reply

The easiest and the best – This was so easy, the car arrived at the repair shop and I dropped it back. The application process was seamless and the staff at Acorn really helpful. Show details ·  1

Excellent service – 10/10 experience, these people deserve a pay rise ! The receptionist sorted me out in less than an hour. They worked over the closing hours just to help me. I was sooo soo grateful and beyond appreciative of all the staff who helped at the onehunga branch and call centre. Thank you so much ! Highly recommend going through this company! Show details ·  1

A better way to get a replacement car while accident repairs are done – A wonderful service that could only be improved by having electric cars in the range. As an electric car owner every time I put petrol in the tank it saddened me :( But the experience otherwise was super. While our car was being repaired we had a new clean car the entire time. With way less bother then accepting a car from the other parties insurance company. Show details ·  1

Happy Customer – I had never heard of Acorn for no fault car hire. They were so easy to deal with and convenient. The car was great and suited my needs. They took alot of stress out of the inconvenience of a car accident. Highly recommend Show details ·  1

Great experience – The service & communication before my car was delivered was exceptional all done on line . The vehicle that I drove was in excellent condition an up to date new car & bonus hybrid I was impressed with everything thank you Show details ·  1

Quick, friendly, helpful – I had an issue with my car insurance company not providing a hire car for a not at fault claim. I spoke to Acorn Rentals directly about the issue and withing half an hour they had spoken to the insurer of the at fault driver and were able to supply a hire car. The team at Acorn were fast, professional and very helpful in resolving an issue my… Read more ·  1

insurer couldn't resolve in 6 months! Hopefully won't need to use them in the near future but wouldn't hesitate to recommend.