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15 reviews
Yves
YvesNSW3 posts
 

Very good bed – We have a B & B, and a lot of our guests are enjoying this bed, and mention that they have never had such a comfortable night sleep. We were well advised by the salesperson at Harvey Norman who recommended this bed to us.  Show details ·  1

Laveta
Laveta
 

King koil – I have had my mattress for 1 year and for at least 9 months of this time I have been trying to get it replaced almost from the beginning it started to get lumpy the worse mattress ever

Jarred Hancox
Jarred Hancox
 

Maybe this is not suited to everyone but best bed I've ever had – Interesting the amount of terrible reviews. I bought the Enticement Plush Queen from Harvey Norman in NZ 1 year ago. I've probably never slept in a comfier bed before. My old bed was 10 years old, hard, and was uncomfortable to lay on my side. The super soft new one is like a cloud! I actually read that if you are in good physical… Read more ·  1

shape/fit/healthy/good back then these super soft beds are actually better for you because it moulds to your natural body shape. While harder beds are better for you if you have back issues. I almost went 4 stars due to it getting a natural vee start forming from the fact i always lay on the left side. But apparently all new beds you have to rotate the mattress. I've done this 1 or 2 times in a year. Sleeping on the right hand side now, super comfy, and when I do go on the left it's nice still. Obviously judging the reviews it's not a bed for everyone, and perhaps if you have bad joints/back then don't get this bed? And as for getting too hot, even on our hottest nights in summer I didn't find it unusually hot. Guess it might get warmer due to all the super soft material if you are in a really hot place?

Tal
Tal2 posts
 

Love love love this bed! – Me and my partner brought this bed back in 2013, to this day we still love it! Even our friends and family fight us over our bed when they come and sleep over. I do agree with the heat that it generates as my partner is constantly in sweats even if its freezing cold. (In saying that it could be out goose down doona) But for me it is absolutely… Read more ·  1

perfect.

I do want to mention though that i called harvey norman where i purchased as i noticed there were threads coming out in the pillow top of the mattress so they have sent a report through to have it assessed. But this does not affect the feel of the bed.

I would reccomend to anyone who loves to sleep on clouds to purchase.

Caitlin
Caitlin
 

Worst ever – This hasn't even lasted a year. Springs are popping out when sitting on edge and has lost all firmness. Next time I'll do research! This is just a huge waste of money

Diann
Diann10 posts
 

Very nice mattress – I wonder if people only comment when they want to complain, my partner and I love this mattress, it was expensive and I was reserved but after two weeks, we still love :)  Show 2 replies

Envy
Envy8 posts
 

Dont be Seduced by the Comfort, It Will Only Cause All-Day-Long Backaches And is a Hotbed – I bought this to replace my most uncomfortable 12 year old mattress only 2 months ago. I love the comfort. Hate the heat it generates but the daily backaches I now have is a painful nightmare. These backaches start around 1/2 hour after rising. I can not afford to replace the bed. I wish I had kept my old bed which did not generate heat and never gave me back pain. I hate this bed. Save your money. Do not buy this brand of bed.

Envy
Envy   

15 months later this bed is still a nightmare. It sags no matter how often it is turned, my back… Read more

Sleepless nights
Sleepless nights
 

bad experience Enticement plush – King koil platinum collection Enticement plush has nearly killed my back in two weeks.The soft cloudy top is lumpy and hard to turn over on.I sink through the cloud onto a hard surface that catches every pressure point.The fabric topper drawers the life out of me and very very hot. My shoulders are now painful and my hand gets pins and needle.My… Read more

lovely new purchase is a nightmare .The store I bought it from is sending someone to investigate.Dont buy it.I t felt great instore and sucked me in.

Pam
Pam
 

Stay away from this mattress – Same as everyone else...we loved this mattress when we first bought it for the first few months it was like sleeping on a cloud, except that it is very hot bed, we live in the Ranges and it gets very cold here at night even in summer and we were overheating every night. Ast around 10-12 months we were waking up with very bad backs especially if we… Read more

slept on our stomach. The bed began to sag and felt hard as a rock. the edges also began collapsing. We complained o Harvey Norman who sent us on to AH Beard who came and picked up the mattress had it for a week and told us it had nothing wrong with it and returned it to us. We returned to Harvey Norman and complained loudly, threatened ACCC involvement and got our money back. If you have trouble returning this mattress please state "That it is not fit for purpose" when arguing with the store who will fight hard not to take the mattress back. Staing that they cannot resell a used mattress. This is not your problem, this mattress is a dud !!

fair reviewer
fair reviewer2 posts
 

best mattress ever – i love this mattress. i was having sleeping problems and always had broken sleep. i also suffer from lower back pain and neck pain. since buying this mattress i no longer suffer from pain and have solid nights sleep. i bought pillow top medium mattress. best decision ever. i never want to get out of bed now. fully supportive. it makes me never want to get out of bed Show 3 replies

DDMalone
DDMalone5 posts
 

Not good on the back or joints – I bought it to replace an old mattress that was in very good condition but thought it was time for an upgrade and get something more supportive on my body. As I bought a new bedframe and bedhead at Harvey I decided to go with this mattress. Even though it felt firm it felt comfortable (supportive but not hard) (no medium mattresses available) and… Read more

because I sleep hot was shying away from pillow tops. This mattress is like sleeping on a plank of wood. It's so uncomfortable I went and bought a foam topper which makes it feel alot more comfy. The problem is I wake up every day sore with a stiff back. I hate this mattress. Would not recommend it to anyone with any kind of back problems. This mattress will just exacerbate any minor issues. I don't know what to do now as the topper didn't alleviate my back problems. Thank goodness I bought on sale for $900 instead of $1500 RRP. Very annoyed - total waste of my hard earned money! Not too big Like a plank of wood - firm to hard - not good!

PTSAL
PTSAL2 posts
 

Total waste of money – At first it was beautiful and soft the after a couple of weeks both my wife and I were suffering back pain all the next day.At first we thought we had to get used to a new bed but it just got worse. all i can say about this mattress is i would not even spend the money to buy petrol to burn the bloody thing it is only six months old and it has… Read more

already collapsed my back and sholders are killing me and i had to go out and spend more money to buy a different brand which is cheaper and a hole lot better if you want a good mattress do not buy this brand

lara.shelton1
lara.shelton1   

Thanks

Bella8390
Bella83902 posts
 

Horrible bed – Thought it was time to update my bed as my previous bed was 15 years old. Thought I'd spend some extra money and I got this awful thing. Starting to get a sore lower back and it's very hot to sleep in. What a waste of money that was. Bought it from 40 winks in Brookvale!!!!

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marcs-5
marcs-5WA7 posts
 

Do not buy this mattress – Same complaint as everyone else. Felt fine for the first week then sagged badly in the middle, so much that we cant both sleep in it and it causes awful back pain, avoid this mattress at all costs. Felt good in the shop , we actually thought harvey norman had slipped us a cheaper mattress after we tried the one on display. Should be withdrawn from the market. Expensive, poor quality, sags badly

crankshaft
crankshaft   

Agree with criticisms. Absolutely awful from night 1. Queen size. Boiling hot drenched in sweat.… Read more

Jacko4040
Jacko4040
 

Very poor quality – The first night i slept on this mattress i thought it was comfortable,but over a period of 2 weeks i started getting lower back pain and moved it to the spare room,the conforma pocket springs seem to be too soft or not enough springs to support my 75 kg body weight,also it doesn't have enough edge support,overall it is a very poor quality… Read more

mattress,and now i am sleeping on my old mattress which is 5 years old and still like new and very comfortable,it is a prince brand model S H 7800 queen mattress imported.and i purchased it from Blitz Imports Maryborough now at Hervey Bay,it cost me $100 more than the poor quality King Koil mattress i bought from Harvey Norman furniture store in Hervey Bay,Good Bye King Koil Australian Made and Harvey Norman furniture store Hervey Bay never again......I contacted the store via registered mail to get a refund,but never got a reply,thanks for nothing Gerry.

The conforma pocket springs were too weak or not enough of them to support my 75kg body

shelleyb
shelleyb   

I bought this in a single mattress about a year ago and I love it. It is so comfortable - best mattress ever.

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